Best Chris Deferio Podcasts (2025)

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SHIFT BREAK! The Urgent Need for Training in Today's Coffee Shop 11:53

Play Pause

3h ago11:53

11:53

I was invited to speak recently to a group of coffee professionals on the state of the industry based on what I have experienced through my consulting, career, and interviews. One of the main things I shared was that coffee quality in roasted form is at an all time high. But quality is embarrassingly low. The issue is not the coffee, equipment, acc…

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572 : Understanding Water For Coffee w/ Maxwell Dashwood 1:03:44

4h ago1:03:44

1:03:44

Water for coffee. This is the biggest area of quality control focus that we must always monitor and check to provide constantly excellent coffee. Learning about water can come from various sources and for many busy operators it is tempting to learn a couple things and use that knowledge forever vs continually learning and gaining just as thorough a…

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Special Announcement From Chris: New Webinar "Principles for Cafe Success" launching Novemeber 5th 7:21

1h ago7:21

7:21

Here is why I am thrilled to be launching this live webinar called "The Keys to the Shop: Principles for Cafe Success". The more conversations and exchanges we have where we get to clarify, fortify, and focus on excellence in things that matter, the better all our businesses become. In the last almost 9 years KTTS has offered free content in the fo…

1
SHIFT BREAK! Get Your Cafe to Stand Out Without Losing Your Footing 11:44

5h ago11:44

11:44

If you listen to every well meaning linkedIn post or biz hack YouTube video you can stand out so much that you actually lose touch with he foundation of your business. Today on shift break we will talk about ways to pursue more customer attention but in a way that reinforces your roots and foundations vs pulling you aways from them. Differentiation…

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Special! Interviews From Coffee Fest Orlando 2025! w/ Claudio Martinez (Golden Bush Coffee), Vanessa Jaramillo (Florida Coffee Culture), Maria Esther Thome-Lopez (Coffee Flock), and Katherine Morris (Cherry ... 1:04:07

10d ago1:04:07

1:04:07

Time for our last installment of live interviews from Coffee Fest 2025. This time from Orlando, FL USA! We are talking with four awesome professionals about everything from training and tasting, Florida coffee culture and barista work - to career dreams coming true through hard work and faith, and empowering your baristas with distributed managemen…

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571: Worrying and Other Deceptive Replacements for Good Leadership 51:22

1d ago51:22

51:22

In my live workshops with owners and teams, coaching calls with clients, and even in interviews here on the show run into many go-to habits that are replacements for healthy leadership. Today we are going to be discussing a few of these mindsets and habits that can easily be a sort of counterfeit for the real deal. The real nefarious thing about ea…

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SHIFT BREAK! How Does Your Staff Know They Are Doing a Good Job? 11:31

13h ago11:31

11:31

In our world of coffee shops we feel if we can get through the day without too many disasters or fires that we are doing well. The people we put into various roles adopt a similar mindset of avoidance of bad is equal to accomplishing good. but when you reflect back on your day and even career, when you have this mindset you are left with a bag full…

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How Podcasting Amplified The Boutique Hub’s Global Growth with Ashley Alderson 25:16

6h ago25:16

25:16

In this episode, Ashley Alderson, founder and CEO of The Boutique Hub, shares how she grew a membership of over 100,000 retailers worldwide and how podcasting became a cornerstone of that success. She also shares hard-won lessons about team management, the importance of tracking numbers, and why authenticity beats perfection every time. Find resour…

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570: Myths Baristas Believe Part 1 52:19

8d ago52:19

52:19

At this show we believe that the onus for setting people up for success and being the chief servant of those above them is squarely on the leader or owner of the cafe. they have more power, say, and responsibility. With that said we must not pretend that they are the only ones who have power, authority, influence or responsibility. Baristas also ha…

1
RoR #39: Making Big Impact with Small Batch Roasting w/ Adrian Seligman Founder of Scandinavian Alps Coffee Roasters! 47:48

19d ago47:48

47:48

Being a small roastery is beautiful thing. Agility, lower waste, and a different flavor intentionality and flexibility offer many advantages that can aid in building an engaged community around your coffee. Today on Rate of Rise, brought to you by our friends at Mill City Roasters, we will be talking with Adrian Seligman whose small batch roastery,…

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569: Founder Friday! w/ Hong Shin and Kenny Kuk of Haan Coffee Roasters in Orlando Florida! 52:24

7d ago52:24

52:24

It's Founder Friday! I am happy to welcome to the show Kenny Kuk, and Hong Shin of Haan Coffee Roasters in Orlando Florida! Haan Coffee has been in operation since 2020 starting first as a roastery and quickly a cafe space to showcase the beautiful coffees and hospitality they are known for. The four friends Suzie Shin, Kenny Kuk, Albert Kang that …

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SHIFT BREAK! The New Classic Cafe: An Era of Understated Excellence 16:12

6d ago16:12

16:12

Coffee shops come in all shapes, styles, sizes, and focus on many different aspects of social experience and craft. If we look back we can see that certain themes emerge. Whether it is the 90's coffee shop with bold colors, self serve airpots, lots of sugar, and no wifi, the early 2000's sparse coffee temples with no sugar, or the modern coffee sho…

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568: The Keys to Espresso Machine Care w/ Jon Ferguson, Author of the new book "Coffee Under Pressure" 37:33

25d ago37:33

37:33

There are many ways to mess up a perfectly good espresso machine. By contrast, virtually all of them are preventable if you follow only a few specific strategies to care for what is likely to most expensive piece of equipment in your store. Now another question, where can you find these best practices and techniques along with detailed "whys" behin…

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SHIFT BREAK! How Well Do You Know Your Business? 9:11

30d ago9:11

9:11

The only way to really know how your business is doing, is to know how your staff are doing. Do you know, to the person, how each staff member is doing with service, hospitality, and skill in crafting coffee? This seems like it should be a no brainer but an incredible number of owners simply assume rather than verify and in so doing they end up wit…

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567: James Hoffmann on Cafes, Hospitality, and the Influence of Home Coffee 1:00:24

17d ago1:00:24

1:00:24

Almost every conversation you see online about coffee focuses on home coffee vs cafe. It is a very interesting and relevant topic in this time of explosive growth where tools, information, and good coffee itself abounds. Another aspect of this conversation though is less discussed and maybe even more relevant, in what ways are cafes themselves posi…

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SHIFT BREAK! When To Break The Rules 10:19

22d ago10:19

10:19

The great Danny Meyer said, "Policies are nothing more than guidelines to be broken for the benefit of our guests". I come back to this idea often when trying to balance the tension between the need for structure and boundaries, and the freedom to be flexible in them and sometimes in spite of them. Today on Shift Break we will be talking about when…

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566: The Problem With Systems 26:53

25d ago26:53

26:53

Systems are a necessary part of running a great coffee shop, but they do not make the shop great. As much as I talk about systems and structures on this show, the truth is, there are some problems with even the best systems when they are not part of a larger focus. Something that brings it all together. On this episode we are going to be talking ab…

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SHIFT BREAK! Don't Overwhelm Your Managers 9:42

30d ago9:42

9:42

Sharing is caring!...but when you overshare with your managers it can easily be the opposite. You have a lot on your mind and often not a lot of people to share it with. The closest person is most often the manager or GM and they "get" to hear all about your plans, hopes, crazy ideas etc. Feels good for you, but for them it can be a huge burden tha…

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565: Making Specialty Coffee Shops Special -or- (how to avoid closing 400 stores) 31:49

1M ago31:49

31:49

Who you are cannot be what someone else is or is not. What makes you unique and valuable is not born from comparative analysis and cold execution n what you think a "wimning" formula is. Making and keep specialty coffee special is a simple exercise in growing in knowledge, wisdom, and consistent conversation with yourself, your team, your community…

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SPECIAL! Interviews from Coffee Fest LA 2025! w/ LaNisa Williams, Kat Padlan, Darell Baskin, and Seidy Selivanow 1:06:05

2M ago1:06:05

1:06:05

I am excited to share with you another set of conversations from Coffee Fest! This time form Los Angeles 2025! We start with a discussion focusing on the growth of trining and education in coffee and baristas skills in underserved communities w/ LaNisa Williams of Barista Life LA LaNisa has been in the coffee industry for a total of 20 yrs but the …

1
SHIFT BREAK! Why Won't My Baristas Engage Customers The Way I Want Them To?! 13:01

2M ago13:01

13:01

Yeah sure your staff take the customer's order, give them the change, and direct them to the pick up area, but you want more! Trouble is, even though you have talked about it and told them, you don't see a change. What gives?! Today on Shift break we will be talking about the often desired, always vaguely communicated, and angst inducing topic of h…

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564: Why It's Not the Bricks, It's the Mortar! w/ Mike Cosentino of Big Peach Running Co. 1:00:36

1M ago1:00:36

1:00:36

Knowing all the information and having all the coolest and best gear does not means your shop will succeed. For the purpose of todays conversation let's just say all the things we assemble under the roof of out shop are just the bricks. What's the mortar that holds t all together? People! Today we get to chat all about how to focus on people to fue…

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RoR#38 : A Better Way to Think About Roasting Dark, w Erik Johnson of Thinkwell Coffee 41:32

2M ago41:32

41:32

Roasting excellent coffee should not be relegated to only one finish temp or level of roast. For a significant portion of our history we have favored the lighter and lower temps in specialty coffee. But recently roasters have begun to full embrace more full developed roast profiles in a pursuit of brining that specialty excellence to a wider range …

1
SHIFT BREAK! Refreshing the Owner's Soul 13:01

1M ago13:01

13:01

We all want to make a difference with our work. The trouble is that the busyness of a coffee shop tends to pull our attention in a million different directions and we rarely get an opportunity to see if indeed we are making that difference. This leads to a lot of stress, burn out, and a demoralization that can easily shut down a business by first s…

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563: Founder Friday! w/ Jared Linzmeier of Ruby Coffee Roaster 58:43

2M ago58:43

58:43

Jared Linzmeier is the co-founder of Ruby Coffee Roasters, based in Nelsonville, Wisconsin. After getting his start in specialty coffee with Intelligentsia in Los Angeles and later working in Portland and Seattle, he returned home in 2013 to start Ruby with his wife, Deanna. Named after his grandmother, Ruby has grown from a small garage roastery i…

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562: Encore Episode! The 10 Essentials of a Barista Manual! 40:09

2M ago40:09

40:09

I love getting to re-air classics. This one on barista manuals is a great one because it provide a structure for essentials that you can build on. Here is the truth though, manuals do not magically create a difference in your shop. They are only a tools to help you build and are meant to support people in the work toward a common goal. On today's e…

Chris Deferio Podcasts

1
Keys To The Shop : Equipping Coffee Shop Leaders

Chris Deferio

1
FilteredThoughts

Filtered Thoughts

1
Cashflow Podcasting - Grow Your Business, Boost Your Impact

Cashflow Podcasting, Launch and Grow Podcasts for Small Business Owners

1
Craft Your Own Coffee Podcast

Joel Sigmon

1
SHIFT BREAK! The Urgent Need for Training in Today's Coffee Shop 11:53

1
572 : Understanding Water For Coffee w/ Maxwell Dashwood 1:03:44

1
Special Announcement From Chris: New Webinar "Principles for Cafe Success" launching Novemeber 5th 7:21

1
SHIFT BREAK! Get Your Cafe to Stand Out Without Losing Your Footing 11:44

1
Special! Interviews From Coffee Fest Orlando 2025! w/ Claudio Martinez (Golden Bush Coffee), Vanessa Jaramillo (Florida Coffee Culture), Maria Esther Thome-Lopez (Coffee Flock), and Katherine Morris (Cherry ... 1:04:07

1
571: Worrying and Other Deceptive Replacements for Good Leadership 51:22

1
SHIFT BREAK! How Does Your Staff Know They Are Doing a Good Job? 11:31

1
How Podcasting Amplified The Boutique Hub’s Global Growth with Ashley Alderson 25:16

1
570: Myths Baristas Believe Part 1 52:19

1
RoR #39: Making Big Impact with Small Batch Roasting w/ Adrian Seligman Founder of Scandinavian Alps Coffee Roasters! 47:48

1
569: Founder Friday! w/ Hong Shin and Kenny Kuk of Haan Coffee Roasters in Orlando Florida! 52:24

1
SHIFT BREAK! The New Classic Cafe: An Era of Understated Excellence 16:12

1
568: The Keys to Espresso Machine Care w/ Jon Ferguson, Author of the new book "Coffee Under Pressure" 37:33

1
SHIFT BREAK! How Well Do You Know Your Business? 9:11

1
567: James Hoffmann on Cafes, Hospitality, and the Influence of Home Coffee 1:00:24

1
SHIFT BREAK! When To Break The Rules 10:19

1
566: The Problem With Systems 26:53

1
SHIFT BREAK! Don't Overwhelm Your Managers 9:42

1
565: Making Specialty Coffee Shops Special -or- (how to avoid closing 400 stores) 31:49

1
SPECIAL! Interviews from Coffee Fest LA 2025! w/ LaNisa Williams, Kat Padlan, Darell Baskin, and Seidy Selivanow 1:06:05

1
SHIFT BREAK! Why Won't My Baristas Engage Customers The Way I Want Them To?! 13:01

1
564: Why It's Not the Bricks, It's the Mortar! w/ Mike Cosentino of Big Peach Running Co. 1:00:36

1
RoR#38 : A Better Way to Think About Roasting Dark, w Erik Johnson of Thinkwell Coffee 41:32

1
SHIFT BREAK! Refreshing the Owner's Soul 13:01

1
563: Founder Friday! w/ Jared Linzmeier of Ruby Coffee Roaster 58:43

1
562: Encore Episode! The 10 Essentials of a Barista Manual! 40:09