Welcome to Symplicity Conversations, the podcast where we explore the intersection of business, culture, community, and technology to empower you with the insights you need to thrive.
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Catherine Ripley Podcasts
Join actor Jude Law (Sherlock Holmes, The Talented Mr. Ripley, Anna Karenina) as he discusses his latest film, Side Effects, directed by Steven Soderbergh. Side Effects is a provocative thriller about Emily and Martin (Rooney Mara and Channing Tatum), a successful New York couple whose world unravels when a new drug prescribed by Emily's psychiatrist (played by Law) has unexpected side effects.
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Empowering Manufacturing: Transformation Through Collaboration and Innovation
48:00
48:00
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48:00In this episode of Symplicity Conversations, we sit down with Peter Hungerford as he steps into his new role as the Vice President of Manufacturing at The Right Place. We discuss the transformation of the manufacturing sector in West Michigan, exploring the vital role small and mid-sized manufacturers play in economic resilience. Discover how colla…
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TechWeek Grand Rapids: Uniting Innovation, Community, and Growth
51:11
51:11
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51:11Join us for this episode of Symplicity Conversations as we reminisce about TechWeek Grand Rapids with Andria Romkema, Senior Vice President of Business Development at The Right Place, and Erin Stewart from Symplicity Communications. Discover the incredible growth and community-driven energy behind this tech event and how it's shaping the future of …
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Authenticity & Resilience: Bold Leadership in Business
51:52
51:52
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51:52Join us for an energy raising episode of Symplicity Conversations as we talk business, leadership, and community with Kim Bode, the dynamic owner of 8ThirtyFour Integrated Communications. Known for her bold and unapologetic approach to marketing, Kim shares her entrepreneurial journey, the challenges and triumphs of running a business, and the powe…
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Empowering Communities: Driving Impact and Innovation
42:17
42:17
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42:17Join us in this episode of Symplicity Conversations as we dive into the impactful world of nonprofit work with Becki Postma, Chief Impact Officer, and Kevin Nelson, Director of Donor Development, from Heart of West Michigan United Way. Discover their inspiring journeys into the nonprofit sector and how they are leveraging technology to address evol…
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Discovering Creative Courage and Transformational Growth
48:29
48:29
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48:29In this episode of Symplicity Conversations, we dive into the transformative journey of Jaclyn Harrison, a dynamic leader and soon-to-be author. Discover how a chance encounter with a book sparked her creative courage to pursue writing, leading to the development of a captivating fictional series. Jaclyn shares her insights on embracing creativity,…
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Unlocking AI's Role in Enhancing Customer Experience
50:21
50:21
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50:21Join us on this episode of Symplicity Conversations as we dive into the world of conversational intelligence with Chris Adomaitis, a key player at Omilia and a leading voice in AI engineering. Discover how AI and automation are transforming customer experiences and hear Chris share insights from his journey in the industry. Learn about the balance …
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Mastering Momentum: Navigating a Whirlwind of Marketing Success
50:43
50:43
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50:43Join us for an exciting episode of Symplicity Conversations as we dive into the whirlwind of events that have shaped our recent months, including Tech Week, ArtPrize, and our feature on the national stage with Advancements with Ted Danson. Joined by Symplicity's Director of Marketing, Doug Seites, we explore the power of preparation, creativity, an…
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In this episode of Symplicity Conversations we are joined by Andrew Griffiths from Outsource Consultants. Discover how Andrew's diverse career journey led him to redefine the BPO and outsourcing marketplace in the age of AI, automation, and cloud platforms. Explore the evolving landscape of customer experience, the strategic importance of outsourci…
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Cracking the Code: Cybersecurity Insights with Patrick Hayes
50:51
50:51
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50:51Join us on this episode of Symplicity Conversations as we chat with Patrick Hayes, Chief Strategy Officer at Third Wave Innovations. Dive into Patrick's intriguing career journey from telecom to cybersecurity and discover how Third Wave's groundbreaking approach is helping businesses combat evolving digital threats. Learn why cybersecurity is more …
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In this episode of Symplicity Conversations, join us as we chat with Jon Butler, Chief Revenue Officer at Kyros Digital and founder of Ideaventory. We explore Jon's career journey and how he’s leveraging AI to revolutionize the world of custom software. Discover how emerging technologies are reshaping business landscapes, sparking creativity, and c…
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Automation and Empathy Elevate Experiences
25:35
25:35
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25:35By Catherine Ripley
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Empowering Women: Navigating Careers, Relationships, and Self-Care
49:33
49:33
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49:33In this episode of Symplicity Conversations, join us for an engaging discussion with Angela James, a seasoned professional with a diverse career spanning international borders and industries. Angela shares her unique experiences working in the criminal justice system, managing teams, and navigating personal challenges. We dive into topics like lead…
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The Creative Power of Curiosity and Reinvention
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46:35
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46:35What happens when a Boeing IT veteran becomes a full-time artist? In this episode of Symplicity Conversations, Catherine Ripley and Doug Seites sit down with Ted Loomis to explore his unique journey from aerospace to art. Ted shares how creativity, technology, and curiosity intersect to drive innovation and growth. They discuss: How 17 years at Boe…
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Transforming Technology and Growth for Trucking Innovation
49:51
49:51
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49:51Join us on this episode of Symplicity Conversations as we talk about technology and innovation in the trucking industry. In this episode, Catherine is joined by Mark Shafer, IT Director at M&K Truck, and Brittany Hayden, Inside Technical Account Manager at Symplicity, to explore their long-standing partnership and the transformative journey of M&K'…
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Tech Week and The Rising Innovation Hub of Grand Rapids
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40:35
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40:35Join us on Symplicity Conversations as we dive into the excitement of Grand Rapids Tech Week with Jen Wangler, Vice President of Technology at The Right Place. Discover how West Michigan is emerging as a technology and innovation powerhouse in the Midwest and hear about the exciting events planned, including a keynote by Steve Wozniak, and multiple…
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Simplifying Success and Creating Solutions
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34:38
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34:38Join us for this fun and enlightening episode of Symplicity Conversations as we explore the dynamic world of business and leadership, as well as how to not take yourself too seriously, with Erin Stewart, Senior Director of Sales at Symplicity. Discover Erin's unique journey, her leadership philosophy, and how she navigates the challenges of sales s…
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Revolutionizing Contact Centers: Navigating AI and Innovation
42:24
42:24
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42:24Join us on Symplicity Conversations as host Catherine Ripley sits down with Sebastian Corriere, founder of VesuvITas and a leading expert in the contact center industry. In this episode, they explore the evolving landscape of contact centers, discussing the challenges businesses face when modernizing and how to provide a human touch in a digital-fi…
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Empathy, Innovation and Elevating CX - Symplicity Conversations
49:03
49:03
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49:03Join us in this engaging episode of Symplicity Conversations as host Catherine Ripley sits down with Heather Kurzenski, CX Program Director at Intelisys. Discover Heather's inspiring journey from technical recruiting to leading in the dynamic world of customer experience and automation. We dive into the pivotal role of empathy in CX, discuss how AI…
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Navigating Success with Leadership Synergy - Symplicity Conversations
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54:43
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54:43Join host Catherine Ripley in this engaging episode of Symplicity Conversations as she dives into the dynamic world of business partnerships with Katherine White and Eddie Acosta from Intelisys. Discover how Intelisys is transforming the landscape for partners, the power of leadership synergy, and the exciting innovations on the horizon. Tune in fo…
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Navigating Wireless, Cloud, and AI Insights - Symplicity Conversations
52:07
52:07
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52:07Join host Catherine Ripley as she welcomes guests from Intelisys Jamal Purvis, National Wireless and IoT Specialist, and Bhu Virdi, Cloud and AI Programs Director, for an exciting discussion on the future of technology in the channel. In this episode, we talk about everything from wireless and cloud advancements to the impact of AI, offering insigh…
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Leading with Vision and Flexibility in an Evolving Industry - Symplicity Conversations
48:04
48:04
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48:04Join us for a compelling episode of Symplicity Conversations as host Catherine Ripley chats with Ken Mills, president of Intelisys, about leadership, innovation, and navigating the fast-paced world of technology. Learn how Ken tackles complexity, shapes a forward-thinking culture, and builds a lasting impact through strategic vision and sound decis…
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In this episode of Symplicity Conversations, join host Catherine Ripley and Amir Hameed, Senior Vice President of Global Technical Solutions and Innovation at RingCentral, as they discuss the transformative power of AI in communication. Discover how RingCentral is redefining enterprise collaboration through cutting-edge innovations and AI-driven so…
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Leading with Purpose and Navigating Innovation - Symplicity Conversations
49:28
49:28
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49:28In this episode of Symplicity Conversations, host Catherine Ripley sits down with Wendy Harmon, Vice President of Channel Marketing at RingCentral, to explore her inspiring journey to the C-suite and the challenges she's faced as a woman in leadership. Wendy shares valuable insights on innovation, the importance of personal branding, and the strate…
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Empowering Women Through Strategic Connections - Symplicity Conversations
47:08
47:08
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47:08Join us for an inspiring episode of Symplicity Conversations as we sit down with Becky Puckett-Wood, Vice President of Business Development at Inforum. Dive into Becky's journey from vendor to mission-driven leader, and discover how Inforum is accelerating leadership for women through strategic connections and community support. We explore the magi…
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Reflecting on Growth and Looking Forward: Symplicity Conversations
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44:02Join host Catherine Ripley and Director of Marketing Doug Seites as they reflect on the first half of 2025 in this special episode of Symplicity Conversations. Dive into the stories behind their business successes, personal transformations, and the vibrant community connections that have shaped their journey. Discover how embracing change, celebrat…
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Empowering Women & Impacting Community: Symplicity Conversations
50:25
50:25
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50:25Dive into an inspiring conversation with former Grand Rapids Mayor Rosalynn Bliss and Monica Steimle-App, Senior VP at Rockford Construction. In this episode of Symplicity Conversations, host Catherine Ripley explores the dynamic journeys of these remarkable woman leaders as they discuss the power of community-centered leadership, the importance of…
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Demystifying AI to Unlock Innovation - Symplicity Conversations
41:54
41:54
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41:54Join us as Catherine Ripley and Alex Mead, Chief Technology Officer for City Innovations, dive into the world of AI, debunking myths and exploring its real-world applications. Discover how artificial intelligence, machine learning, and automation are transforming industries and creating new opportunities for businesses of all sizes. From practical …
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Defending the Cybersecurity Frontier – Symplicity Conversations
46:22
46:22
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46:22Join Catherine Ripley as she sits down with Alicia Carlson and Camille Widme from Blue Team Alpha to explore the ever-evolving world of cybersecurity. Discover how Blue Team Alpha is helping businesses stay ahead of cyber threats with proactive strategies and robust incident response services. From the rise of AI-driven phishing attacks to the impo…
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Building Brands with Purpose - Symplicity Conversations
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48:11
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48:11Join Catherine Ripley on Symplicity Conversations as she sits down with Camron Gnass, founder of Traction Brands, to explore the essence of effective branding. Discover how Traction Brands helps businesses grow with clarity and confidence by challenging conventional thinking and asking the right questions. Camron shares insights on the importance o…
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Turning Data Into Opportunity - Symplicity Conversations
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50:13In this episode of Symplicity Conversations, Catherine Ripley sits down with Roberta McCarter, the founder of Novus Data Journeys. Together, they take a look at the transformative power of data and the unexpected yet exciting leap into entrepreneurship. Discover how Roberta’s extensive experience with Fortune 100 companies led her to embrace the ch…
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Revolutionizing Customer Engagement with AI - Symplicity Conversations
42:55
42:55
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42:55In this episode of Symplicity Conversations, host Catherine Ripley dives into the transformative world of AI and automation with Alex Levin, Co-Founder and CEO of RegalAI, and Mandi Jarman, Strategic Director at RegalAI. Discover how RegalAI is revolutionizing customer interactions by harnessing the power of voice AI to create meaningful connection…
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Networking in Unexpected Places - Symplicity Conversations
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43:45
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43:45In this episode of Symplicity Conversations, host Catherine Ripley sits down with Rene' Nutter of ABT Global. The two talk about how innovation, relationships, and community shape today's business landscape. Rene' shares her fascinating journey from culinary arts to government contracting, highlighting the pivotal role of networking and mentorship.…
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Transforming Connections: A Landmark UCaaS Deal with RingCentral - Symplicity Conversations
56:36
56:36
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56:36In this episode of Symplicity Conversations, join host Catherine Ripley as she talks about our transformative success story with Sean Shaughnessy and George Foland from RingCentral. Discover how a major West Michigan grocery chain revolutionized its communication infrastructure through a landmark deal in the Unified Communication as a Service (UCaa…
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Navigating Leadership, Growth and Emotional Intelligence - Symplicity Conversations
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50:12We explore the dynamic world of leadership with Dr. Dino Signore, a renowned business psychologist. Host Catherine Ripley dives deep into the challenges and mindset shifts required to transition from a startup to a thriving second-stage business. Discover the importance of emotional intelligence, how to build a management team that complements your…
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Dream Big: Celebrating Milestones & Team Wins - Symplicity Conversations
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37:48In this episode of Symplicity Conversations, host Catherine Ripley dives into the impact of dreaming big and achieving remarkable milestones in business. Joined by Doug Seites, Director of Marketing at Symplicity, they discuss the significance of being nominated for and winning prestigious awards, such as their recent Intellisys Platinum Partner re…
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Maximizing Business Success Through Data-Driven Insights - Symplicity Conversations
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49:37Join us for an insightful episode of Symplicity Conversations, where host Catherine Ripley sits down with Erin Stewart, Senior Director at Success KPI. Discover how businesses are leveraging data-driven insights to maximize success in an ever-evolving landscape. Erin shares her journey from starting in a mall kiosk to becoming a leader in data anal…
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Innovation, Relationships, and the Future of Business - Symplicity Conversations
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45:55
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45:55In this episode of Simplicity Conversations, hosted by Catherine Ripley, we dive into the evolving landscape of IT services with Stephen Hackett, founder of 186Kloud. Explore Stephen's journey from channel management to founding a company focused on providing cutting-edge IT solutions. Discover insights into how businesses can adapt to technologica…
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Building Genuine Connections in Business - Symplicity Conversations
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41:05In this episode of Symplicity Conversations, join host Catherine Ripley as she sits down with Nick Stevenson, Technical Account Manager at Symplicity Communications. Dive into an engaging conversation about the evolving landscape of business and technology, the importance of genuine relationships, and how Symplicity Communications is making a diffe…
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Unlocking Innovation: The Confluence Series with Brian Cohen - Symplicity Conversations
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34:46Join us on this episode of Symplicity Conversations as host Catherine Ripley sits down with Brian Cohen to explore innovation and community impact. Discover the inspiration and impact of the Confluence Thought Series, a groundbreaking initiative that brings innovation and community together in West Michigan. Brian shares his journey from launching …
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Innovation In Nonprofit Fundraising With ClickBid - Symplicity Conversations
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49:25In this episode of Symplicity Conversations, host Catherine Ripley sits down with Matthew Burnell, founder and CEO of ClickBid, to explore the transformative power of technology in nonprofit fundraising. Matt shares the journey of ClickBid from its early days of replacing paper auctions with digital solutions to its current role in improving fundra…
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In the Trenches For Client Success - Symplicity Conversations
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29:17Welcome to another inspiring episode of Symplicity Conversations! Join host Catherine Ripley as she sits down with Jessica Reilly, Manager of Customer Success at Symplicity, to explore the pivotal role Operations play in driving innovation and success. In this episode, Jessica shares her unique journey from stage management at SeaWorld to leading o…
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Transforming Business and Breaking Records through Collaboration - Symplicity Conversations
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45:47
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45:47Our host Catherine Ripley sits down with Della Pretzer, Senior Regional Partner Manager at RingCentral, to unpack the power of business relationships. Discover how innovation and collaboration fuel success in today's business landscape. Catherine and Della discuss the power of partnerships, the journey to record-breaking achievements, and the evolv…
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Transforming IT Culture and Innovation with Craig Diggs from Fresh Thyme - Symplicity Conversations
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44:41Join us for this exciting episode of Symplicity Conversations as host Catherine Ripley chats with Craig Diggs, an IT leader from Fresh Thyme Markets. Discover how Craig is transforming the IT landscape with innovative strategies and a focus on empowering his team. From tackling outdated systems to implementing cutting-edge technologies, Craig share…
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Leading Through Transformation and Growth with Margi Shaw on Nitel's Comcast Business Acquisition - Symplicity Conversations
42:06
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42:06In this episode of Symplicity Conversations, we sit down with Margi Shaw, CEO of Nitel, to explore her leadership journey and the remarkable growth Nitel has achieved under her guidance. Margi shares valuable insights into her leadership style, strategies for scaling a business, and the pivotal moments that shaped her career. We dive into the chall…
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Creativity In Relationship Building - Symplicity Conversations
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19:28In this episode of Symplicity Conversations, we sit down with Nick Stevenson, a dynamic business development representative at Symplicity, who brings a unique blend of creativity and strategy to our sales team. Discover how Nick's background as a musician influences his approach to sales and contributes to our distinctive strategy. We discuss Nick'…
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Family Bonds and Finding Inspiration - Symplicity Conversations
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43:39In this heartfelt episode, we dive into the inspiring journey of Catherine and her family as they navigate the ups and downs of growing and running a business while maintaining strong family bonds. Listen in as Catherine shares the pivotal moments that shaped her and inspired her commitment to creating a supportive work environment. Joined by her d…
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Navigating the Complex World of Government Contracting - Symplicity Conversations
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41:54On this engaging episode of Symplicity Conversations, host Catherine Ripley dives deep into the world of government contracting with the Symplicity Communications team. Hear the inspiring journeys of Victor Zuniga, Ben Murray, and Carla Skuhrovec, who bring unique expertise and passion to Symplicity's Government Contracting Division. Learn how they…
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West Michigan's Tech Revolution with Jennifer Wangler - Symplicity Conversations
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43:44In this exciting episode of Symplicity Conversations, host Catherine Ripley is joined by Jennifer Wangler, Vice President of Technology at The Right Place, for an inspiring discussion on the transformative power of technology and collaboration in West Michigan. Jennifer shares her journey from running a small business to leading tech innovation and…
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Embracing the Journey with Rachel Gorman - Symplicity Conversations
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47:12In this episode of Symplicity Conversations, Catherine Ripley sits down with Rachel Gorman, President and CEO of the Muskegon Lakeshore Chamber of Commerce, for an insightful discussion about the evolving landscape of Muskegon and the importance of following your passions. Rachel shares her perspective on the city’s transformation, the value of bui…
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The Marketing Journey with Doug Seites - Symplicity Conversations
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47:46Welcome to the first-ever episode of Symplicity Conversations, the podcast where we explore the intersection of business, culture, community, and technology to empower you with the insights you need to thrive. Our host, Catherine Ripley, is joined by Symplicity Communications Marketing Manager, Doug Seites, as they talk about his unique journey to …
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