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CarEdge Live

Ray and Zach Shefska, Bleav

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Ray brings 43 years of car dealership experience, and Zach (his son), brings the questions. In each episode Ray and Zach answer your car questions, discuss industry news, and share tips you can use when buying your next vehicle. All with a bit of humor every once in a while.
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Dealer Talk With Jen Suzuki

Jennifer Suzuki, eDealer Solutions

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Dealer Talk with Jen Suzuki is an Automotive Sales and Service Podcast and is a free educational series for Dealers, Managers, Sales Teams and anyone in the Auto Industry that has a desire to obtain information that will propel growth, lead the auto industry and invoke progressive strategies. We will educate on staying relevant, offer ways to improve vehicle sales and service, CSI and retention. Dealer Talk with Jen Suzuki is an Automotive Sales and Service Podcast. Use #DealerTalkWithJen
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We Tried to Buy The SAME TRUCK From 100 Ford Dealers & The Results Shocked Us | Episode 987 31:29

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Today on CarEdge Live, Ray and Zach discuss the latest learnings from their Ford experiment. Tune in to learn more! Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.comfor information about our collection and use of personal data foradvertising.By Bleav + Zach Shefska
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Smarter Inventory Decisions with LotGPT Explained by Lance Schafer 40:09

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Meet Lot GPT: Dealer AI, Done Right Ever wonder what happens when automotive tech veterans build an AI just for dealers? Meet Lance Schafer, GM of Product and Tech at Lotlinx and the brains behind Lot GPT. This isn't your everyday chatbot. Lot GPT analyzes inventory, predicts which cars will sell and when, optimizes vehicle pages, and even drafts f…
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INSANE Car Market FRAUD | Lenders COLLAPSE | Episode 985 31:17

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Today on CarEdge Live, Ray and Zach discuss the latest news from auto finance where a lender has been dealing with fraud. Tune in to learn more! Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.comfor information about our collection and use of personal data foradvertising.By Bleav + Zach Shefska
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Built in the Dealership: The Real Story Behind MyKaarma with Ujj Nath,Co-Founder 49:10

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Ujj Nath, Co-Founder & CEO of MyKaarma walks us through the messy, glorious work of building dealer software. The late nights, the dealer-floor immersion, the hard lessons learned from Toyota's Genchi Genbutsu, and the relentless grind that turns a consulting gig into a product powering billions in payments. We dig into real dealer stories (Norm Re…
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It's OFFICIALLY THE BEST TIME EVER To Buy a Car | Episode 984 37:27

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Today on the CarEdge Live, Ray and Zach discuss how to time your year end car deal and why now is the time to get started. Tune in to learn more! Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.comfor information about our collection and use of personal data foradvertising.By Bleav + Zach Shefska
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From Working at Enterprise to AI Pioneer: Nick Cossette on Revolutionizing Auto Sales & Service! 36:37

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Get inspired by Nick Cossette, co-founder and Head of Growth & Operations at Matador AI, as he shares his journey from working at Enterprise Rent-a-Car to creating one of automotive's leading AI tools. In this episode of Dealer Talk with Jen Suzuki, Nick reveals how Matador AI is revolutionizing dealership sales, BDC follow-ups, and customer engage…
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Managers Mini-Series: How Leaders Teach Objection Handling That Sticks— Episode 4 15:47

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Part 4 of Jen Suzuki's 4-part mini-series gives managers a simple, repeatable structure for teaching one of the most stressful skills in sales: handling customer objections. In this episode, Jen breaks down how to coach your team through pushback without pressure — using a calm, confident, 4-step framework: Acknowledge → Reframe → Offer → Close the…
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Managers Mini-Series: Explain Value Better by Coaching for Service Approvals— Episode 3 13:25

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Part 3 of Jen Suzuki's 4-part manager mini-series goes deep into one of the most profitable coaching skills in the dealership: teaching teams how to gain more service approvals using her formula called Job–Risk–Reward (JRR). Jen breaks down exactly how to train advisors, salespeople, and BDC agents to explain value simply, clearly, and with confide…
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Managers Mini-Series: Lead Strong by Coaching Your Team to Dominate the First 3 Minutes— Episode 2 18:00

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Part 2 of Jen Suzuki's 4-part mini-series for dealership leaders drills into the single most important window of any customer interaction — the first three minutes. In this episode Jen teaches managers how to coach teams to win fast: a sharp greeting, purposeful value, and immediate engagement. Learn a compact, repeatable coaching routine (teach → …
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Managers Mini-Series: Level Up Daily with Fast Coaching for Dealership Managers — Episode 1 20:23

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Part 1 of Jen Suzuki's 4-part mini-series for dealership leaders: a fast, repeatable coaching framework to level up your team one short session at a time. In this episode Jen breaks down a 10–15 minute training format she uses in-store and at NADA Academy — how to open sharp, teach one skill in 60–90 seconds, demonstrate it under 3 minutes, then pu…
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The Car Market Has FINALLY FLIPPED | Ford, Mazda & Lincoln Dealer Explains | Episode 976 41:06

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Today on CarEdge Live, Ray and Zach are joined by Joe Lewis from JC Lewis to discuss what he is seeing in the car market. Tune in to learn more! Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.comfor information about our collection and use of personal data foradvertising.By Bleav + Zach Shefska
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Car Dealers Admit They are IN TROUBLE: Huge Market Reset 2025 | Episode 975 32:00

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Today on CarEdge Live, Ray and Zach are joined by Dan LaGrange from Key Auto Group to discuss the current state of the car market. Tune in to learn more! Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.comfor information about our collection and use of personal data foradvertising.By Bleav + Zach Shefska
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How Elite Dealers Are Pulling Ahead: Bill Camastro on AI, People, and Performance! 44:22

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In this episode of Dealer Talk with Jen Suzuki, Jen sits down with Bill Camastro, dealer partner at Gold Coast Cadillac and Jersey, to explore the intersection of technology, AI, and human connection in modern dealerships. Bill shares hard-earned lessons from growing up in the Bronx to running a top-rated Cadillac brand, and how he leverages AI—not…
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The Car Market Has Reached a Tipping Point | Episode 974 25:12

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Today on CarEdge Live, Ray and Zach discuss the latest car price data and how the auto industry has reached a tipping point. Tune in to learn more! Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.comfor information about our collection and use of personal data foradvertising.By Bleav + Zach Shefska
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Auto Insurance Companies Are Out of Control and Wrecking the Car Market | Episode 973 31:20

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Today on CarEdge Live, Ray and Zach discuss auto insurance rates getting out of control. Tune in to learn more! Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.comfor information about our collection and use of personal data foradvertising.By Bleav + Zach Shefska
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