Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing and Ai auto QA startup OttoQa, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!
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Call Center Technology Podcasts
Network Break keeps you informed with fast, focused analysis of IT news, products, tech trends, and business outcomes. Blending sharp commentary with a touch of humor, hosts Drew Conry-Murray & Johna Till Johnson sift through the weekly landslide of press announcements, product launches, financial reports, and marketing decks to find the stories worth talking about. You come away with the information and context to make smart decisions in your organization and career … all in the span of a ( ...
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10-Minute Tech Talks: Business Insights and Growth Hacks for Time-Crunched Entrepreneurs
Jonathan Kersting
Are you an entrepreneur building a technology company and looking to grow fast? In 10 minutes or less, this show teaches and inspires entrepreneurs to build better companies by tapping some of the smartest technology, entrepreneurial and business minds from Pittsburgh's technology and innovation ecosystem. Produced by the Pittsburgh Technology Council, get weekly tech insights, trends and inspiration to keep you on track or open up new business Possibilities. And if you have a little extra t ...
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"Welcome to 'CX in The Wild,' where exploration meets innovation in the world of Customer Experience. Hosted by Dennis Wakabayashi, The Global Voice of CX, this captivating podcast journeys to the heart of the industry, often on location, to converse with the leaders and visionaries who are shaping the future of CX across various sectors worldwide. Join Dennis as he uncovers the strategies, insights, and passions that drive these trailblazers, diving deep into their experiences, successes, a ...
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Fox updates on the latest trends, gadgets and news in the world of technology.
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Welcome to Uncanny Valley—an insider look at the people, power, and influence of Silicon Valley—where each week, WIRED’s writers and editors bring you original reporting and analysis about some of the biggest stories in tech. On Thursdays, WIRED’s Global Editorial Director Katie Drummond is joined by Lauren Goode and Michael Calore to break down a recent story or phenomena bubbling up in Silicon Valley and explain its influence on our daily lives. And on Fridays, WIRED’s Zoë Schiffer has an ...
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Website : www.dkconsults.org Facebook https://www.facebook.com/dkhammonds Twitter: https://twitter.com/IamDKHammonds Apple Podcast https://podcasts.apple.com/us/podcast... License Creative Commons Attribution license (reuse allowed)
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On Cleaning Is Essential, a podcast brought to you by ISSA – The Worldwide Cleaning Industry Association you will receive insightful news and engaging conversations with business and political leaders about the top issues impacting the cleaning industry. Join your host John Nothdurft, ISSA’s Director of Government Affairs as we dive into conversations about the industry, emerging trends, innovations, legislation, regulations, and personal interest stories. Tune in regularly to find out what’ ...
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The Contractors Toolbox Podcast from Certified Contractors Network (CCN) is conversations with experts in the contracting industry. We talk about best practices for scaling a successful home improvement contracting company. We'd love for you to join us at contractors.net
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🎙️ Welcome to Senior Housing Unfiltered Senior Housing Unfiltered is where the future of senior living takes center stage—unvarnished, unscripted, and unapologetically bold. Hosted by Tod Petty and co-hosted by Deionte Meredith-Davis, this podcast is a dynamic platform spotlighting the trailblazers, innovators, and unsung heroes revolutionizing the senior housing industry. In an era where aging is being redefined, we engage in candid conversations with a diverse array of voices—from entrepre ...
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Elon Musk's X is finally cutting ties with the Twitter brand, meaning users will need to update the URL they input along with two factor authentication and other credentials. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy FOX News Podcasts
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WIRED Roundup: Zuckerberg’s Illegal School, Nepal’s Discord Revolution, Fandom in Politics
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21:20In today’s episode, Zoë is joined by WIRED’s Leah Feiger to discuss the top stories you need to know about this week — from Zuckerberg’s illegal school to the repercussions behind the recent pardoning of Changpeng Zhao, Binance’s ex-CEO. Then, Zoë and Leah discuss how fandom on the internet played a key tole in this week’s election results. Learn a…
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Energy Department Joins $1 Billion AMD Partnership
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1:44The federal government is forming a $1 billion partnership with Advanced Micro Devices for two supercomputers designed to tackle a range of problems, including cancer treatments and national security. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy FOX News Podcasts
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Chatter about an AI bubble has been everywhere lately, and top tech companies like Google, Meta, and Microsoft have doubled down on their AI investments for 2026. But how have analysts in the past accurately identified forming tech bubbles? Mike and Lauren sit down with WIRED contributor and author of the newsletter Blood in the Machine Brian Merch…
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The latest update to Apple's mobile operating system promises security fixes, new live translation support, the return of a multi-tasking tool, and various other features. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy FOX News Podcasts
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Redefining Customer Experience Through Human Connection
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37:31Send us a text From Dubai, a new generation of CX leaders is shaping the future with people, culture, and purpose at the core. In this episode of CX in the Wild, we sit down with Ahmed Hatem, Customer Experience Manager at e& enterprise, to explore why customer happiness is more than a metric. Ahmed represents the rising wave of leaders who see cus…
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Police departments across the country are turning to virtual reality training, with a goal of helping officers make split-second decisions in difficult and dangerous situations. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy FOX News Podcasts
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BIG INTV: Kara Swisher Says Silicon Valley's Biggest Lie is That They Care About People
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47:11Katie catches up with fellow journalist and podcast host, Kara Swisher to talk about interviewing arrogant pricks, the power of negging and who would play her in a movie. And she tells Katie if she had to she would rather work for Sam Altman over Mark Zuckerberg. Join WIRED’s best and brightest on Uncanny Valley as they dissect the collision of tec…
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Belkin says a range of smart household devices including doorbell cams and light switches will soon become useless as the company plans to end support. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy FOX News Podcasts
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NB550: A Cornucopia of AI Switches; DNS Strikes Again
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29:38Take a Network Break! We start with some educational content on Small Modular Nuclear Reactors, and sound the alarm about a sandbox escape affecting the Firefox browser. On the news front, a DNS issue triggers a major Azure outage that affected numerous services and caused problems around the globe, Palo Alto Networks announces enhancements to... R…
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Key Leadership Lessons From a Black Belt: How Entrepreneurs Can Build Discipline, Confidence, and Resilience
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8:14What can earning a black belt in karate teach you about running a startup? CGI's Manoj Mishra shares how discipline, quiet confidence, and servant leadership form the backbone of strong leadership — in business and beyond. Manoj joined TechVibe Radio to dive deep on how his journey to a black belt informed his leadership and being a better human. I…
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Netflix's Pivot: Life is Strange Dev DON'T NOD Joins Streaming Giant, Plus Animal Crossing Gets Surprise Switch 2 Update
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1:45Netflix is seemingly stepping away from touch-screen mobile games by partnering with DON'T NOD (Life is Strange) to develop titles, potentially based on their top IP. Meanwhile, Nintendo shocked the community with a major, free update for Animal Crossing: New Horizons years after its final patch, bringing new features and full Switch 2 functionalit…
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A shocking $2 billion market crash in Counter-Strike 2 (CS2), where the value of ultra-rare cosmetic skins has plummeted. Plus, Masahiro Sakurai unveiled new features for Kirby Air Ride 2, including the Road Trip challenge mode and the Top Ride top-down racer supporting up to eight players. Learn more about your ad choices. Visit podcastchoices.com…
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Nvidia is teaming up with the federal government to push the Trump administration's plan to become the world leader in artificial intelligence. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy FOX News Podcasts
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The New F Word! Baryons Uses Human-Centered Technology to Help People FLOURISH
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21:30What if your AI could help you live well — not just work better? In this episode of TechVibe, host Jonathan Kersting talks with Mike Hruska, founder of Baryons, about how his new AI platform is redefining what it means to flourish in life and work. After two decades leading Problem Solutions, Hruska's latest venture uses voice-based, human-first te…
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WIRED Roundup: Grokipedia, Real Estate AI Videos, Alpha School
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23:04In today’s episode, WIRED’s Brian Barrett is joined by Leah Feiger to run through five stories that you need to know about this week — from the release of Grokipedia to real estate entering its AI slop era. Then, Brian and Leah dive into why the promise of a tech-forward school in Texas with software instead of teachers fell apart. Learn about your…
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After facing a lawsuit over a child who committed suicide after using the company's chatbot, a major artificial intelligence player is now banning minors from its services. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy FOX News Podcasts
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Awakening the Church: A Call to Conscious Discipleship with Pastor Raymond Chang
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33:56Send us a text In this episode, DK Hammonds sits down with Pastor Raymond Chang, a prophetic voice and president of the Asian American Christian Collaborative. Having lived and served on five continents, Pastor Chang brings a global perspective to some of today’s most pressing conversations on race, justice, and discipleship. Together, they explore…
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Last week, the US Justice Department published an indictment involving NBA stars and members of the mob for allegedly running a network of rigged gambling games. One of their rigging tactics was a manipulation of a Deckmate 2 automatic shuffling machine — almost identical to the one WIRED’s Andy Greenberg and his hacking crew executed using the sam…
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Crypto Executives Meet Senators: U.S. Aims to Become 'Crypto Capital'
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1:44Crypto executives recently met with Senators on Capitol Hill to discuss future legislation, as President Trump promises to make the U.S. the "crypto capital" of the world. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy FOX News Podcasts
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AI-Driven Curriculum: Private Schools Gain National Attention
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1:44AI is revolutionizing education in private schools across the country, earning national attention for its unique curriculum. We explore how AI is shaping the future of learning and its impact on students. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy FOX News Podcasts
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BIG INTV: Why Nicholas Thompson Made a Custom GPT to Run Faster
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50:33The Atlantic CEO’s new book, The Running Ground, examines his complicated relationship with the sport. Nicholas Thompson, former WIRED editor, talks to Katie about the ways tech is helping him become a better runner. Join WIRED’s best and brightest on Uncanny Valley as they dissect the collision of tech, politics, finance, and business, from Alexis…
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EU vs. Social Media Giants: TikTok and Meta's DSA Violations
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1:45TikTok and Meta face scrutiny from the European Commission for allegedly violating the Digital Services Act (DSA). The law aims to curb harmful content and requires platforms to provide data access to EU researchers, which both companies are accused of failing to do. Learn more about your ad choices. Visit podcastchoices.com/adchoices…
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NB549: Startups Take on Switch, ASIC Incumbents; Google Claims Quantum Advantage
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49:32Take a Network Break! Companies spying on…I mean, monitoring…their employees via software called WorkExaminer should be aware of a login bypass that needs to be locked down. On the news front, we opine on whether it’s worth trying to design your way around AWS outages, and speculate on the prospects of a new Ethernet switch... Read more »…
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Disruptive Tech Update: This Platform is Rethinking AI From the Brain Up!
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7:45What if the next breakthrough in AI doesn't come from a giant data center or another LLM, but from a small Pittsburgh startup that's building artificial intelligence modeled on the human brain? Hit PLAY to hear from Chris Paradise and Nick Retos of Digital Dynamics AI—two founders chasing an idea that could redefine what AI is capable of. In just a…
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Fallout Day Recap: Fallout 4 on Switch 2, New Vegas 15th Anniversary
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1:45FOX on Games recaps the biggest announcements from Fallout Day: Bethesda celebrated 10 years of Fallout 4 by confirming its re-release with all DLC. Additionally, Obsidian Entertainment joined the stream to announce a 15th Anniversary Bundle for Fallout: New Vegas, perfectly timed to align with the Fallout TV show's second season, which heads to th…
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TwitchCon Assault: Emiru Calls Out Twitch & CEO Dan Clancy's Controversial Response
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1:45A shocking security failure at TwitchCon 2025 after popular streamer and cosplayer Emiru (Emily Beth Schunk) was physically assaulted on-stage. Plus, we analyze the controversial reaction from Twitch CEO Dan Clancy, who blamed "society" for the incident while promising to strengthen security. Learn more about your ad choices. Visit podcastchoices.c…
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Tech Company Launches Expert Council for Kids' Mental Health
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1:45A major tech company is prioritizing children's mental health by forming a new expert council. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy FOX News Podcasts
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WIRED Roundup: Protest Frogs, Google Bedbugs, AI Psychosis
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22:39In today’s episode, Zoë is joined by WIRED’s Louise Matsakis to run through five stories that you need to know about this week — from how SEO is changing in the era of AI, to how frogs became a protest symbol. Then, why some people have been filing complaints to the FTC about ChatGPT, arguing it has led them to AI psychosis and pleading the agency …
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