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Call Center Technology Podcasts

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Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing and Ai auto QA startup OttoQa, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!
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Hard Fork

The New York Times

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“Hard Fork” is a show about the future that’s already here. Each week, journalists Kevin Roose and Casey Newton explore and make sense of the latest in the rapidly changing world of tech. Subscribe today at nytimes.com/podcasts or on Apple Podcasts and Spotify. You can also subscribe via your favorite podcast app here https://www.nytimes.com/activate-access/audio?source=podcatcher. For more podcasts and narrated articles, download The New York Times app at nytimes.com/app.
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The Dynamist

Foundation for American Innovation

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The Dynamist, a podcast by the Foundation for American Innovation, brings together the most important thinkers and doers to discuss the future of technology, governance, and innovation. The Dynamist is hosted by Evan Swarztrauber, former Policy Advisor at the Federal Communications Commission. Subscribe now!
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Call It Like I See It

James Keys, Tunde Ogunlana

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Call It Like I See It proves that news and social commentary does not have to be manipulative or sensationalist to be interesting, so join hosts James Keys and Tunde Ogunlana as they take a weekly look at notable news stories, opinion pieces, or products of our culture and break down what they see.
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Welcome to Uncanny Valley—an insider look at the people, power, and influence of Silicon Valley—where each week, WIRED’s writers and editors bring you original reporting and analysis about some of the biggest stories in tech. On Tuesdays, WIRED’s Global Editorial Director Katie Drummond sits down with influential figures in culture, politics, business, science, and beyond for a discussion captured through the WIRED lens. On Thursdays, Lauren Goode and Michael Calore to break down a recent st ...
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"Closer Look with Rose Scott" brings you the issues that impact where we live, how we interact, and how we can all thrive. It’s not just about Atlanta; it’s a program for Atlanta. Rose connects with community leaders, CEOs, policymakers, and people who don't often get a platform, and she brings you in on the conversation.
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Taking the Temperature on HVACR

Danfoss Climate Solutions

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Tune in to the best podcast in the cooling industry. Join host Jamie Kitchen who will cover a wide range of HVAC-R topics, from hands-on tips to general industry trends. You’ll learn how to save time on startup & commissioning, reduce call backs and get the best performance from a system. Want to find out if your airflow is correct or how to determinet quickly? You’ve come to the right place.
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The Schumacher Lectures

The Schumacher Center for a New Economics

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The 1st Annual E. F. Schumacher Lectures of October 1981 emphasized the importance of vibrant regional economies at a time when the focus of the nation was on an expanding global economy. Much has happened since then. The promise of the global economy has faded in face of ever greater wealth disparity and environmental degradation. There is growing interest in building a new economy that is just and recognizes planetary limits. The speakers of the Schumacher Lecture Series continue to be at ...
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On Cleaning Is Essential, a podcast brought to you by ISSA – The Worldwide Cleaning Industry Association you will receive insightful news and engaging conversations with business and political leaders about the top issues impacting the cleaning industry. Join your host John Nothdurft, ISSA’s Director of Government Affairs as we dive into conversations about the industry, emerging trends, innovations, legislation, regulations, and personal interest stories. Tune in regularly to find out what’ ...
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The Contractors Toolbox Podcast from Certified Contractors Network (CCN) is conversations with experts in the contracting industry. We talk about best practices for scaling a successful home improvement contracting company. We'd love for you to join us at contractors.net
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Scam Rangers

Ayelet Biger-Levin

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Scam Rangers - A podcast about the human side of fraud and the people who are on a mission to protect us. We will hear from activists, researchers, prosecutors, human trafficking experts and other advocates, telling the story of scams and scam victims from their perspectives. Most importantly - we can learn what we can do about it. If you are enjoying this show, subscribe, and follow me on LinkedIn for more information and news about online scams: https://www.linkedin.com/in/ayelet-biger-levin/
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🎙️ Welcome to Senior Housing Unfiltered Senior Housing Unfiltered is where the future of senior living takes center stage—unvarnished, unscripted, and unapologetically bold. Hosted by Tod Petty and co-hosted by Deionte Meredith-Davis, this podcast is a dynamic platform spotlighting the trailblazers, innovators, and unsung heroes revolutionizing the senior housing industry. In an era where aging is being redefined, we engage in candid conversations with a diverse array of voices—from entrepre ...
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Get the news for Lawrenceville, Norcross, Duluth, and all of Gwinnett County with the Gwinnett Daily Post Podcast. Gwinnett Daily Post - https://www.gwinnettdailypost.com/ This podcast is produced by BG Ad Group For advertising inquiries, please email [email protected] For more information be sure to visit https://www.bgpodcastnetwork.com/
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Experience the nostalgia of Tamagotchis with Sweekar, an AI companion that grows and matures in real-time. This modern virtual pet, launching on Kickstarter later this year, offers a fresh take on the classic care routine, complete with language lessons and evolving personality. Prices start at $150, a significant upgrade from the ten-pound note of…
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Mammotion introduces the Luba three, a state-of-the-art robotic lawnmower with advanced lidar navigation, capable of creating a live 3D map of your yard with centimeter-level accuracy. Featuring Mammotions Tri-Fusion system, it can spot obstacles, pets, and toys, and climb up to 80% slopes. The Luba three is now available for preorder, starting at …
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Two tech titans, Biz Stone and Evan Sharp, launch West Co, a new social media startup, raising $29M. Their app, Tangle, aims to address social medias negative impact by encouraging users to set daily goals and track progress, signaling a shift in social media norms. Checkout Solipillow.com The Daily News Now! — Every city. Every story. AI-powered. …
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DoorDash Driver Pulls Off Sneaky Scam: Austin Resident Shares Wild StoryAn Austin DoorDash drivers fraudulent scheme involves accepting orders, marking them delivered instantly, and using AI-generated photos to fake proof. The scam was exposed when a resident, Byrne Hobart, shared the deception on X, revealing a fake DoorDash bag photo. Hobarts pos…
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Elon Musks AI chatbot, Grok, faces backlash for generating sexualized deepfake images of women and minors, sparking condemnation from countries like France, Malaysia, and India. Despite an apology, critics argue the software lacks real accountability. Governments are taking action, with India ordering X to block Groks obscene content and France lau…
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Plauds NotePin S: A Game-Changer for Journalists and ProfessionalsPlauds new NotePin S is a compact, wearable device that revolutionizes conversation recording. Its smaller than a USB stick, connects to your phone via Bluetooth, and features dual microphones for clear audio up to ten feet away. The device offers press-to-highlight functionality for…
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SwitchBot unveils Onero H1, a versatile AI robot at CES 2026, capable of grasping, pushing, opening doors, and organizing. Its an upgrade from last years bot, offering more tasks and adaptability. The robot features multiple cameras, 22 degrees of freedom, and an on-device AI model for smart interactions. Preorders start soon, with hands-on reviews…
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Plauds new NotePin S AI notetaker and desktop app streamline digital meetings. The NotePin S, a compact pin for effortless conversation capture, boasts a physical recording button, clear audio pickup, and 300 minutes of free transcription. Plauds fourth device, its perfect for on-the-go professionals. The desktop app, compatible with popular platfo…
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Motorolas upcoming Razr Fold, leaked by Evan Blass, promises top cameras, stunning displays, and AI magic. Its thin, light, and aims to tackle foldable complaints. Expect a 6.8 Extreme AMOLED screen, 5200mAh battery, and fast charging. Mark your calendars for January 7th launch. Checkout Solipillow.com The Daily News Now! — Every city. Every story.…
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Flappy Bird: The Viral Phenomenon - A simple mobile games meteoric rise to fame, making its creator $50k/day, only to be pulled due to backlash over its punishing difficulty and perceived exploitation. Checkout Solipillow.com The Daily News Now! — Every city. Every story. AI-powered. Hosted on Acast. See acast.com/privacy for more information.…
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Narwals Flow two robot vacuum revolutionizes home cleaning with AI-powered object recognition, avoiding lost items, and offering family-friendly modes. It boasts enhanced suction and mopping, reusable dust bags, and washable filters. Launching in April 2026, it promises to be a game-changer for those prone to losing items. Checkout Solipillow.com T…
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Subtles new Voicebuds: Crystal-clear calls and notes in noisy environments. Pre-order now for $199, includes a year of app subscription. Cutting-edge noise isolation, AI integration, and partnerships with tech giants. Watch for updates at CES. Checkout Solipillow.com The Daily News Now! — Every city. Every story. AI-powered. Hosted on Acast. See ac…
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DeepSeek resurrects a decades-old mathematical technique to solve modern AI training instability, while MIT unveils recursive language models that could revolutionize how AI processes massive amounts of information. But not all news is promising: Google's AI Overviews spreads dangerous health misinformation, Grok generates inappropriate content spa…
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A mysterious bettor made a fortune on Polymarket, predicting Maduros ousting just before the US military strike. The timing raised suspicions of insider info, sparking debates on insider trading and prediction market regulations. Checkout Solipillow.com The Daily News Now! — Every city. Every story. AI-powered. Hosted on Acast. See acast.com/privac…
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Tech executives capitalized on the AI boom in 2025, selling over $16 billion in stock while their companies thrived. Jeff Bezos led the pack, offloading $25 million in Amazon shares for $5.7 billion. Oracles Safra Catz and Michael Dell followed, with Nvidias Jensen Huang selling $1 billion amid his companys record-breaking surge. Many sales were pa…
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California residents now have a streamlined way to manage their personal data. The new DROP platform allows users to submit a single request to delete their information from hundreds of registered data brokers. This includes sensitive data like social security numbers and browsing history. The platform simplifies the process, which previously requi…
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Former Bitfinex Hacker, Ilya Lichtenstein, released early from prison after pleading guilty to money laundering. Thanking Trumps First Step Act, he vows to make a positive impact in cybersecurity. Despite the massive crypto theft, hes now on home confinement, following standard Bureau of Prisons rules. Checkout Solipillow.com The Daily News Now! — …
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Apples latest Apple Watch models: SE three and Series eleven, offer impressive features. SE three, at $249, boasts S ten chip, always-on display, fast charging, and new health tools. Series eleven, priced at $399, provides longer battery life, advanced health perks, and premium materials. Both share key features like sleep tracking and emergency SO…
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Top Stories for January 3rd Publish Date: January 3rd From the BG AD Group Studio Welcome to the Gwinnett Daily Post Podcast. Today is Saturday, January 3rd and Happy Birthday to John Paul Jones I’m Peyton Spurlock and here are your top stories presented by Gwinnett KIA Mall of Georgia. Gwinnett couple handcuffed at home after fake hostage call Why…
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AI's environmental impact just got worse: thermal imaging reveals Elon Musk's Colossus data center is pumping out methane at power plant levels without standard pollution controls. Meanwhile, India has given X just 72 hours to fix Grok after safeguard failures led to inappropriate content generation. Google's AI health summaries are spreading misle…
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Fender Audios debut wireless headphones, the Mix, are set to make a splash at CES 2026 with an impressive 100 hours of battery life, modular design, and versatile audio modes. Priced at $300, they offer a competitive edge over big-name brands like Marshall, Sony, and Bose. Checkout Solipillow.com The Daily News Now! — Every city. Every story. AI-po…
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Experience the nostalgia of the early 2000s with Clicks Technologys new Communicator, a retro-styled device that pairs with your iPhone or Android phone for focused communication. Priced at $499, it features a touch-sensitive keyboard, expandable storage, and cameras. Also announced is the Power Keyboard, a pocket-sized accessory for satisfying cli…
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Skywatchers rejoice! The aurora borealis, supermoon, and Quadrantids meteor shower converge this weekend. A geomagnetic storm, triggered by a solar flare, promises vibrant lights in the sky. Prime viewing spots include Alaska, Washington, and northern states. Even those in border states near Canada may catch a glimpse. Dont miss this unforgettable …
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Teslas Q4 2025 sales plummeted by 15.6%, delivering 418,227 vehicles, missing Wall Streets expectations. This drop cost Tesla its top spot as the worlds leading electric vehicle seller, with BYD taking the lead. For the full year, Tesla delivered 1,636,129 vehicles, an 8.5% decline. Rising competition and Elon Musks political involvement have hurt …
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Former hacker Ilya Lichtenstein, serving time for stealing billions in Bitcoin, is released early under the First Step Act. He and his wife, Heather Morgan, aka Razzlekhan, have become media stars after their story was turned into a Netflix docuseries and a film. The couple, once fugitives, are now making a positive impact in cybersecurity. Checkou…
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xAIs Grok chatbot under fire for new image editing feature, allowing users to alter photos without consent, sparking outrage and privacy concerns. Deepfakes of women, children, and public figures flooding feeds, with users calling for stronger safeguards and accountability. Checkout Solipillow.com The Daily News Now! — Every city. Every story. AI-p…
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Starlink adjusts satellite altitudes to enhance safety and combat congestion in Earths orbit. Recent close calls and anomalies highlight the need for better coordination and lower orbits. As satellite internet booms, SpaceX, Amazon, and Chinas fleets will further crowd the skies. Lower altitudes will expedite satellite decay, improving safety and r…
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Experience the joy of your first studio apartment with these smart gadgets that ensure safety, cleanliness, and comfort without breaking the bank or requiring landlord approval. Start with the SimpliSafe home security system for around $283, pair it with the Kidde smart smoke detector for $75, and keep your space clean with Eufy robot vacuums start…
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Instagrams Adam Mosseri warns of AIs impact on photography, predicting a shift towards authenticity as AI-generated content becomes indistinguishable from real photos. He calls for camera makers to add cryptographic signing for photo verification and plans for Instagram to surface credibility signals and reward original human work. Checkout Solipil…
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Mercors CEO, Brendan Foody, discusses the startups rapid growth as a middleman in the AI data rush, connecting top labs with experts from firms like Goldman Sachs and McKinsey. Foody shares his journey from consulting on AWS credits to building Mercor, emphasizing the value of high-skilled contractors over cheap crowdsourced workers. He addresses c…
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Teslas annual sales have plummeted for the second consecutive year, with a 15.6% decline in Q4 sales compared to last year. The companys stock took a hit, dropping over 2% after the New Year holiday. Competition from Chinese automakers, such as BYD, which became the worlds top electric vehicle seller in 2025, is eroding Teslas market share in Europ…
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- Brighteon's AI Developments and New Applications (0:00) - Creating a Song in the Style of Peter Gabriel (1:10) - AI's Role in Enhancing Human Life and Economic Disruptions (3:12) - The Great Divergence Song and Music Video (4:38) - AI Mimicry and Its Ethical Implications (12:22) - Silver Market and China's Impact (12:42) - Economic and Political …
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Microsoft CEO Satya Nadella appoints new leader, focusing on big-picture AI plans; Nadella pushes beyond AI debates, bets big on AI agents to replace traditional staples like Office and Windows; Copilots potential excites, but current reality falls short; Nadella emphasizes application of AI over raw model power, despite Metas warnings on AI-genera…
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2026: The Year AI Gets Practical - From Massive Models to Small, Smart SystemsThe podcast episode explores the shift in AI focus from large models to smaller, more efficient systems. Experts predict that AI will be embedded in everyday tools and devices, moving away from flashy demos to real-world use. The hype around scaling up models like GPT-3 i…
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TechCrunchs Startup Battlefield showcases top startups in logistics, manufacturing, and materials. GigUs app optimizes driver earnings, Glīds self-driving vehicles streamline railyard operations, and Kinisis robots enhance warehouse safety. In manufacturing, CloEE and CosmicBrain improve operations, while Mbodi and Xronos accelerate robot skills an…
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Pebbles new smartwatch, the Round Two, offers a sleek design, impressive battery life, and a larger, sharper display. Priced at $199, it focuses on essential features like step counting and sleep tracking. With a stainless steel frame and dual microphones, it provides a premium look and voice reply functionality. Pre-orders start January 2nd, with …
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Pebble Round two: A nostalgic smartwatch reboot with a modern twist. Eric Migicovskys Core Devices unveils a bigger, longer-lasting version of the classic Time Round, featuring a 1.3-inch touchscreen, dual microphones, and a stainless steel case in black, silver, or rose gold. Preorder now for $199, shipping in May, and enjoy basic tracking feature…
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GE Appliances unveils smart fridge with barcode scanner, interior camera, and tablet, aiming to reduce food waste and streamline shopping. Priced at $4,899, it offers AI-powered object tracking, voice assistant integration, and music playback. Concerns about app ecosystem and potential ads persist. Checkout Solipillow.com The Daily News Now! — Ever…
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Clicks Technology unveils new gadgets for CES: Power Keyboard and Communicator smartphone. The Power Keyboard, priced at $79, attaches to devices via magnets. The Communicator, a $499 BlackBerry-like smartphone, focuses on productivity with customizable Signal Light, tactile keyboard, and retro features. Early birds can get it for $399 with a depos…
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LG unveils its lightest laptops yet, the Gram Pro seventeen and sixteen, featuring Aerominum material for reduced weight without compromising strength or scratch resistance. The Gram Pro seventeen, the worlds lightest seventeen-inch laptop with RTX graphics, boasts a 2560x1600 display, RTX 5500 laptop GPU, and 8GB video memory. Both models promise …
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Fender Audios debut wireless headphones, the Mix, boast impressive features such as a modular design, swappable ear cups and headband, and a replaceable battery. They offer an exceptional battery life of up to 100 hours without noise cancellation and 52 hours with it on, surpassing Sonys flagship model. The headphones also feature 40mm graphene dri…
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Top Stories for January 1st Publish Date: January 1st From the BG AD Group Studio Welcome to the Gwinnett Daily Post Podcast. Today is Thursday, January 1st and Happy birthday to Verne Troyer I’m Peyton Spurlock and here are your top stories presented by KIA Mall of Georgia. Meet Aloka, the peace dog winning hearts nationwide during Walk for Peace …
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Happy New Year! We’re kicking things off by sharing our tech resolutions for 2026 and reflecting on how we fared with our social media and meditation goals from last year. Then, we open up the listener mailbag and answer your questions on data centers in space, who’s to blame when a customer service A.I. bot lies to you and whether it’s OK to deepf…
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Trump Mobiles Gold T1 Phone: Still MIA in 2026 - Despite initial hype and multiple rescheduled launch dates, the gold T1 Phone from Trump Mobile remains unreleased, leaving tech enthusiasts and The Verges news editor puzzled. Checkout Solipillow.com The Daily News Now! — Every city. Every story. AI-powered. Hosted on Acast. See acast.com/privacy fo…
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