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Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing and Ai auto QA startup OttoQa, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!
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Ansafone Contact Centers

Ansafone Contact Centers

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Established for 50 years, Ansafone Contact Centers offers world-class customer experience and brand care for its clients and business partners who are in need of call center services such as inbound calls, outbound calls, live 24/7 customer support, secured HIPAA -compliant text messaging, live chat, and more. Our podcast series is a media form to show and educate others in the industry or businesses interested in partnering with us on the real-case scenarios, ins and outs of the call center ...
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The Joint Readiness Training Center is the premier crucible training experience. We prepare units to fight and win in the most complex environments against world-class opposing forces. We are America’s leadership laboratory. This podcast isn’t an academic review of historical vignettes or political-science analysis of current events. This is a podcast about warfighting and the skillsets necessary for America’s Army to fight and win on the modern battlefield.
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You can find the region's most in-depth look at New York State politics and government each week on The Legislative Gazette. Hosted by David Guistina, the program features regular commentary by syndicated columnist and political scientist Dr. Alan Chartock. On each program, the award-winning WAMC News Team combines forces to bring you a wrap-up of the week's political news, the goings on in and around the legislature, and the stories that will keep you well-informed and in the know.
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Messiah Podcast

First Fruits of Zion

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Welcome to Messiah Podcast—where Jesus is Jewish, and that changes everything. Dive into the heart of Messianic faith as we engage with top scholars, pastors, Messianic rabbis, musicians, and thought leaders shaping the conversation on Messianic Judaism and the Jewish roots of Christianity. Produced by First Fruits of Zion (FFOZ), our mission is to deliver enriching Messianic education and reconnect disciples with God’s prophetic promises to Israel. Whether you’re exploring the Messianic Jew ...
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🎙️ Welcome to Senior Housing Unfiltered Senior Housing Unfiltered is where the future of senior living takes center stage—unvarnished, unscripted, and unapologetically bold. Hosted by Tod Petty and co-hosted by Deionte Meredith-Davis, this podcast is a dynamic platform spotlighting the trailblazers, innovators, and unsung heroes revolutionizing the senior housing industry. In an era where aging is being redefined, we engage in candid conversations with a diverse array of voices—from entrepre ...
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The NAACP is calling on local officials to halt operations at Colossus, the “supercomputer” facility operated by Elon Musk’s xAI in South Memphis. As reported in NBC News, leaders from the civil rights group sent a letter Thursday to the Shelby County Health Department and Memphis Light Gas and Water criticizing the organizations’ “lackadaisical ap…
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When Monik Pamecha co-founded AI voice startup Toma in early 2024, he hadn’t anticipated spending the summer months sweating in Bible Belt car dealerships. He and co-founder Anthony Krivonos were still focused on banking and healthcare customers when the dealers came knocking. Learn more about your ad choices. Visit podcastchoices.com/adchoices…
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Windsurf, the popular vibe coding startup that’s reportedly being acquired by OpenAI, said Anthropic significantly reduced its first-party access to the highly popular AI models Claude 3.7 Sonnet and Claude 3.5 Sonnet. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy TechCrunch
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If you’ve ever been locked out of your work computer, you know the urgent need to reach IT support. Unfortunately, helpdesk staff are often busy assisting others, which can mean a significant delay before you regain access. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy TechCrunch
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Speedata, a Tel Aviv-based startup developing an analytics processing unit (APU) designed to accelerate big data analytic and AI workloads, has raised a $44M Series B funding round, bringing its total capital raised to $114M. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy TechCrunch
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Messianic Jewish musicians utilize their craft to express their faith in Yeshua in distinctly Jewish ways. Shai Sol is one such musician who brings a distinctive Israeli sound to the Messianic Jewish music world. Her musical journey began early, sparked by a childhood introduction to the darbukha. This path eventually led her to compete on the Isra…
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It’s no surprise that many big, left-leaning social media accounts have recently joined Bluesky — but a new analysis from the Pew Research Center attempts to quantify that shift. This comes as an update to Pew’s news influencer report released in November 2024, which did not include Bluesky in its numbers. Learn more about your ad choices. Visit po…
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Misfits Market, the online platform that delivers imperfect groceries to help minimize waste, announced the acquisition of household restocking service The Rounds on Friday. As a result of the deal, Misfits Market plans to take on over 250 items from The Rounds’ inventory. Learn more about your ad choices. Visit podcastchoices.com/adchoices…
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Just ahead of its Worldwide Developers Conference next month, Apple on Thursday announced new figures related to the U.S. App Store’s financial success. The company says its U.S. App Store ecosystem has generated $406 billion in developer billings and sales Learn more about your ad choices. Visit podcastchoices.com/adchoices…
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All Thibault Launay and his wife Simi wanted nearly five years ago was to build a dream home in Portugal, where they both now live. But what they encountered instead was a broken system. “Fourteen months of delays, 20% budget overruns, and endless stress managing over 10 subcontractors,” Thibault recalled. Learn more about your ad choices. Visit po…
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Send us a text Everyone’s rushing to add Auto QA. But most are thinking too small. In this episode, I break down what most platforms get wrong, why scoring calls is just the beginning, and what to look for if you actually want impact, not just another dashboard. Before you build your own or sign a contract, listen to this. It’ll change how you see …
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Salesforce has acquired cloud data management firm Informatica in an $8 billion equity deal, marking a major move in its push to strengthen its AI and data infrastructure capabilities. The announcement, made Tuesday, comes about a year after early rumors of the acquisition sent both companies’ stock prices sliding. Learn more about your ad choices.…
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A third-party research institute that Anthropic partnered with to test one of its new flagship AI models, Claude Opus 4, recommended against deploying an early version of the model due to its tendency to “scheme” and deceive. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy TechCrunch
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Hinge Health, a digital physical therapist company, closed its first day of trading on the New York Stock Exchange on Thursday at $37.56, up about 17% over the $32 IPO price it set the previous day. That’s a good first-day result. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy TechCrunch
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There is a new accounting software in town, coming in with a fresh $17.2 million raise and a desire to shake things up. The company, Field, hopes to automate the grunt work. “The tax industry is facing a genuine crisis,” Leroy Kerry, Field’s co-founder CEO, told TechCrunch. Learn more about your ad choices. Visit podcastchoices.com/adchoices…
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Brex has once again made the surprising, but perhaps realistic, decision to partner with another one-time competitor. This time Zip, the CEOs of both companies told TechCrunch exclusively. In April 2022, fintech Brex announced it was making “a big push” into both the enterprise and software. Learn more about your ad choices. Visit podcastchoices.co…
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Cairo-based Sylndr has raised $15.7 million as it expands beyond online used car sales into auto financing, servicing, and tools for dealers. The round was led by Development Partners International’s Nclude Fund and included follow-on investments from Algebra Ventures and Nclude. Learn more about your ad choices. Visit podcastchoices.com/adchoices…
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