Search a title or topic

Over 20 million podcasts, powered by 

Player FM logo

Call Center Operations Podcasts

show episodes
 
Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing and Ai auto QA startup OttoQa, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!
  continue reading
 
Artwork

1
Ansafone Contact Centers

Ansafone Contact Centers

icon
Unsubscribe
icon
icon
Unsubscribe
icon
Monthly
 
Established for 50 years, Ansafone Contact Centers offers world-class customer experience and brand care for its clients and business partners who are in need of call center services such as inbound calls, outbound calls, live 24/7 customer support, secured HIPAA -compliant text messaging, live chat, and more. Our podcast series is a media form to show and educate others in the industry or businesses interested in partnering with us on the real-case scenarios, ins and outs of the call center ...
  continue reading
 
The Joint Readiness Training Center is the premier crucible training experience. We prepare units to fight and win in the most complex environments against world-class opposing forces. We are America’s leadership laboratory. This podcast isn’t an academic review of historical vignettes or political-science analysis of current events. This is a podcast about warfighting and the skillsets necessary for America’s Army to fight and win on the modern battlefield.
  continue reading
 
Artwork

1
Threat Vector by Palo Alto Networks

Palo Alto Networks and N2K Networks

icon
Unsubscribe
icon
icon
Unsubscribe
icon
Weekly
 
Threat Vector, Palo Alto Networks podcast, is your premier destination for security thought leadership. Join us as we explore pressing cybersecurity threats, robust protection strategies, and the latest industry trends. The podcast features in-depth discussions with industry leaders, Palo Alto Networks experts, and customers, providing crucial insights for security decision-makers. Whether you're looking to stay ahead of the curve with innovative solutions or understand the evolving cybersec ...
  continue reading
 
Artwork
 
If you eat, sleep, and breathe true crime, TRUE CRIME TONIGHT is serving up your nightly fix. Five nights a week, KT STUDIOS & iHEART RADIO invite listeners to pull up a seat for an unfiltered look at the biggest cases making headlines, celebrity scandals, and the trials everyone is watching. With a mix of expert analysis, hot takes, and listener call-ins, TRUE CRIME TONIGHT goes beyond the headlines to uncover the twists, turns, and unanswered questions that keep us all obsessed—because, at ...
  continue reading
 
Artwork

1
CX In The Wild

Dennis Wakabayashi

icon
Unsubscribe
icon
icon
Unsubscribe
icon
Weekly
 
"Welcome to 'CX in The Wild,' where exploration meets innovation in the world of Customer Experience. Hosted by Dennis Wakabayashi, The Global Voice of CX, this captivating podcast journeys to the heart of the industry, often on location, to converse with the leaders and visionaries who are shaping the future of CX across various sectors worldwide. Join Dennis as he uncovers the strategies, insights, and passions that drive these trailblazers, diving deep into their experiences, successes, a ...
  continue reading
 
🎙️ Welcome to Senior Housing Unfiltered Senior Housing Unfiltered is where the future of senior living takes center stage—unvarnished, unscripted, and unapologetically bold. Hosted by Tod Petty and co-hosted by Deionte Meredith-Davis, this podcast is a dynamic platform spotlighting the trailblazers, innovators, and unsung heroes revolutionizing the senior housing industry. In an era where aging is being redefined, we engage in candid conversations with a diverse array of voices—from entrepre ...
  continue reading
 
Welcome to World News Daily, brought to you by Brief! Our AI selects the latest stories and top headlines and then delivers them to you each day in less than ten minutes (for more details, visit www.brief.news/how-it-works). Tune in to get your daily world news, global updates, the latest developments about Israel war, Ukraine war, the Red Sea tensions involving Yemen's Houthis, and more. Don't miss out on the most important news stories impacting our world today. Want to get these updates b ...
  continue reading
 
Loading …
show series
 
In this episode of Global Economic Press, Alex Brady delves into the transformative world of digital marketing and search engine optimization, focusing on the latest advancements in artificial intelligence. The discussion centers around ProStar SEO's groundbreaking Large Language Model SEO services, which are set to revolutionize digital marketing …
  continue reading
 
In this episode of Global Economic Press, Alex Brady delves into the latest advancements from MAJC, a digital community and software company that is significantly impacting the hospitality industry. The discussion centers around MAJC's expansion of its platform to offer dedicated content areas specifically designed to support restaurant owners, ope…
  continue reading
 
In this episode of Global Economic Press, Alex Brady discusses the renewed strategic collaboration agreement between Avahi and Amazon Web Services, marking a significant development in artificial intelligence and cloud computing. Avahi, a Premier-tier partner of Amazon Web Services, has extended its partnership for another three years, focusing on …
  continue reading
 
In this episode of Global Economic Press, Alex Brady discusses a significant development in the U.S. precious metals market with the launch of Goldiew's new community-powered platform. Goldiew, a technology company based in the United States, aims to enhance transparency in this traditionally opaque industry. The platform offers verified business l…
  continue reading
 
In this episode of Global Economic Press, Alex Brady discusses an innovative initiative by Conscious Web Presence aimed at making website building more accessible for entrepreneurs and creatives. The episode highlights a new class titled "Start Your Business or Blog Website with Ease," which is set to take place on October 7, 2025, at the Colonial …
  continue reading
 
In this episode of Global Economic Press, Alex Brady discusses the expansion of legal services by Bull Attorneys, a prominent personal injury law firm based in Wichita, Kansas. Led by renowned car accident injury lawyer Brad Pistotnik, the firm is now extending its reach to assist victims of rear-end collisions in Salina and Newton, Kansas. This ex…
  continue reading
 
In this episode of Global Economic Press, Alex Brady discusses the rising legal complexities surrounding personal injury claims in Arizona, focusing on commercial truck accidents and food delivery services. As urban areas like Chandler, Mesa, and Glendale experience increased traffic congestion and delivery activity, the legal landscape is evolving…
  continue reading
 
In this episode of Global Economic Press, Alex Brady delves into the innovative FONE Report released by Call Center Coach, which challenges the traditional methods of leadership training in contact centers. The report highlights the issues of Execution Drift and Supervisor Drift, which are identified as baseline human conditions that undermine cons…
  continue reading
 
In this episode of Global Economic Press, Alex Brady delves into the critical strategies for email marketing success during the holiday season, with a focus on Black Friday. The discussion centers around insights from InboxAlly, a leader in email deliverability solutions, emphasizing the importance of early preparation. As businesses aim to maximiz…
  continue reading
 
(0:10): German Vice Chancellor Visits Kyiv: Calls for Ceasefire, Security Guarantees Amid Ukraine's Peace Plea (2:05): Virginia Giuffre's Posthumous Memoir 'Nobody’s Girl' to Illuminate Epstein Network's Dark Secrets (4:14): Ukraine and Lithuania Partner to Boost Defense with Long-Range Drone Production and Investment (6:44): U.S. Military Base Wor…
  continue reading
 
Unpacking the Menendez Brothers’ parole hearings with Robert Rand, an award-winning journalist with insider access. Plus, exploring the idea of parricide more broadly in the context of alleged teenage killer Sarah Grace Patrick. Also, headlines on Ghislaine Maxwell, Austin Drummond, and Travis Decker—and someone close to Bryan Kohberger speaks out …
  continue reading
 
In this episode of Global Economic Press, Alex Brady discusses a heartwarming initiative by The Acoustic Shoppe, a leading retailer of acoustic instruments. The company successfully exceeded its fundraising goals for Guitars for Vets, a nonprofit organization dedicated to helping veterans heal through music. The campaign, which ran from Memorial Da…
  continue reading
 
In this episode of Global Economic Press, Alex Brady delves into the entrepreneurial journey of Michael Harrison, a seasoned entrepreneur who has recently launched Trash Pandas Utah, a dumpster rental service in Salt Lake County. The podcast highlights how Harrison's new venture is not just about waste management but also about embedding community …
  continue reading
 
In this episode of Global Economic Press, Alex Brady delves into the luxury interior design industry with a spotlight on a significant development in Palm Beach Gardens. Design Inc., a prominent name in high-end interior design, has launched a 24/7 luxury interior design studio, aiming to enhance the personalized client experience. The studio, led …
  continue reading
 
In this episode of Global Economic Press, Alex Brady discusses the launch of a groundbreaking audiobook by Tony J. Selimi, titled "Climb Greater Heights." As artificial intelligence continues to disrupt industries and economic uncertainty looms, Selimi's latest work promises to equip entrepreneurs, leaders, and visionaries with the tools they need …
  continue reading
 
In this episode of Global Economic Press, Alex Brady discusses the strategic expansion of Kapriz Hardwood Floors, a prominent name in the flooring industry, as they introduce a new line of pre-manufactured kitchen cabinets. This move is designed to complement their existing range of premium hardwood and tile flooring, positioning Kapriz as a compre…
  continue reading
 
France Summons U.S. Ambassador Kushner Amid Rising Tensions Over Antisemitism, Middle East Policy China's Renewable Surge: Over 500 GW of Wind and Solar by 2025 Amid Coal Challenges US Secretly Blocks Ukraine's Long-Range Missile Use to Avoid Russia Escalation US's Unilateral Foreign Policy Fuels Global Instability and Erodes Multilateral Trust Ecu…
  continue reading
 
In this episode of Global Economic Press, Alex Brady delves into the intersection of music and economics by spotlighting the latest release from Los Lobos Records. The independent label has announced the upcoming release of "Into the Void," a new single by the Chilean hard rock band Consequence of Energy, set to debut on August 22, 2025. The single…
  continue reading
 
In this episode of Global Economic Press, Alex Brady explores a topic that, while not directly tied to economics, has significant implications for personal well-being and productivity, which can ultimately impact economic participation. The focus is on the release of a new book by Drew Boa, founder and Chief Executive Officer of Husband Material Mi…
  continue reading
 
Robin Brooks is a senior fellow at the Brookings Institution. Robin returns to the show to discuss his previous appearance in March of 2020, life at a think tank, the changing or not-so-much status of the dollar, Trump’s trade war, the current landscape of geoeconomics and much more. Check out the transcript for this week’s episode, now with links.…
  continue reading
 
Send us a text Filipe Ramos, CEO of Science4you, brings a powerful perspective on how play can drive the skills needed for tomorrow’s world. His approach combines STEM learning, creativity, and family connection to create products that go beyond entertainment, shaping problem solvers who will thrive in the decades ahead. The discussion explores how…
  continue reading
 
Forensics expert and Body Bags host Joseph Scott Morgan joins to break down newly unsealed information about the Idaho student murders—including body cam footage, a controversial DNA test, and a retracing of Bryan Kohberger’s steps through the victims’ house. Plus, what the recent mysterious Montauk yacht death could mean for prosecuting drug deale…
  continue reading
 
(0:10): Shatta Wale's Tax Investigation Sparks International Attention and Protests in Ghana (2:06): Supreme Court Greenlights $783M NIH Funding Cuts, Stirs Controversy Over Diversity Research Impact (4:31): WHO-WMO Urgent Alert: Extreme Heat Threatens 2.4 Billion Workers, Calls for Global Safety Measures (6:46): Uganda to Accept Non-Criminal U.S. …
  continue reading
 
In this episode of Global Economic Press, Alex Brady discusses a significant innovation in the healthcare sector introduced by Simple Consult, LLC. This Delaware-based digital healthcare provider has launched a new platform offering $29 insurance-free online medical consultations. The initiative aims to revolutionize access to healthcare by elimina…
  continue reading
 
Journalist and Menendez brothers expert Robert Rand joins to give an inside look at Erik Menendez’s 8/21 parole hearing. Also: the case of Kylee Monteiro and Bryan Kohberger’s latest prison complaints, including recently released body cam footage. Tune in for all the details. See omnystudio.com/listener for privacy information.…
  continue reading
 
In this episode of Global Economic Press, Alex Brady delves into the intersection of digital marketing and artificial intelligence with a focus on White Peak Marketing's latest innovation, MaximizeOS. This new service is crafted to help businesses excel in the rapidly changing AI era by optimizing customer interactions and maximizing returns on inv…
  continue reading
 
(0:10): Kneecap's Mo Chara Faces Court for Hezbollah Flag; Case Highlights Free Speech Tensions in UK (2:21): Trump Demands Fed Governor Lisa Cook's Resignation Amid Fraud Allegations and Rate Policy Dispute (4:14): Antarctic Ice Loss Threatens Irreversible Climate Change, Urgent Global Action Needed (5:58): UK Inflation Hits 3.8% in July, Driven b…
  continue reading
 
Loading …
Copyright 2025 | Privacy Policy | Terms of Service | | Copyright
Listen to this show while you explore
Play