Best Call Center Operations Podcasts (2025)

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$4.4 M Diabetes Patch Brand: Hidden Gem or Hidden Trap? 46:35

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3h ago46:35

46:35

In this episode of Acquisitions Anonymous, the hosts dig into a $4.4 M e‑commerce business in the diabetes sensor accessory space and debate whether its 41% net margin, Australian base, and licensing opportunity make it a smart buy—or a risky startup in disguise. Business Listing – https://websiteproperties.com/websites/13755-sticking-with-success-…

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Andrew Windsor summoned by US Congress over Epstein case 5:00

43m ago5:00

5:00

United Kingdom correspondent Lucy Thomson spoke to Lisa Owen about Andrew Mountbatten Windsor being summoned by US Congress over the Jeffrey Epstein case, as well as the manhunt continuing for one of the two prisoners accidentally released from Wandsworth Prison over a week ago.

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Evening business for 7 November 2025 5:47

1d ago5:47

5:47

News from the business sector, including a market report.

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Auckland FC and Wellington Phoenix to face off for first time this season 4:26

1h ago4:26

4:26

The second season of the New Zealand derby in the A-League kicks off tomorrow night in Wellington. Auckland FC and the Wellington Phoenix will again play three times this season - with the Phoenix still chasing their first victory against the northern neighbours. Sports reporter Felicity Reid spoke to Lisa Owen.…

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New Cancer Center lifechanging for Taranaki patients 3:52

14h ago3:52

3:52

The opening of a $56 million Taranaki Cancer Centre in New Plymouth is being described as life changing for people living with the disease in the region, and for the professionals who care for them. About 300 patients a year have had to make the three-hour trek to Palmerston North for radiation treatment - lasting sometimes just minutes - but now 8…

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Efforts underway to save lions from being euthanised 5:57

1h ago5:57

5:57

Efforts are underway to save the last five big cats from a Whangarei Wildlife park. The lions are effectively on death row after the Kamo Wildlife Sanctuary closed its gates to the public last weekend and is up for sale. Two were euthanised on Wednesday. Animal rescue HUHA is now involved and its founder Carolyn Press-McKenzie spoke to Lisa Owen.…

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Six men killed in incidents involving faulty parking brakes 6:01

1h ago6:01

6:01

Alan Nichol, Brian Edwards, Mark Lee, Phillip Loving, Graeme Rabbits and Allan Ranapia. These six men have died in incidents involving cardan shaft parking brakes since 2010. A coroner investigating Graeme Rabbits' death has declared the brakes inherently unsafe. It's an assessment the N-Z Transport Agency doesn't agree with. But key transport indu…

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Criminal investigation into fraudulent breath tests needed - defence lawyer 8:16

38m ago8:16

8:16

There should be a criminal investigation into police officers fraudulently recording alcohol breath tests that didn't happen, according to the Defence Lawyers Association. About a 120 officers are the subject of employment investigations relating to about 30,000 alcohol breath tests in total. None of the officers have been stood down. Co-chair of T…

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Film rebate expanding to smaller productions 3:33

41m ago3:33

3:33

The government is no longer soley focued on attracting Blockbuster films like the Lord of the Rings and Avatar to these shores, it's now hoping to give the industry a boost by offering incentives to smaller productions, too. Finance Minister Nicola Willis announced today it's expanding eligibility for the International Screen Production Rebate sche…

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One killed after car collides with bus full of school children 2:17

1h ago2:17

2:17

A person who witnessed a fatal bus crash in Rotorua last night says the car involved appeared to cross the centre line. A passenger in the car was killed and the driver and another passenger were critically injured after it collided with a bus full of school children.

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Woman spends six weeks in hospital after overseas operation 4:08

1h ago4:08

4:08

Another horror story has emerged of an overseas weight-loss operation gone wrong. Manawatu woman Helen Watson's spent six weeks in hospital since returning from Turkey, unable to eat, drink or walk. She's endured a further six operations and more could be on the cards. Jimmy Ellingham reports.

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Kiwis and Kiwi Ferns to play in Pacific Champ finals 3:32

1h ago3:32

3:32

The Kiwis and Kiwi Ferns will play in their respective finals of the Pacific Championships in Sydney on Sunday. A year ago the Kiwis were on the verge of being relegated from the top competition and having avoided demotion they could now win it all. For the Kiwi Ferns it's another year trying to get one over the Australians to lift the silverware. …

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Why are high end brands for sale on discount sites? 4:11

1h ago4:11

4:11

Some shoppers have been surprised in recent weeks to find items from the women's fashion label Augustine for sale at discount website The Outlet at a fraction of their normal price. So what's going on, and what does it mean for shoppers - and the brand itself? Money correspondent Susan Edmunds spoke to Lisa Owen.…

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Deadly typhoon makes its way to Vietnam 6:52

1h ago6:52

6:52

Asia correspondent Katie Silver spoke to Lisa Owen about a deadly typhoon which killed more than 100 people in the Philippines that has now made its way to Vietnam, as well as a search continuing for several climbers killed in an avalanche in the Himalayas.

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How much is your flatmate's love life costing you? 4:15

43m ago4:15

4:15

It can be an awkward situation, when a flatmate's partner, who was only staying a night or two, suddenly becomes a regular fixture, without paying rent. It has prompted an economist to create a tool to help people figure out just how much their flatmate's love life is costing them. Krystal Gibbens reports.…

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The Rink On 87th Has Been A Haven For 50 Years 21:45

2d ago21:45

21:45

The Rink, 1122 E. 87th St., has been a haven for South Side skaters for 50 years. As one skater says as he rolls by, “Everybody’s welcome. No one is invited.” This year, owners and married couple Curtis and Ramona Pouncy hosted a glow-in-the-dark mural contest in honor of The Rink’s 50th anniversary. Artists were asked to create an image that captu…

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Prestigous Michelin Guide sets its sights on local eateries 3:39

9h ago3:39

3:39

Some restaurateurs are starry-eyed at the prospect of the prestigious Michelin Guide setting its sights on eateries across the country. For the first time in 125 years the Michelin guide will include restaurants from Auckland, Wellington, Christchurch and Queenstown in an inaugural New Zealand edition to be released next year. But not everyone in t…

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Teen boys feeling pressure to conform to toxic masculinity 6:20

9h ago6:20

6:20

Australia correspondent Nick Grimm spoke to Lisa Owen about a major survey of young people finding that many teenage boys feel pressure to conform to toxic notions of masculinity.

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Evening business for 6 November 2025 2:40

9h ago2:40

2:40

News from the business sector, including a market report.

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Uneasy truce between Netball NZ and Taurua already strained 3:35

9h ago3:35

3:35

The uneasy truce between Netball New Zealand and Dame Noeline Taurua already appears under strain. RNZ understands the board of the national body have "started a process" to talk to Taurua about comments made during a media blitz earlier this week. Sports correspondent Dana Johannsen spoke to Lisa Owen.…

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Health officials expect more measles cases 6:38

9h ago6:38

6:38

There are no new cases of measles today, but 16 cases are showing symptoms of the highly contagious disease, and health officials say there will be more cases. Health Minister Simeon Brown spoke to Lisa Owen.

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70,000 vehicles fitted with unsafe breaks, caused six deaths 15:38

9h ago15:38

15:38

Tens of thousands of trucks in New Zealand are fitted with unsafe brakes that could fail at anytime. That is according to a damning coroners report into the death of an Auckland worker nearly eight years ago. Graeme Rabbits was crushed to death in 2018 when the brakes failed on a telehandler and it rolled down the slope it was parked on and pinned …

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McSkimming pleads possessing child exploitation and bestiality material 2:37

10h ago2:37

2:37

Former Deputy Police Commissioner Jevon McSkimming has pleaded guilty to possessing child sexual exploitation and bestiality material. The 52-year-old appeared in the Wellington District Court on Thursday before Judge Tim Black. National Crime Correspondent Sam Sherwood was there and spoke to Lisa Owen.…

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Lifeline calls on government for support as it faces funding shortfall 2:41

10h ago2:41

2:41

A mental health helpline is calling on the government for financial support as it plans to cut back its services. Lifeline Aotearoa says its facing a funding shortfall, which means it will have to stop running as a 24 hour, seven day a week operation. It comes a day after a depression treatment centre in Wellington says it will be forced to close. …

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Firefighters worry ageing vehicle fleet could let them down 5:17

10h ago5:17

5:17

Firefighters say they no longer have confidence in their ageing vehicle fleet, and fear they could let them down in life or death situations. They say they have learned to get by, but worry they won't be able to continue plugging the gaps. Fire and Emergency New Zealand says new trucks are on the way, and insists the current trucks are being well m…

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All Blacks gearing up for second test of end of year tour 5:32

10h ago5:32

5:32

The All Blacks are gearing up for the second test of their end of year tour. After a nervy win over Ireland last weekend in Chicago, this week they're in Edinburgh to face Scotland. The All Blacks have never lost to the Scots and look to continue that streak when they kick-off at Murrayfield this Sunday. Sports reporter Jamie Wall spoke to Lisa Owe…

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Auckland transport extending Ponsonby parking charges 5:43

10h ago5:43

5:43

Auckland Transport wants to extend parking charges in the popular Ponsonby dinning district to end the current "free for all". It is looking to extend paid street parking out to 9pm on Thursdays to Saturdays in busy streets around Ponsonby. Auckland Transport network planning group manager Andrew McGill spoke to Lisa Owen.…

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Death toll rises in Kentucky cargo plane crash 6:39

10h ago6:39

6:39

US correspondent Todd Zwillich spoke to Lisa Owen about the death toll from a cargo plane crash in Kentucky rising, as well as Supreme Court hearing on whether Donald Trump's sweeping tariffs were justified.

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Over $6 million being spent on bringing Michelin stars to New Zealand 6:43

10h ago6:43

6:43

Michelin stars could apparently guide more tourists to Aotearoa. The prestigious stars are awarded to restaurants offering quote " outstanding cooking" and the guide of the same name reviews and recommends restaurants. Tourism Minister Louise Upston has revealed $6.3 million from the tourism levy is being spent on getting Michelin into New Zealand.…

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Leading with Empathy in AI with Jennie Blumenthal 22:44

3d ago22:44

22:44

How do you lead when the rules of work are being rewritten by AI? What does leadership look like when AI automates nearly everything...but empathy, creativity, and connection still set you apart? Live from the AI-Powered Women Conference at MIT, hosts Erica Rooney and Greg Boone (AISerious™) sit down with Jennie Blumenthal, CEO & Founder of Corpora…

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England train attack accused linked to multiple other incidents 6:11

1d ago6:11

6:11

United Kingdom correspondent Lucy Thomson spoke to Lisa Owen about British Police linking the train-attack accused to multiple incidents, as well as a debate among rsidents of "Prince Andrew Road" about whether the street needs a name change.

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Wellington's Depression Recovery Centre almost certain to close 6:20

1d ago6:20

6:20

Wellington's Depression Recovery Centre is now almost certain to close after it received news this afternoon that Health NZ won't save it. ACC recently stopped funding clients to use Whakamatutu's services and the centre hoped Health NZ could cover the shortfall. But in an email this afternoon Health NZ told the centre it didn't have any discretion…

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Evening business for 5 November 2025 1:41

1d ago1:41

1:41

News from the business sector, including a market report.

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Good weather is good news for Black Caps test 2:11

1d ago2:11

2:11

The sun is shining in Auckland which is good news for the Black Caps and cricket fans who have had to endure some rain-interrupted games in the early part of the international season. In a couple of hours the Black Caps and the West Indies will start their tour with the first of five T20s. Sports reporter Felicity Reid spoke to Lisa Owen.…

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Mental health advocates welcome funding but raise concerns 9:19

1d ago9:19

9:19

Mental health advocates are welcoming a funding boost for crisis care but are concerned there's no national plan and decisions are being made based on decades old data. The government has detailed a $61.5 million dollar funding boot for mental health crisis services. It includes 40 additional frontline clinical staff for crisis asessments and treat…

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Govt confirms considerations to move homeless out of Auckland CBD 2:22

1d ago2:22

2:22

Government ministers have confirmed they are considering measures to move homeless people out of Auckland's city centre, but the details remain unclear. Representatives from Auckland City Mission, and a range of other organisations working in the sector have told RNZ they believe the government is taking an urgent, "move on" approach to homelessnes…

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Vaccination efforts ramp up as measles outbreak concerns experts 3:13

1d ago3:13

3:13

Vaccination efforts are ramping up as part of a nationwide Measles Immunisation Week campaign amid an outbreak that's got experts concerned. There are now 17 known cases of the highly-infectious disease and thousands of close contacts. Auckland and Wellington have the highest case numbers with thousands of students exposed across three high schools…

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Unemployment hits a nine year high 6:56

1d ago6:56

6:56

Unemployment has hit a near nine year high, at 5.3% in the three months ended September. That's 160,000 people out of work, the highest since early 1994. The percentage of unemployed young people between 15 and 24 years old hit 15.2%, with the total not in education or training rising to 13.8%. Chief executive at Whangarei-based tertiary education …

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New Blenheim dialysis unit to save patients hours long trip 3:42

1d ago3:42

3:42

The opening of a new dialysis unit in Blenheim will save patients with kidney failure a four-hour return trip to Nelson for treatment. The four-chair unit, called Tātari Toto, will initially open for three days a week, and could expand as demand grows. Health sector workers say it's life changing and life saving. Samantha Gee reports from Blenheim.…

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Watercare in negotiations with oyster farmers 6:47

1d ago6:47

6:47

Watercare and negotiators for oyster farmers north of Auckland have spent a second day in compensation talks after their farms were contaminated after a sewage leak, but they have yet to reach an agreement. A fault at Watercare's Warkworth plant sent sewage overflowing into the Mahurangi River last week, meaning farmers can't collect oyster for 28 …

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Heartbreak at lion park as seven big cats to be put down 3:54

1d ago3:54

3:54

There's heartbreak among former staff of a Whangarei lion park at news that the seven surviving big cats are due to be put down this week. Kamo Wildlife Sanctuary operator Janette Vallance says the park owners, Bolton Equities, made the difficult decision to euthanise the seven lions, saying there was no options left for them. The park is now close…

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Over $60m of funding announced for mental health services 3:45

1d ago3:45

3:45

More than $60 million of funding has been announced for mental health services across the country, to bolster what's been called a fragmented and inconsistent system. Mental Health Minister Matt Doocey made the announcement in Auckland today alongside experts from Australia and New Zealand at the Hauora hine-ngaro conference. He hopes it will provi…

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Venus Williams to continue tennis comeback in Auckland 3:50

1d ago3:50

3:50

US tennis legend Venus Williams will continue her comeback in Auckland. Williams returned to compete in the US Open this year, at the age of 45, after a 16-month hiatus from the game. The seven-time Grand Slam champion has signed up for the ASB Classic, for the seventh time, as part of her preparation for a potential place in the Australian Open. S…

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New York City elects youngest mayor in over a century 5:26

1d ago5:26

5:26

New York City has elected its youngest mayor in over a century. Democratic-socialist Zohran Mamdani overcame former governor Andrew Cuomo in an election that saw the city's biggest turnout since 2001. The 34-year-old's social media-heavy campaign centred around taxing millionaires, freezing rents and making bus trips free. US President Donald Trump…

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Philippines typhoon causes devastating flooding, killing dozens 4:56

1d ago4:56

4:56

Asia correspondent Katie Silver spoke to Lisa Owen about a typhoon sweeping through the Philippines, causing devastating flooding and killing dozens, as well as a father and son's trip to Laos that has ended tragically after the pair were killed by a swarm of hornets.

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Restrictions on Eden Park could cost more than $430M - report 6:16

1d ago6:16

6:16

The minister for concert regulations has stage dived right into the mosh pit floating major changes to rules around events at Auckland's Eden Park. A new report estimates restrictions on Eden Park could cost the region more than $430 million in lost revenue over a decade. It recommends upping the number of gigs allowed there to 12 large and 20 medi…

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Meet Dakota Amos, Grooming Manager - Everything You Need To Know About Grooming Your Pet 10:25

1d ago10:25

10:25

Tell Us About Pet Grooming Ever wonder why some dogs practically sprint into the grooming salon while others panic at the door? We dive into the simple truth that makes the difference: consistency. With grooming manager Dakota Amos from Abingdon Animal Medical Center, we explore how routine care turns a stressful chore into a calm wellness habit—an…

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What Would Happen If Chicago Got Nuked? 20:51

4d ago20:51

20:51

In “A House of Dynamite,” the U.S. nuclear defense apparatus is caught off-guard by a single intercontinental ballistic missile, which is fired from an unknown point of origin and is headed toward Chicago. What do experts say would happen if this played out in real life? Host - Jon Hansen Reporter - Clint Worthington Read Clint's Story Here Check o…

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$4.2M Security Business… With $773K Revenue?! 27:54

2d ago27:54

27:54

In this episode the hosts critique a $4.28 million asking price for a Signal Security Franchise business in San Antonio earning ~$773K revenue—arguing it’s overpriced, under‑differentiated and risky. Business Listing – https://www.bizbuysell.com/business-opportunity/san-antonio-tx-highly-profitable-security-business-for-sale/2350661/ Welcome to Acq…

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Australia's political consensus on how to deal with climate changes proves elusive 6:12

2d ago6:12

6:12

Australia correspondent Nick Grimm spoke to Lisa Owen about how political consensus on how to deal with climate change continues to prove elusive with the federal opposition in turmoil over whether it will go on supporting the nation's Net Zero target.