Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing and Ai auto QA startup OttoQa, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!
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Call Center Operations Podcasts
Established for 50 years, Ansafone Contact Centers offers world-class customer experience and brand care for its clients and business partners who are in need of call center services such as inbound calls, outbound calls, live 24/7 customer support, secured HIPAA -compliant text messaging, live chat, and more. Our podcast series is a media form to show and educate others in the industry or businesses interested in partnering with us on the real-case scenarios, ins and outs of the call center ...
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Hosted by David Beckworth of the Mercatus Center, Macro Musings pulls back the curtain on the important macroeconomic issues of the past, present, and future.
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The Joint Readiness Training Center is the premier crucible training experience. We prepare units to fight and win in the most complex environments against world-class opposing forces. We are America’s leadership laboratory. This podcast isn’t an academic review of historical vignettes or political-science analysis of current events. This is a podcast about warfighting and the skillsets necessary for America’s Army to fight and win on the modern battlefield.
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We keep you up to date with latest news happening in China and around the world.
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Threat Vector, Palo Alto Networks podcast, is your premier destination for security thought leadership. Join us as we explore pressing cybersecurity threats, robust protection strategies, and the latest industry trends. The podcast features in-depth discussions with industry leaders, Palo Alto Networks experts, and customers, providing crucial insights for security decision-makers. Whether you're looking to stay ahead of the curve with innovative solutions or understand the evolving cybersec ...
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Global Economic Press delivers trusted global finance and economic news, analysis, and reports, empowering leaders and investors with reliable, timely insights.
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If you eat, sleep, and breathe true crime, TRUE CRIME TONIGHT is serving up your nightly fix. Five nights a week, KT STUDIOS & iHEART RADIO invite listeners to pull up a seat for an unfiltered look at the biggest cases making headlines, celebrity scandals, and the trials everyone is watching. With a mix of expert analysis, hot takes, and listener call-ins, TRUE CRIME TONIGHT goes beyond the headlines to uncover the twists, turns, and unanswered questions that keep us all obsessed—because, at ...
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Hire YourGoodCall to get the best virtual assistant services to answer all your business calls. Our agents provide American quality telemarketing and customer support services. Contact now.!
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"Welcome to 'CX in The Wild,' where exploration meets innovation in the world of Customer Experience. Hosted by Dennis Wakabayashi, The Global Voice of CX, this captivating podcast journeys to the heart of the industry, often on location, to converse with the leaders and visionaries who are shaping the future of CX across various sectors worldwide. Join Dennis as he uncovers the strategies, insights, and passions that drive these trailblazers, diving deep into their experiences, successes, a ...
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🎙️ Welcome to Senior Housing Unfiltered Senior Housing Unfiltered is where the future of senior living takes center stage—unvarnished, unscripted, and unapologetically bold. Hosted by Tod Petty and co-hosted by Deionte Meredith-Davis, this podcast is a dynamic platform spotlighting the trailblazers, innovators, and unsung heroes revolutionizing the senior housing industry. In an era where aging is being redefined, we engage in candid conversations with a diverse array of voices—from entrepre ...
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Welcome to World News Daily, brought to you by Brief! Our AI selects the latest stories and top headlines and then delivers them to you each day in less than ten minutes (for more details, visit www.brief.news/how-it-works). Tune in to get your daily world news, global updates, the latest developments about Israel war, Ukraine war, the Red Sea tensions involving Yemen's Houthis, and more. Don't miss out on the most important news stories impacting our world today. Want to get these updates b ...
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Chinese officials say the country is ready to host this year's China International Fair for Trade in Services, which will take place in Beijing in September. Nearly 70 countries and international organizations will participate, with Australia being the guest country of honor.
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China's top legislature schedules session for September
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4:45The Standing Committee of the 14th National People's Congress, China's top legislature, will hold its 17th session in Beijing from September 8th to 12th, with lawmakers set to review draft laws, a package of amendments to existing laws and reports by the State Council.
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ProStar SEO Unveils Cutting-Edge LLM SEO Services
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5:44In this episode of Global Economic Press, Alex Brady delves into the transformative world of digital marketing and search engine optimization, focusing on the latest advancements in artificial intelligence. The discussion centers around ProStar SEO's groundbreaking Large Language Model SEO services, which are set to revolutionize digital marketing …
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MAJC Expands Its Digital Community Platform with Dedicated Concentration for Hospitality Operators
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2:31In this episode of Global Economic Press, Alex Brady delves into the latest advancements from MAJC, a digital community and software company that is significantly impacting the hospitality industry. The discussion centers around MAJC's expansion of its platform to offer dedicated content areas specifically designed to support restaurant owners, ope…
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Avahi Signs Multi-Year Strategic Collaboration Agreement with AWS
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4:58In this episode of Global Economic Press, Alex Brady discusses the renewed strategic collaboration agreement between Avahi and Amazon Web Services, marking a significant development in artificial intelligence and cloud computing. Avahi, a Premier-tier partner of Amazon Web Services, has extended its partnership for another three years, focusing on …
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Goldiew Launches Community-Powered Platform to Enhance Transparency in U.S. Precious Metals Market
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7:40In this episode of Global Economic Press, Alex Brady discusses a significant development in the U.S. precious metals market with the launch of Goldiew's new community-powered platform. Goldiew, a technology company based in the United States, aims to enhance transparency in this traditionally opaque industry. The platform offers verified business l…
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A New Class by Conscious Web Presence That Makes Website Building Less Scary October 6 2025
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1:57In this episode of Global Economic Press, Alex Brady discusses an innovative initiative by Conscious Web Presence aimed at making website building more accessible for entrepreneurs and creatives. The episode highlights a new class titled "Start Your Business or Blog Website with Ease," which is set to take place on October 7, 2025, at the Colonial …
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Wichita Kansas-Based Car Accident Injury Lawyer at Bull Attorneys Now Taking Rear-End Crash Cases in Salina and Newton KS
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5:14In this episode of Global Economic Press, Alex Brady discusses the expansion of legal services by Bull Attorneys, a prominent personal injury law firm based in Wichita, Kansas. Led by renowned car accident injury lawyer Brad Pistotnik, the firm is now extending its reach to assist victims of rear-end collisions in Salina and Newton, Kansas. This ex…
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Tempe Personal Injury Lawyer Warnock Law Focuses on Truck Accident, Wrongful Death, and Uber Eats Delivery Claims in Chandler, Mesa, and Glendale
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7:29In this episode of Global Economic Press, Alex Brady discusses the rising legal complexities surrounding personal injury claims in Arizona, focusing on commercial truck accidents and food delivery services. As urban areas like Chandler, Mesa, and Glendale experience increased traffic congestion and delivery activity, the legal landscape is evolving…
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Call Center Coach Releases FONE Report: Why Executives Are Replacing Contact Center Leadership Training
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4:55In this episode of Global Economic Press, Alex Brady delves into the innovative FONE Report released by Call Center Coach, which challenges the traditional methods of leadership training in contact centers. The report highlights the issues of Execution Drift and Supervisor Drift, which are identified as baseline human conditions that undermine cons…
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InboxAlly Advises September Preparation for Black Friday Email Success
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3:59In this episode of Global Economic Press, Alex Brady delves into the critical strategies for email marketing success during the holiday season, with a focus on Black Friday. The discussion centers around insights from InboxAlly, a leader in email deliverability solutions, emphasizing the importance of early preparation. As businesses aim to maximiz…
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U.S., South Korean presidents discuss trade, security at White House
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4:45South Korean President Lee Jae-myung has discussed expanding trade and modernizing the security alliance in his first meeting with U.S. President Donald Trump.
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China, Cambodia pledge to deepen friendship and build community with a shared future
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4:45Chinese President Xi Jinping and his wife have welcomed Cambodian King Norodom Sihamoni and the queen mother to Beijing, as the two sides pledge deeper friendship and efforts to accelerate the building of a China-Cambodia all-weather community with a shared future in the new era.
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German Vice Chancellor Visits Kyiv, Giuffre Memoir Exposes Epstein, Ukraine Lithuania Boost Defense, U S Military Worker Charged, and more...
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10:31(0:10): German Vice Chancellor Visits Kyiv: Calls for Ceasefire, Security Guarantees Amid Ukraine's Peace Plea (2:05): Virginia Giuffre's Posthumous Memoir 'Nobody’s Girl' to Illuminate Epstein Network's Dark Secrets (4:14): Ukraine and Lithuania Partner to Boost Defense with Long-Range Drone Production and Investment (6:44): U.S. Military Base Wor…
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Why Were the Menendez Brothers Denied Parole? Plus, Bryan Kohberger’s Advisor Breaks His Silence
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1:22:32Unpacking the Menendez Brothers’ parole hearings with Robert Rand, an award-winning journalist with insider access. Plus, exploring the idea of parricide more broadly in the context of alleged teenage killer Sarah Grace Patrick. Also, headlines on Ghislaine Maxwell, Austin Drummond, and Travis Decker—and someone close to Bryan Kohberger speaks out …
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Chinese President Xi Jinping has met with Vyacheslav Volodin, chair of the Russian parliament's lower house, the State Duma, in Beijing. Volodin is leading a delegation to visit China on Monday and Tuesday.
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Israeli attack on hospital in Gaza kills 20, including five journalists
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4:45An Israeli attack on the only functioning public hospital in southern Gaza has killed at least 20 Palestinians, including five journalists.
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The Acoustic Shoppe Exceeds Guitars for Vets Fundraising Goal, Donates 43 Guitars to Veterans
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3:17In this episode of Global Economic Press, Alex Brady discusses a heartwarming initiative by The Acoustic Shoppe, a leading retailer of acoustic instruments. The company successfully exceeded its fundraising goals for Guitars for Vets, a nonprofit organization dedicated to helping veterans heal through music. The campaign, which ran from Memorial Da…
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Trash Pandas Utah Launches Dumpster Rental Service Across Salt Lake County, Led by Serial Entrepreneur Michael Harrison
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4:00In this episode of Global Economic Press, Alex Brady delves into the entrepreneurial journey of Michael Harrison, a seasoned entrepreneur who has recently launched Trash Pandas Utah, a dumpster rental service in Salt Lake County. The podcast highlights how Harrison's new venture is not just about waste management but also about embedding community …
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Design Inc. Launches 24/7 Luxury Interior Design Studio in Palm Beach Gardens, Elevating Personalized Client Experience
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3:27In this episode of Global Economic Press, Alex Brady delves into the luxury interior design industry with a spotlight on a significant development in Palm Beach Gardens. Design Inc., a prominent name in high-end interior design, has launched a 24/7 luxury interior design studio, aiming to enhance the personalized client experience. The studio, led …
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TJS Cognition Ltd Unveils Climb Greater Heights Audiobook: Tony J. Selimi’s Business Growth Blueprint & Mindset Mastery for Entrepreneurs, Leaders, and Visionaries Overcoming Plateaus in the Age of AI
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3:00In this episode of Global Economic Press, Alex Brady discusses the launch of a groundbreaking audiobook by Tony J. Selimi, titled "Climb Greater Heights." As artificial intelligence continues to disrupt industries and economic uncertainty looms, Selimi's latest work promises to equip entrepreneurs, leaders, and visionaries with the tools they need …
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Kapriz Hardwood Floors Expands Offerings with Launch of Pre-Manufactured Kitchen Cabinets
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2:52In this episode of Global Economic Press, Alex Brady discusses the strategic expansion of Kapriz Hardwood Floors, a prominent name in the flooring industry, as they introduce a new line of pre-manufactured kitchen cabinets. This move is designed to complement their existing range of premium hardwood and tile flooring, positioning Kapriz as a compre…
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France Summons U S Ambassador, China Accelerates Renewable Growth, US Restricts Ukraine's Missiles, US Foreign Policy Sparks Instability, and more...
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10:23France Summons U.S. Ambassador Kushner Amid Rising Tensions Over Antisemitism, Middle East Policy China's Renewable Surge: Over 500 GW of Wind and Solar by 2025 Amid Coal Challenges US Secretly Blocks Ukraine's Long-Range Missile Use to Avoid Russia Escalation US's Unilateral Foreign Policy Fuels Global Instability and Erodes Multilateral Trust Ecu…
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Los Lobos Records Announces New Single “Into the Void” from Consequence of Energy, Out August 22, 2025
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3:41In this episode of Global Economic Press, Alex Brady delves into the intersection of music and economics by spotlighting the latest release from Los Lobos Records. The independent label has announced the upcoming release of "Into the Void," a new single by the Chilean hard rock band Consequence of Energy, set to debut on August 22, 2025. The single…
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Husband Material Ministries Announces New Book by Drew Boa: ”Outgrow Porn: Find Lasting Freedom Without Fighting an Exhausting Battle—A Man’s Guide to Healing”
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3:00In this episode of Global Economic Press, Alex Brady explores a topic that, while not directly tied to economics, has significant implications for personal well-being and productivity, which can ultimately impact economic participation. The focus is on the release of a new book by Drew Boa, founder and Chief Executive Officer of Husband Material Mi…
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China adds, expands 40 ports for further opening up during 14th Five-Year Plan: customs
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4:45China now has 311 ports of entry with the water ports handling more than 90 percent of China's total foreign trade volume.
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Kajiki strongest typhoon to hit Sanya since records began: meteorologists
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4:45China's national observatory has issued an alert forecasting gales and rainstorms in the country's southern and southwestern regions, as Kajiki lashes Hainan after it strengthened into a severe typhoon.
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Robin Brooks on the Dollar, Fiscal Dominance, and Geoeconomics
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56:04Robin Brooks is a senior fellow at the Brookings Institution. Robin returns to the show to discuss his previous appearance in March of 2020, life at a think tank, the changing or not-so-much status of the dollar, Trump’s trade war, the current landscape of geoeconomics and much more. Check out the transcript for this week’s episode, now with links.…
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Send us a text Filipe Ramos, CEO of Science4you, brings a powerful perspective on how play can drive the skills needed for tomorrow’s world. His approach combines STEM learning, creativity, and family connection to create products that go beyond entertainment, shaping problem solvers who will thrive in the decades ahead. The discussion explores how…
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Forensics Deep Dive: The Morning After the Idaho Student Murders, New “Fugitive Dad” Evidence, and a Wild Weekend of News
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1:22:23Forensics expert and Body Bags host Joseph Scott Morgan joins to break down newly unsealed information about the Idaho student murders—including body cam footage, a controversial DNA test, and a retracing of Bryan Kohberger’s steps through the victims’ house. Plus, what the recent mysterious Montauk yacht death could mean for prosecuting drug deale…
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China ranks among top three trading partners for 157 countries, regions: official
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4:45A Chinese customs official says the country has ranked among the top three trading partners for 157 countries and regions worldwide.
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Chinese FM calls on China, South Korea to achieve steady, sustained growth of bilateral ties
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4:45During a meeting with the special envoy of the South Korean president in Beijing, Chinese Foreign Minister Wang Yi calls on China and South Korea to keep their bilateral ties on the right track and achieve steady and sustained growth.
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China’s railway handles over 800 million passenger trips during summer travel rush
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4:45China's railway operator says the country has seen 823 million railway passenger trips since the start of this year’s summer travel rush on July 1. This figure marks an increase of 6.4 percent from the same period of 2024.
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South China island province activates highest alert as Typhoon Kajiki nears
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4:45Hainan has upgraded its emergency response to the highest level as Typhoon Kajiki approaches. Authorities have evacuated over 20,000 people from potentially hazardous areas.
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China completes final rehearsal for event marking 80th anniversary of V-Day
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4:45The third and final rehearsal for the event marking the 80th anniversary of the victory of the Chinese People's War of Resistance Against Japanese Aggression and the World Anti-Fascist War focused on the coordination between all processes and segments. Organizers said all went well.
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Europe, India halt U.S.-bound parcels over tax rule shake-up
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4:45Postal operators across Europe and in India are suspending most package shipments to the United States citing rising costs because of a change in customs regulations on low-value parcels.
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China activates emergency response as Typhoon Kajiki approaches
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4:45China has activated an emergency response to flooding and typhoon in Hainan Province as the 13th typhoon of this year is approaching.
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Russia, U.S. discuss possible cooperation on LNG projects: Putin
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4:45Russian President Vladimir Putin has said Moscow and Washington are discussing the possibility of cooperating in liquefied natural gas. He said the cooperation could cover the Russian Arctic zone and the U.S. state of Alaska.
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Tianjin International Port Economic Cooperation Center begins operation ahead of SCO summit
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4:45The center provides services such as customs clearance and logistics solutions for trade and other exchanges between China and SCO member countries.
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Canada to drop counter-tariffs on U.S. goods covered by free trade agreement
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4:45Canadian Prime Minister Mark Carney said the country will retain its tariffs on steel, aluminum and autos while talks continue with Washington.
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Shatta Wale's Tax Saga, Supreme Court Cuts NIH Funding, Heatwave Endangers Millions, Uganda Accepts US Deportees, and more...
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10:52(0:10): Shatta Wale's Tax Investigation Sparks International Attention and Protests in Ghana (2:06): Supreme Court Greenlights $783M NIH Funding Cuts, Stirs Controversy Over Diversity Research Impact (4:31): WHO-WMO Urgent Alert: Extreme Heat Threatens 2.4 Billion Workers, Calls for Global Safety Measures (6:46): Uganda to Accept Non-Criminal U.S. …
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Simple Consult Launches $29 Insurance-Free Online Medical Consultations
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2:43In this episode of Global Economic Press, Alex Brady discusses a significant innovation in the healthcare sector introduced by Simple Consult, LLC. This Delaware-based digital healthcare provider has launched a new platform offering $29 insurance-free online medical consultations. The initiative aims to revolutionize access to healthcare by elimina…
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The UN has declared a famine in Gaza City and the surrounding neighborhoods. A UN-backed system for classifying food insecurity and malnutrition says more than 500,000 people are experiencing famine.
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China adds nearly 20 million enterprises during 14th Five-Year Plan period
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4:45Officials say China has registered a net increase of nearly 20 million enterprises since the beginning of the 14th Five-Year Plan period in 2021. The State Administration for Market Regulation says China's business environment has continued to improve.
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Erik Menendez Denied Parole and Bryan Kohberger’s Latest Prison Complaints
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1:23:38Journalist and Menendez brothers expert Robert Rand joins to give an inside look at Erik Menendez’s 8/21 parole hearing. Also: the case of Kylee Monteiro and Bryan Kohberger’s latest prison complaints, including recently released body cam footage. Tune in for all the details. See omnystudio.com/listener for privacy information.…
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Chinese president to attend SCO Tianjin Summit, deliver keynote speeches
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4:45Chinese President Xi Jinping will join leaders from more than 20 countries and heads of 10 international organizations at the Shanghai Cooperation Organization (SCO) Summit 2025 in Tianjin on August 31 and September 1 — the largest gathering in the organization’s history.
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Moscow launches attacks as it rejects European plan to send troops to Ukraine post-conflict
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4:44Russia launches one of its largest attacks on Ukraine in recent months, while Ukrainian drones also hit Russian targets in the Black Sea.
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White Peak launches MaximizeOS to help businesses win in the AI era.
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4:41In this episode of Global Economic Press, Alex Brady delves into the intersection of digital marketing and artificial intelligence with a focus on White Peak Marketing's latest innovation, MaximizeOS. This new service is crafted to help businesses excel in the rapidly changing AI era by optimizing customer interactions and maximizing returns on inv…
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Mo Chara Faces Court, Trump Calls for Fed Resignation, Antarctic Ice Melts Rapidly, UK Inflation Rises Again, and more...
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10:48(0:10): Kneecap's Mo Chara Faces Court for Hezbollah Flag; Case Highlights Free Speech Tensions in UK (2:21): Trump Demands Fed Governor Lisa Cook's Resignation Amid Fraud Allegations and Rate Policy Dispute (4:14): Antarctic Ice Loss Threatens Irreversible Climate Change, Urgent Global Action Needed (5:58): UK Inflation Hits 3.8% in July, Driven b…
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