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The Veterinary Survival Show

Mark McGaunn, CPA/PFS, CFP® and Jenni George, CVPM

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We know that running a veterinary business can sometimes feel like you're fighting your way through a jungle of financial insecurity, HR nightmares, and overall business confusion. Our goal is to give you the ideas and tools you need to not just survive in this jungle but to thrive in the veterinary industry. By combining over 50 years of knowledge and experience with differing opinions and a little humor, we will help you get the information you need to make the best decisions for you and y ...
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The VetMed Mind

Veterinary Growth Partners

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Hosted by Shawn McVey, MA, MSW and Rachel Teichberg, CVPM, CVBL, The VetMed Mind is a podcast project that collects, shares, and celebrates the inspiring stories from the veterinary medicine community. We hear from vet med students, veterinarians, managers, veterinary technicians, customer support and industry professionals about their individual experiences in the field. Stories include everything from the joy of the journey to the challenges of being in a fast-paced field. What does succes ...
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Feeling overwhelmed by your to-do list? You’re not alone, and there’s a better way to work. In this conversation, Mark McGaunn, CPA/PFS, CFP® and Partner at LGA, joins Certified Veterinary Practice Manager and hospital owner Jenni George, CVPM, to sit down with cohost Chris O’Day. Together, they tackle one of the most important and often overlooked…
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This episode of VetMed Mind highlights the journey of Dr. Megan Sprinkle, DVM, DACVIM (Nutrition), a trailblazer in veterinary nutrition. Hosts Rachel Teichberg and Shawn McVey explore Dr. Sprinkle's dynamic career, from her foundational work in clinical medicine to her influential roles in the pet nutrition industry. As the Scientific Communicatio…
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In this engaging episode of the VetMed Mind podcast, hosts Shawn McVey and Rachel Teichberg sit down with Judi Bailey, a seasoned practice manager with over 30 years of experience in veterinary medicine. Judi shares her remarkable journey from starting as a veterinary technician to becoming a leader in practice management. She discusses the importa…
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In this episode of The VetMed Mind, Bob Murtaugh joins Shawn McVey and Rachel Teichberg to reflect on his remarkable 40+ year journey in veterinary medicine. From academic leadership to executive positions, he shares the pivotal moments, hard-earned lessons, and shifting perspectives that have defined his impactful career and lasting contributions …
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In this compelling episode of the VetMed Mind podcast, hosts Rachel and Shawn welcome back Dr. Laura Cauthen, a veterinarian, investor, entrepreneur, and financial educator. Dr. Laura shares her remarkable journey from building a successful veterinary practice to navigating a multi-million dollar acquisition, all while retaining ownership and expan…
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In this episode of the VetMed Mind, Rachel Teichberg sits down with Dr. Jason Coe & Dr. Jane Shaw to explore the art and science of building stronger client relationships. Dr. Jane Shaw, a Professor at Colorado State University, is a leading expert in veterinarian-client-patient communication and clinical interviewing. Dr. Jason Coe, Professor at t…
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In this episode of the VetMed Mind, Grace Ursery and Rachel Teichberg dive deep into veterinary practice management and financial coaching, sharing tips to lead strong teams, improve clinic operations, and build financial confidence. Grace Ursery is a trailblazing force in the veterinary world, known for her resilience, versatility, and deep commit…
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In this episode of the VetMed Mind, Stuart Johnson joins Shawn McVey and Rachel Teichberg for a candid conversation about his time at CareCredit and the pivotal experiences that shaped his professional journey. From lessons learned in finance to his passion for leadership and service, Stuart shares the moments that led him to where he is today. Stu…
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In this episode of the VetMed Mind, Dr. Jennifer Edwards and Rachel Teichberg discuss conscious leadership, mindset, and personal growth, empowering veterinary professionals to overcome challenges and create a life of purpose and success. Jennifer is a mindset and leadership coach, speaker, and veterinarian who empowers people to cultivate consciou…
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In this episode of the VetMed Mind, Amy Weaver, Shawn McVey, and Rachel Teichberg discuss their personal journey's through compassion fatigue and mission to bring more awareness to mental health in veterinary medicine. Dr. Amy Weaver is a Senior Diagnostics Professional Services Veterinarian for Corporate and Specialty at Zoetis Diagnostics. Prior …
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In this episode of the VetMed Mind, Dr. Erin Holder, Shawn McVey, & Rachel Teichberg discuss what it means to help veterinarians and caregivers overcome burnout and continue their vital work with resilience. Dr. Holder opened an integrative veterinary practice and after eighteen years suffered profound compassion fatigue. She sold her practice and …
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In this episode of The VetMed Mind, Julia Behr, Shawn McVey, and Rachel Teichberg share their unforgettable adventures and explore Julia’s unstoppable spirit of positivity in the world of veterinary medicine. Since joining Veterinary Growth Partners in 2015, Julia Behr has played a pivotal role in shaping and expanding the practice coach team. Pass…
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In this episode of the VetMed Mind, Thomas Stevens, Shawn McVey, and Rachel Teichberg discuss their adventures together and Thomas's resilient journey in the veterinary industry. Thomas Stevens is a free-thinking, driven, and goal-oriented professional who dedicates 110% of his time and passion to every project he undertakes. For Thomas, it's not j…
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In this episode of the VetMed Mind, Daniella Morgan-Pascualvaca, Ben Seidman, and Shawn McVey discuss their adventures with Mella Pet Care and their time on the hit TV show Shark Tank! Daniella Morgan-Pascualvaca, Chief of Staff at Mella Pet Care, has been instrumental in managing partnerships, communications, and customer relations for the past fo…
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In this episode of the VetMed Mind, Dr. Shandell Maxwell, Rachel Teichberg, and Shawn McVey discuss their adventures together and Jill's unbridled force of positive nature in veterinary medicine. Dr. Maxwell is the Chief Executive Officer of Byrd & Maxwell Coaching Institute, where she coaches veterinary professionals on Diversity, Equity, and Incl…
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In this episode of the VetMed Mind, Rachel Teichberg and Meghan Bingham discuss her journey in helping improve processes for the people who help pets and set up their practices for success. Meghan began her career in veterinary medicine over twenty-five years ago, progressing from Kennel to Technician, Receptionist, and finally Practice Manager, gr…
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In this episode of VetMed Mind, Bethany Bankovich, Shawn McVey, and Rachel Teichberg share their adventures and highlight Bethany's boundless positivity in the field of veterinary medicine. Bethany currently serves as the Hospital Administrator of Neffsville Veterinary Clinic, a 9-doctor, AAHA accredited small animal practice in Lancaster, Pennsylv…
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In this episode of the VetMed Mind, Bash Halow, Shawn McVey, & Rachel Teichberg discuss Bash's adventure and journey in veterinary medicine. Bash Halow, a graduate of the College of William and Mary and Purdue University's Veterinary Management Institute, is a Certified Veterinary Practice Manager and Licensed Veterinary Technician. He founded Halo…
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In this episode of The VetMed Mind, Rachel Teichberg meets with Avery Hurst to discuss her journey in VetMed and how she ended up landing the role of National Account Manager at Vetsource. Avery Hurst has enjoyed a 6-year career at Vetsource, a prescription management and home delivery solution. Vetsource facilitates connections between veterinaria…
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In this episode of the VetMed Mind, Dr. Kelly Cairns, Shawn McVey, & Rachel Teichberg discuss her journey in veterinary medicine that led her to a leadership role at Thrive Pet Healthcare. Dr. Kelly Cairns, a veterinarian with extensive experience, earned her degree from CSU in 2004 and achieved Diplomate status after completing a small animal inte…
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In this episode of the VetMed Mind, Rebecca Rose discusses her 37 year Journey in vetmed and the diverse road that led her to where she is today! Rebecca Rose, RVT, with over 37 years in the veterinary field, has authored "Career Choices for Veterinary Technicians" and held various leadership roles. Her diverse experience spans managing clinics, co…
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In this episode of The VetMed Mind Kate Duncan discusses her journey in vetmed. Alongside Shawn McVey and Rachel Teichberg, the three touch on a variety of topics including the challenges, building up a practice, and personal / professional values. With a lifelong passion for animals, from pets to wildlife, and a diverse journey through various car…
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In this episode of the VetMed Mind, David Liss and Rachel Teichberg discuss how to develop growing future leaders and holding them accountable. Drawing from his professional background, David also shares insights on navigating the path forward. David Liss is a veterinary business leader with an MBA, CVPM, and RVT certifications. With a diverse back…
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In this episode of the VetMed Mind, Caydence Cline and Rachel Teichberg discuss the joys, challenges, and meaningful moments that come with sharing the veterinary journey within a familial context. Caydence Cline, FFCP, embarked on her journey with the Arizona Animal Wellness Center in 2021. Even before stepping foot into AAWC, she harbored a passi…
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In this episode of the VetMed Mind, Dr. Jill Clark and Shawn McVey discuss their adventures together and Jill's unbridled force of positive nature in veterinary medicine. Dr. Jill Clark is a veterinarian with broad experience in veterinary hospital operations and employee development that ranges from individual client interactions to driving broad …
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At the Veterinary Survival Show, we're here to support our listeners through all stages of owning a practice... including the one that one wants to talk about, selling. Some may call it an "exit strategy", but we prefer the term master escape plan! We know it can be scary to think about parting with your practice, but we also know how important it …
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In this episode of the VetMed Mind, two larger than life veterinary speakers and friends talk about life in the profession. Dr. Adam Christman is the chief veterinary officer for dvm360® — an MJH Life Sciences® company — who oversees content strategy and development and is the brand voice and personality for dvm360®’s multimedia channels. As a char…
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Ke aloha mai and we are back for 2024! In this episode of the VetMed Mind, we take a trip down memory lane with Shawn McVey and Dr. Jasen Trautwein. Dr. Jasen Trautwein is one of the visionaries behind Veterinary Growth Partners. He has dedicated much of his career to building and creating veterinary industry business models that support practition…
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The Veterinary Survival Show is BACK with our latest episode! This time we're talking about fees - the other F word! What is a fee? Why are they so controversial? Are there any instances where fees are appropriate? We're not giving anything away here, so be sure to listen in as Jenni and Mark break discuss their feelings about all things fee relate…
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In this Season Finale episode of the VetMed Mind, Shawn McVey and Ian Mathey discuss what it means to be successful in veterinary medicine and life. Thanks to his military service and prize-winning Team Roping career, Ian Mathey learned early on that working hard and never giving up would be integral to his success. That mindset, coupled with his e…
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In this episode of VetMed Mind, Rachel Teichberg interviews Rhonda Bell, CVPM, CCFP, PCM, CDMP. Rhonda discovered her passion for veterinary medicine as a potential career path, but it was her decision to become a professional veterinary manager that truly transformed her life. In 2006, she completed her business management degree at Western Intern…
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In this episode of the VetMed Mind: We had the opportunity to meet Dr. Krista Williams and Sandra Coleman, two wonderful representatives from LifeLearn Animal Health, which is one of the preferred vendors of Veterinary Growth Partners. Rachel thoroughly enjoyed her conversation with them, where they discussed LifeLearn Animal Health's passion for c…
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In this episode of the VetMed Mind: Rachel Teichberg and Dr. Gary Richter discuss his unique journey into holistic veterinary medicine. Dr. Gary Richter, is a distinguished veterinarian, international bestselling author, and founder of Ultimate Pet Nutrition. Dr. Richter is certified in veterinary acupuncture and chiropractic, and he understands th…
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In this episode of the VetMed Mind: Rachel Teichberg has a delightful conversation with VGP Member Dr. Donita McCants. This remarkable veterinarian earned her Bachelor's degree in biological sciences from the esteemed University of Georgia back in 2011, and then embarked on an exciting journey at Tuskegee University, where she completed her Veterin…
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In this episode of the VetMed Mind: Rachel Teichberg chats with VGP Member and Office Manager, Michelle King from Sun Lakes Chandler Animal Clinic. Since 2005, Michelle has dedicated herself wholeheartedly to this noble profession. In 2008, Michelle transitioned into management roles while nurturing her fervor for veterinary practice management. It…
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In this episode of the VetMed Mind: Join Rachel Teichberg on this edition of VetMed Mind as she discusses the fascinating journey of Dr. Brennan McKenzie in the field of veterinary medicine. Dr. McKenzie's path has been nothing short of incredible, with majors in both Biology and English literature, along with extensive fieldwork with pinnipeds. He…
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In this episode of the VetMed Mind: Rachel gets real about wellness with Dr. Marie Holowaychuk, a board-certified small animal emergency, and critical care specialist who is also a passionate advocate for veterinary team wellbeing. Dr. Holowaychuk is not only committed to the well-being of the veterinary team but also serves as a yoga and meditatio…
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On this episode of The Veterinary Survival Show, we're super excited to chat with Michael Shirley, practice manager and founder of the Veterinary Leadership Book Club. Just like we do, Michael believes in the power of positivity, and especially how books can be an excellent vehicle for that power! He started the Veterinary Leadership Book Club (VLB…
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In this episode of the VetMed Mind: Shawn gets nostalgic about his financial journey! Live Oak Bank played a pivotal role in Shawn's veterinary business journey and he was excited to sit down and speak with DC Castillo from Live Oak Bank. Hailing from the charming coastal town of Wilmington, NC, DC has been a valuable Live Oak Bank team member for …
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It's time to answer YOUR questions again! We're back for PART 3! Co-hosts Mark and Jenni have decades of experience in their respective fields - so why not share some advice? We love answering your questions, so feel free to reach out to us at mcgaunnschwadron.com or deerfieldvetclinic.com. Be sure to listen in and learn something new!…
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In this episode of the VetMed Mind: Dr. Caitlin DeWilde stops by the VetMed Mind to talk with Shawn McVey, MA, MSW about her passion for veterinary business, especially marketing. She founded The Social DVM, a consulting firm helping veterinary professionals learn how to manage and grow their social media, online reputation, and marketing strategie…
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In this episode of the VetMed Mind: Shawn McVey, MA, MSW interviews VGP Member, Michael Shirley from Family Pet Heath. Michael is the Chief Empowerment Officer of Family Pet Health in Murfreesboro, TN. He believes the key to success is hiring great people, equipping them with the tools they need, and then getting out of their way. Before opening Fa…
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Regular listeners to our podcast have gotten to know Veterinary Survival Show cohost, practice owner and certified practice manager Jenni George... but what about her infamous husband Simon? She's name dropped him a handful of times, so we figured it was high-time we let him join in! We're super excited to have special guest Dr. Simon George, DVM o…
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In this episode of the VetMed Mind: This was a special edition for Veterinary Growth Partners and the VetMed Mind. Rachel was lucky enough to sit down with vetmed communication skills and FRANK training educator Jane R. Shaw, DVM, PhD. She is a recognized expert in veterinarian-client-patient interactions. Dr. Shaw received her BS from Cornell Univ…
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In this episode of the VetMed Mind: Rachel interviews VGP Member and pet education advocate, Dr. Mondrian Contreras. A graduate of the University of Florida College of Veterinary Medicine, he is the owner of the Carol Stream Animal Hospital and Central Bark Doggie Daycare. Dr. Contreras has written articles for Batavia Living Magazine and several c…
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Join us for this episode of The Veterinary Survival show as we get to know Dr. Jeff Rothstein, Founder and Co-President of Mission Veterinary Partners (MVP). Dr. Rothstein bought his first veterinary practice within one year of graduating veterinary school and from that built it into a multi-hospital network, The Progressive Pet Animal Hospitals (P…
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In this episode of the VetMed Mind: Stephanie Conlan, CVT sat down with Rachel Teichberg, CVPM, CVBL, CCFP to discuss her veterinary journey that has lasted 22 years! Her interesting story has weaved from being a manager at UPS to entering the veterinary industry on the fast track! As a VGP Member, Stephanie shares her story of how Pathway Planning…
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Does the idea of taking on a business partner scare you? If so, you're not alone... and not wrong - it's a big deal! In fact, sometimes these 'partnerships' are referred to as 'marriages'. Partnerships have great advantages, but should bot be entered into lightly. In this episode of the Veterinary Survival Show, Mark and Jenni cover 17 characterist…
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In this episode of the VetMed Mind: Rachel interviews Dr. Niccole Bruno, CEO & Founder of blendvet, a veterinary hospital certification program in diversity, equity, inclusion, and belonging (DEIB). As an Afro-Latina, Dr. Bruno's navigation into veterinary medicine has had its share of challenges. During her career, the experiences of racism, misog…
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