A regular podcast about the Customer Success profession.
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CSM Podcasts
Getting an inside look on the prices of getting into community college Cover art photo provided by Paweł Czerwiński on Unsplash: https://unsplash.com/@pawel_czerwinski
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An exploration of students' perspectives on the education system.
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Welcome to CSM Toolbox with Isabel Ruiz. In each bi-weekly episode, we'll hear from experts in Customer Success, Product, Community Management and Marketing to name a few and learn more about their journey and insights.So, what's in your toolbox?
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Military Advice and Commentary
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CSM Radio Podcast is your gateway to the future of music production and management. Hosted by Concept Sweden Mgmt, this podcast dives deep into the cutting edge of music, technology, and artistry. Each episode showcases the stories behind the artists, the innovation that drives the industry, and how CSM uses the latest technology with a humanistic approach to elevate every creator. From insider insights to interviews with rising stars, CSM Radio Podcast is where the next big thing is born.
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Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager
Carly Agar | Customer Success Career Coach
Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, we've got the playbook for you. I'm Carly Agar, your trusty 10+ year CS veteran and award-winning ...
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Trust Me, I'm a CSM is a light-hearted yet insightful take on all things Customer Success. William Belcher and his co-host Valerio Bianconi speak to the brightest minds in the field and debate some of the toughest conundrums CSMs and their colleagues face in the world of enterprise software.
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Want to learn more about Customer Success? On this Customer Success podcast we invite guests from all over the world to open up about their Customer Success strategies and provide you with tactical advice that you can use in your own organization to improve customer retention, increase solution adoption, expand upsell revenues, perfect your renewal processes and gain more advocates. Be sure to subscribe to our podcast to get notified when we upload a new podcast episode!
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The Mariner’s Library brings forgotten & obscure sailing books to life, allowing them to pass on their hard-won knowledge to a new generation of sailors. Read by solo, round-the-world yachtsman and host of ’The Mariner’ podcast; Chris Stanmore-Major.
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Welcome to the Customer Retention Podcast — your go-to show for actionable insights on growing and retaining your SaaS customers using GoCSM and the HighLevel platform. Each episode dives into practical strategies, real success stories, and proven systems to reduce churn, boost engagement, and scale your customer success operations. Whether you’re a SaaS founder, agency owner, or CSM, you’ll get clear, no-fluff advice you can use immediately.
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Konshuhs Agility-Project Manager Coach & Agile Coach, Trainer, Mentor & Author
Edward Coke, Jr, MSPM,PMP, CAPM, CSM, Agile Coach
Are you ready to elevate your project management game? Welcome to a dynamic podcast designed to disrupt traditional thinking and revolutionize your approach to project management. Blending the powerful frameworks, methodologies, and mindsets of the PMBOK, Agile, Scrum, and Kanban, infused with a strong focus on personal development, this podcast delivers real-world strategies and transformative insights. Hosted by a seasoned professional holding PMP, CAPM, and CSM certifications and boasting ...
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🎧Tune into our top rated Customer Focused Business Podcast for Founders, Executives, Business Owners & leaders on your favorite podcast player including; Apple, Spotify & Amazon! The reality is most companies struggle with their team management & SaaS utilization rates, averaging 30% & require continued optimization, on-demand support & employee training. Globally companies collectively lose $3.7 trillion per year due to poor customer experiences & insufficient revenue ops & customer intelli ...
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The Vanguard Wall Podcast bridges the gap as a fortress of strength and resilience, where modern-day warriors—veterans, law enforcement, and those forged in adversity—share their untold stories of bravery, discipline, mental health, perserverance and personal triumph. Each episode is a shield wall, defending the spirit of honor, courage, and brotherhood that binds warriors across time.
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Open Play Podcast, we discuss Warhammer 40k, and Age of Sigmar
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Do you enjoy coffee with your murder? What about some spooky stories for dessert? Grab a seat, grab some delicious coffee and join us for coffee, spooky stories and tales of murdeeerr! Instagram @coffeespooksandmurder Twitter @CSM_Podcast Email: [email protected]
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The Force & Friction Podcast, your go-to show for the latest GTM, RevOps, AI and Partnership Strategies, Discussions & Interviews
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Mastering Business Analysis
Dave Saboe, CBAP, PMP, CSM | Certified Business Analysis Professional | Agile Coach
Your key to advancing your career as a Business Analyst and beyond
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The Federation Front Line Report [FFLR] is weekly Faction Warfare news with a dash of wisecracking. Seasoned EVE Online veterans, Frozen Fallout and Samson walk you through the nuances of Faction Warfare. Live on Twitch twitch.tv/Federationfrontlinereport Sundays 23:00 EVE time, subscribe for your latest Faction Warfare updates! Also available at youtube.com/c/federationfrontlinereport on YouTube.
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You will learn how to perform basic Army drill instruction. This includes stationary drill and basic marching drill as demonstrated by JROTC cadets.
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Welcome to All Secure! Charge your devices, grab your earbuds, heat up some popcorn, and tune in to stories that unite us. You'll listen in to CSM (R) Tom and Jen Satterly discussing topics related to Veterans, active duty, first responders, military spouses, and the community as a whole. We will talk about relationships, current events, healing health modalities, and so much more. Tune in for a broad range of topics that are sure to entertain.
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Join us at Hangar 46, the Air and Space Power Centre's podcast for the Royal Australian Air Force. Each episode has a different guest joining us in the hangar for a chat with our hosts and cohosts. Our team covers topics like international relations, technology, ethics, culture, emerging air and space power challenges and more. Please note: This podcast is recorded in a live operational hangar, background noises may occur.
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Moments in Leadership is a podcast where you will hear firsthand about the careers of senior military leaders as they share their own unique and individual experiences. Moments in Leadership will immerse you in real-life stories where you will learn about the challenging situations these accomplished leaders faced and discover the lessons they learned early in their careers that were the most influential to developing their overall leadership style.
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The Academy of Neurologic Physical Therapy Degenerative Disease Special Interest Group (DDSIG) is a component of the American Physical Therapy Association. The DDSIG is comprised of physical therapists, physical therapist assistants, and students in physical therapy programs that have an interest in neurodegenerative disorders including Parkinson’s disease, multiple sclerosis, amyotropic lateral sclerosis, Huntington’s disease, and others. The DDSIG provides a forum to discuss advances in pr ...
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Asset Champion Podcast | Physical Asset Management | Facility Management | Facilities Maintenance and Operations
Eptura™
The "Asset Champion Podcast" offers candid conversations with some of the industry's most successful asset management leaders. In each 20-minute episode, host Mike Petrusky talks with guests about emerging trends in asset management for fleet, construction, manufacturing, and facilities. You'll discover best practices that will help you streamline your preventive maintenance, work orders, inventory, inspections, and more. You'll also get to know each guest on a more personal level and hear t ...
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Stew and the Nunn is Radio Show/Podcast on hottest topics today dealing with our National Security, Domestic and Foreign Policy, Politics, Selfless Service and Politics.
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This is The Customer Success Pro Podcast, hosted by Anika Zubair. Customer Success is not a destination, but a a journey. Join me on this crazy CS journey as I chat to leaders, strategists and experts in customer success about their experiences and definitions of customer success and share with your their best practices on how to build and scale world class CS organization. Each interview will unlock tips, tricks and best practices to help scale your customer success career and company. I wi ...
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SOFcast is the official podcast of U.S. Special Operations Command. Listen to members of America's elite special operations forces discuss leadership, overcoming challenges, and current issues for the force. Hear from special operations personnel like Navy SEALs, Army Green Berets, Army Rangers, Marine Raiders, Air Force Special Operators, pilots, medics, communicators, and more!
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Welcome to Untold Valor, a podcast with a unique focus on veterans with stories of courage, recovery, perseverance and strength. Listen as veterans share their perspectives on what it's like to battle mental health challenges, combat addictions, and overcome other adversities unique to those who have served. We'll also speak with experts who have valuable experience working with veterans through their recovery journeys. Our mission is to reach veterans with a message of recovery and hope. Un ...
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Firefighter / Paramedic / Business Owner & Entrepreneur/ EVE Online player since the beginning
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Real Talk for Women Who’ve Been There, Done That, and Are Ready for More Welcome to Crazy Stupid Midlife—the podcast for smart, powerful women who are rewriting the rules of what life looks like after 40. Hosted by two 40-something women who’ve navigated motherhood, career pivots, identity shifts, and everything in between, this is your go-to space for real, unfiltered conversations about midlife reinvention. Because midlife isn’t a crisis—it’s a comeback. A career change, a confidence glow- ...
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Bring your Warhammer 40k game to that next level with help of Advanced Warfare! We cover 40k releases, news, tournament results, battle reports, and more.
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Welcome to Contact Lost podcast, where we talk about competitive Warhammer 40,000, focusing on the Polish and international tournament scene. The show is brought to you by: Tomek "Tweak" & Michal "Joker" Watch out for new episodes every week! Logo: Blaze Music: www.bensound.com
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Jeff Kushmerek, with 20 + years of software professional services experience, gets deep into the details of Customer Success, Implementation, and Professional Services in software. Joined by experts in the industry, he covers everything from ops, growing teams, selling services and products, customer success, and everything in between.
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Ken Harbaugh tells the stories of service members who have distinguished themselves through an act of valor. These stories from the Civil War to present day include recipients who were originally overlooked for the medal as well as those who were celebrated at the time.This podcast is made in partnership with The National Medal of Honor Museum.
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by Gamers for Gamers
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New PTs on the Block is a physical therapy podcast intended to help student physical therapists and new clinicians side step common pitfalls encountered when starting out as a new PT...on the block. Please contact us with feedback or suggestions for future episodes at [email protected]
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Building a consistent customer success practice is something I believe differentiates a growing company from a thriving company and that customer advocacy isn't only about building attitudinal loyalty, it's about doing the right thing for your customer in order for them to meet or exceed their desired outcome. Hi, I'm Tom Connery. Talking Customer Success was created to promote the value of customer success within the enterprise and small business. Support this podcast: https://podcasters.sp ...
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Home Health Minute: Home Health | Physical Therapy | Geriatrics
Home Health Section of the American Physical Therapy Association
The podcast for Home Health Physical Therapists/Assistants from the Home Health Acadamy of the American Physical Therapy Association. Regular conversations that will keep you informed, engaged, and better able to serve your patients.
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Strength in Gaming is a podcast of real nerds, with 8+ years of honest opinions. We deliver relentless gaming reviews and hilarious geek-filled entertainment. What are you waiting for? Join the nerdfest and subscribe now!
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The Infantry Podcast is a production done in support of the National Infantry Association. The Podcast aims to capture stories of those who have served including their families in order to provide lessons learned and experiential knowledge to the public. *The content shared is not an official DOD or Army product. The shared thoughts and views are those of the individual speaking. Sharing of the content does not equal endorsement of actions.
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The Academy of Neurologic Physical Therapy Spinal Cord Injury Special Interest Group (SCI SIG) is a component of the American Physical Therapy Association. The mission of the SCI SIG is to optimize rehabilitation and maximize participation of persons with spinal cord injuries and disorders (SCI/D) as active members of their communities. The SCI SIG is comprised of physical therapists, physical therapist assistants, and students in physical therapy programs who share knowledge and expertise, ...
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Receptive has now been acquired by Pendo. Churn It Up is *the* Customer Success podcast providing tips and tricks from the best and brightest in the world of CS. Hosted by Aly Mahan, it's perfect for anyone working on the frontlines of CS or Support, and for Account Managers at SaaS organizations. We share war wounds, bask in heroic tales, and generally just chat about all things Customer Success. This podcast turns attention to CSMs about the day to day projects they manage, and ideas they ...
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The Shift is a regular podcast series produced by DemandFarm that brings strategic sales and account management leaders from global companies, as guests, to share their stories & experiences about the transition to digital Key Account Management. Increasingly, as customers prefer their B2B Sales interactions to remain virtual, Key Account Management has also shifted towards a virtual direction where technology comes to the forefront as a key differentiator and enabler. Account Managers and S ...
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APAC CSM of the Year Reveals: How to Fix the Sales-CS Handoff That's Killing Your Growth | S6: E8 - Lorenzo Serva
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47:40Send us a text In this episode of the Force & Friction podcast, we're joined by Lorenzo Serva, Senior Manager of Customer Success at Dynatrace and recognised as the APAC CSM of the Year. With over a decade of experience leading CS teams across Australia, New Zealand, ASEAN, and India, Lorenzo shares his expert insights on one of the most critical a…
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7 of 7 | Kevin Robbins | From Detroit Streets to Green Beret: CSM Robbins Honors MSG Gregory Trent
1:42:51
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1:42:51Send us a text The Vanguard Wall Podcast Presents: The Quiet Professional - The MSG Gregory Trent Series (Final Episode) In this emotional series finale, Command Sergeant Major Kevin Robbins (ODA 3422) shares his perspective as a member of the sister team that fought alongside MSG Gregory Trent's ODA 3424 during their 2012 deployment to Afghanistan…
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CSM Joanne Naumann, U.S. Army - Leading at the Edge of Trust and Accountability
45:22
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45:22Command Sergeant Major Joanne Naumann, Senior Enlisted Leader for U.S. Army Special Operations Command, shares hard-earned lessons on humility, trust, and leadership in high-pressure environments. She joins Moments in Leadership for a powerful conversation about what it means to lead when the stakes are highest. Currently serving as the Senior Enli…
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Running for CSM Interview with Arrowspeeed Bounty - Oct 25th 2025
1:07:17
1:07:17
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1:07:17Arrowspeeed Bounty's Eve Story and Experience I started playing Eve in 2014, working my way through the new player stage with 2 friends, all of us learning together. Both friends have long since left the game (one through a sad death, the other still in contact in a Steam chat), but their characters still sit in my corp, my own sentimental salute t…
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91. Stop Chasing Promotions as a CSM Start Reverse Engineering Them. (Here's How)
19:47
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19:47Ever feel like your career is stalled because you’re waiting for someone to notice all your hard work? Honestly? That “wait and hope” strategy is costing you months (if not years) on the path to your next promotion. That’s why I’m breaking down the exact step-by-step strategy I use with my coaching clients to reverse engineer their career growth an…
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From the Skies to the Pulpit: Ben Wright’s Story of Duty, Faith, and Veteran Connection
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24:16In this episode of Untold Valor, we speak with Pastor Ben Wright, a retired Air Force veteran with 22 years of service, about his time in the military and his transition to ministry. Ben shares his experiences from flying C-130s during the Vietnam War and the airlift of refugees from Saigon in 1975, to his role in supporting the reunification of Ge…
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DD SIG Episode 59: Collaboration with the Residency & Fellowship SIG: Everything You Wanted to Know About Neuro Residencies
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36:17In this episode, we bring together a panel of guests to discuss neurologic physical therapy residencies. Host Chris Burke talks to ANPT RF SIG chair Christina Platko, along with DD SIG volunteers Madison Catalano, a residency graduate, and our very own podcast intern, Ayesha Sawnani, a PT student interested in residency. From logistics of applying …
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93. The Resume Makeover That Landed 3 Customer Success Interviews in Under a Month
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22:41What if the only thing holding back your Customer Success career is a resume that’s getting ignored even though you KNOW you bring the results, experience, and drive? In this episode, I share the real story of Maya, a seasoned Customer Success Manager (CSM) with a killer track record who was stuck applying into the void. She thought her Customer Su…
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Rethinking Health Scores in Customer Success with Sean Reid
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53:26Want to win a free pair of airpod pros, sign up for a demo with Vitally: https://www.vitally.io/cspro Download The Value Storytelling Handbook: https://www.thecustomersuccesspro.com/offers/bwVCZUYL/checkout In this episode of the Customer Success Pro Podcast, host Anika Zubair speaks with Sean Reid, an award winning CS leader. They explore why “gre…
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How One Founder Built the GTM Movement That Changed Everything | Jared Robin S6:E7
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39:35Send us a text Welcome to the Force & Friction Podcast, where we break down what really moves the needle in GTM, RevOps, AI, partnerships, and SaaS growth. Today, we're diving deep into community-led growth and movement building with Jared Robin, the co-founder and CEO of RevGenius. Jared has built something truly remarkable, growing RevGenius from…
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Ep. 163: "Take a Chance" – A Time of Rapid Change and Innovation in Asset and Facility Management with Colette Temmink of Voxel
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21:15Colette Temmink is a corporate real estate, facilities and operations leader at Voxel committed to making a positive impact championing safe, efficient and sustainable workplace technology. Mike Petrusky asks Colette about how asset and facility management has evolved from a purely tactical focus to a more strategic and technology-oriented professi…
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6 of 7 | Mike Swenson | Green Beret Warrant Officer Reveals What Really Happened When His Brother Was Shot in Afghanistan
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1:33:29Send us a text 🎯 THE UNTOLD STORY FROM THE BATTLEFIELD Former Green Beret Warrant Officer Mike Swenson breaks his silence about one of the most devastating days in Special Operations history. On July 31st, 2012, his team leader and brother-in-arms Master Sergeant Gregory Trent was shot in Afghanistan. 💥 WHAT YOU'LL DISCOVER: The moment everything c…
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SPICED Secrets: How Marketing Ops Masters Revenue Architecture | David Howard S6:E6
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34:11Send us a text Welcome to another episode in our Revenue Architecture series on the Force & Friction Podcast, where we break down what really moves the needle in GTM, RevOps, AI, partnerships, and SaaS growth. Today, we're diving deep into the SPICED model and how marketing ops can master this framework with David Howard, Head of Marketing at Agent…
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Episode 65: 10th Edition Factions in Review - Part 1
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52:02This week we decided to review where 10th Edition started by looking at the original index releases compared to where the game is now. We look at the first half of the indexes this week, we will wrap it up in the next episode! 00:00 Hobby Talk 03:17 New Releases 11:06 Dice Reviewing 14:36 The State of the Game 15:47 Adeptus Custodes 18:35 Adeptus M…
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92. How to Make Your Interview Stories Memorable
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21:55
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21:55Have you ever nailed every job interview question but still walked away with nothing but a “thanks, but no thanks”? You’re probably blending in without even realizing it. In this episode, I’m revealing the real reason great Customer Success candidates keep getting passed over. And it’s not your experience, it’s that your stories sound like everyone…
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5 of 7 | Dovid Berg | Green Beret Fights to Save Brother-in-Arms During Ambush
1:19:20
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1:19:20Send us a text 🎖️ BROTHERHOOD BEYOND DEATH 🎖️ When Master Sergeant Gregory Trent was shot in Afghanistan in 2012, his teammate Dovid risked everything to save him. What happened next will restore your faith in American heroes. This is the untold story of ODA 3424 - the Special Forces team that epitomized what it means to be a "quiet professional." …
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Train AI to be Your Revenue Generating Co-Pilot Guide: https://www.thecustomersuccesspro.com/offers/P66P25Uw/ In this episode of the Customer Success Pro Podcast, Anika Zubair explores the phenomenon of customer ghosting, particularly during the Halloween season. She discusses the reasons why customers may go silent, the common mistakes made by cus…
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EP:23 From Green Beret to Wildlife Warrior: British Vet Trades Iraq Combat for African Bush Survival
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5:58:48Send us a text This Episode is sponsored by Dr Taylor Bosley Precision Wellness Group Full Hormone Optimization https://www.precisionwellnessgroup.com/contact Mention Vanguard20 for 20% off initial consultation A British kid lands in America 24 hours before 9/11. One month later, he's enlisting in the US Army. This is Kevin Garrad's story. Born in …
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Revenue Architecture: Engineering Growth with the Mathematical Model | Derek Sather S6:E5
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45:31Send us a text Welcome back to our Revenue Architecture series on the Force & Friction Podcast, where we break down what really moves the needle in GTM, RevOps, AI, partnerships, and SaaS growth. Today, we have an exceptionally special guest for a deep dive into the Mathematical Model and revenue architecture as a whole with Derek Sather. What make…
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Running for CSM Interview with Orion Sa-Solo - Oct 21st 2025
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46:07Orion Sa-Solo's EVE Story A relative asked me to play EVE Online in 2013 and then immediately pushed me into starting an industry corp in High Sec Yulai Heavy Industries. We mined together, built ships and eventually even capitals as we grew into a solid group, then ventured into Null Sec as renters. Over time we drifted apart, and I discovered PvP…
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Hangar 46: Air Force Safety Month with Corporal Caitlin Russ and Flight Sergeant Owen Robottom
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46:17Hangar 46: Air Force Safety Month with Corporal Caitlin Russ and Flight Sergeant Owen Robottom "You can influence from anywhere. It's not bound by rank." Join us in the hangar as Corporal Caitlin Russ, Enlisted Aviator of the Year, and Flight Sergeant Owen Robottom, Human Performance and Safety, discuss the ‘Warfighter Mindset' as this year's Air F…
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4 of 7 | CSM David Waldo | The Green Beret Who Broke the Internet Opens Up: CSM David Waldo's Most Raw Interview Yet
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39:45Send us a text 🎖️ The voice you've heard across the internet. The heart you've never seen. Command Sergeant Major David Waldo - the top enlisted leader overseeing ALL five active duty Green Beret groups and two National Guard groups - delivers his most powerful interview yet in honor of Master Sergeant Gregory Trent, KIA Afghanistan 2012. What CSM …
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From Diplomat to CCO: Mastering International GTM Expansion | Andrea Maurieres S6:E4
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36:13Send us a text Welcome to Season 6 of the Force & Friction Podcast, where we break down what really moves the needle in GTM, RevOps, AI, partnerships, and SaaS growth. Today, we're exploring international market expansion and building revenue teams across continents with Andrea Maurieres. Her origin story begins with an incredible opportunity: conv…
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3 of 7 | Carl Hoover | Special Forces Medic Couldn't Save His Best Friend - The Day Everything Changed
2:17:56
2:17:56
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2:17:56Send us a text 🎖️ THE HARDEST STORY A SPECIAL FORCES MEDIC EVER HAD TO TELL Carl Hoover was the Team Sergeant and Special Forces medic who held his dying teammate in his arms. Master Sergeant Gregory Trent was shot in the head during a firefight in Afghanistan, and Carl - despite all his training - couldn't save him. This is Carl's story. Raw. Unfi…
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Implementing a Customer Success Strategy from Scratch
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27:52Train AI to be Your Revenue Generating Co-Pilot Guide: https://www.thecustomersuccesspro.com/offers/P66P25Uw/ In this episode, Anika Zubair discusses the challenges and strategies for building a Customer Success (CS) function from scratch. She shares her personal experiences, common mistakes to avoid, and emphasizes the importance of strategic focu…
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Sales Training is Dead: How One CEO Disrupted Her $10M Business to Build an AI-Native Revenue Engine | Laura Keith S6:E3
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36:09Send us a text Welcome to the Force & Friction Podcast, where we break down what really moves the needle in GTM, RevOps, AI, partnerships, and SaaS growth. Today, we're exploring the death of traditional sales training and the rise of AI-native sales performance with Laura Keith. What makes Laura's story compelling isn't just the courage to disrupt…
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Reclaiming Strength: Healing, Resilience, and Transformation as a Veteran Survivor with Vanessa Morbeck
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15:38In this powerful episode of Untold Valor, U.S. Army veteran, speaker, and author Vanessa Morbeck opens up about her journey through trauma, survival, and recovery. After enduring multiple assaults during her military service and navigating years of isolation and injustice, Vanessa shares how she’s worked to rebuild her life- finding strength in mot…
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2 of 7 | Tim Bostion | Green Beret's Promise: A Warrior's Ultimate Tribute
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1:32:10Send us a text Episode 2 of 7 in the series of The Quiet Professional: The Master Sergeant Gregory Trent Story In this deeply moving episode, we sit down with Tim Bostion, best friend and teammate of Master Gregory Trent, as he shares intimate stories of their unbreakable bond forged through service, sacrifice, and brotherhood. Tim opens up about t…
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GTM Engineering Revolution: Micro-Relevance Over Mass Personalization | Michael Saruggia S6:E2
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46:02Send us a text Welcome to the Force & Friction Podcast, where we break down what really moves the needle in GTM, RevOps, AI, partnerships, and SaaS growth. Today, we're diving deep into the rise of GTM engineering and how AI is transforming revenue ops with Michael Saruggia. Michael is one of the world's leading GTM engineer advisors, author of "Th…
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Running for CSM Interview with Rots Mijnwerker - Oct 14th 2025
1:25:56
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1:25:56Hello team, I am Rots Mijnwerker, alliance leader for Out of the Blue. My history in Eve Online has always been about creating experiences, playing in a community, and growing with the game. My time in EVE truly started in 2005 at the age of 13, playing religiously throughout middle and high school then well into college. Now after hitting my 30s, …
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Episode 64: The Drukhari Codex Review
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1:15:2700:00 Intro and Hobby Update 01:44 Emory's Drukhari Journey 02:55 Lady Malys 07:36 Archon 09:24 New Army Rule 18:48 Deatchments - Reapers Wager 26:36 Deatchments - Skysplinter 27:33 Deatchments - Spectacle of Spite 38:51 Deatchments - Covenite Coterie 40:37 Deatchments - Cabalite Cartel 55:20 Datasheet Glowups 01:12:46 Overall Impressions Open Play…
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90. The 3 Customer Success Interview Tweaks That Helped Sarah Land an AM Role in 3 Weeks
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20:32Ever find yourself making it to the final round interview, only to get that dreaded rejection again and again with zero real feedback? I see it all the time, and that’s why in this episode, I’m breaking down exactly why it happens, straight from a real client success story. Meet “Sarah”, ten years deep in Customer Success, landing interviews left a…
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1 of 7 | Dave Coulombe | Green Beret Captain Reveals What Happened When His Soldier Was Shot in Afghanistan
2:31:32
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2:31:32Send us a text LTC Dave Coulombe (then Captain) commanded ODA 3424 when Master Sergeant Gregory Trent was fatally wounded in Afghanistan on July 31, 2012. In this exclusive interview, Captain Coulombe reveals the untold story of leading an elite Special Forces team through one of their darkest moments. 🎯 WHAT YOU'LL LEARN: • The real dynamics insid…
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How to Handle Customer Objections During Renewals
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21:57Book Anika for your next CS Team Workshop or Event: https://www.thecustomersuccesspro.com/team-event In this episode of the Customer Success Pro Podcast, Anika Zubair discusses the critical role of handling objections during the renewal process. She emphasizes that objections should be viewed as opportunities for engagement rather than roadblocks. …
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EP 22: From Combat to Faith: Night Stalker Pilot's PTSD Breakthrough with Ibogaine | Greg Gravy Coker
6:22:17
6:22:17
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6:22:17Send us a text This Episode is sponsored by Dr Taylor Bosley Precision Wellness Group Full Hormone Optimization https://www.precisionwellnessgroup.com/contact Mention Vanguard20 for 20% off initial consultation 🚁 FROM THE COCKPIT TO REDEMPTIONGreg "Gravy" Coker flew 11 combat tours with the elite 160th SOAR Night Stalkers. What happened after the w…
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Scaling Human Connection: How Tech Enables Better EA Relationships | Paige McPheely S5:E12
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43:20Send us a text Welcome to the Force & Friction Podcast, where we break down what really moves the needle in GTM, partnerships, leadership, and specifically SaaS growth. Today, we're exploring how to scale human connection in a tech-driven world and redefine leadership on your own terms with Paige McPheely. We explore how she's built Base around the…
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Running for CSM Interview with Fluffy Neko - Oct 11th 2025
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48:45
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48:45Fluffy Neko's EVE story: I have first seen the cold, darkness of space on YC125 November 6th. I can still remember that day like nothing else. First, there was nothing, then BOOM blinded by explosions! They have barely finished printing my body, yet it was already being exploding. There was no time to think about anything, I had to adapt fast! I …
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DD SIG Bonus Episode: Collaboration with the Myotonic Dystrophy Foundation: Exercise for Myotonic Dystrophy with Donovan Lott and Matt Wheeler
54:28
54:28
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54:28In this episode, we tune into the audio from a special webinar from the Myotonic Dystrophy Foundation (MDF) about exercise for people with Myotonic Dystrophy (DM). Join Dr. Andy Rohrwasser- MDF Chief Scientific Officer, Dr. Donovan Lott- a PT and PhD at University of Florida and specialist in muscular dystrophy, and cardiologist Dr. Matt Wheeler as…
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Ep. 162: "Be Curious" – Inspiration for Achieving Collective Success in Facilities and Asset Management with Lalit Agarwal of APPA
21:49
21:49
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21:49Lalit Agarwal is President and CEO of APPA: Leadership in Educational Facilities, the association supporting educational facilities professionals worldwide. He brings over two decades of experience in facilities management, including leadership roles at the University of Nebraska-Lincoln and EnergyCAP, an energy management and sustainability compan…
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Running for CSM Interview with Sawdeth Ternius - Oct 7th 2025
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35:02
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35:02Greetings, Pilots. This is my very first ever CSM campaign. I started out in EVE Online in Autumn of 2011 at the suggestion of a former co-worker from a former business I used to work for, I wasn’t too serious about his claims about EVE Online at the time until I did my research online, gotten the Commissioned Officer’s Edition box at my local Game…
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From Stage to Sales: Why Great Salespeople Are Made, Not Born | Brad Parker S5:E11
54:00
54:00
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54:00Send us a text Welcome to the Force & Friction Podcast, where we break down what really moves the needle in GTM, sales, RevOps, AI, and partnerships. Today, we're diving into the art of storytelling in sales and what it takes to survive 25 years of constantly resetting targets with Brad Parker. We explore how his acting background shaped his approa…
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Lime Charlie with Rusty Bradley Part 2- Episode 29
1:05:43
1:05:43
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1:05:43Rusty Bradley has decades of experience and is a widely recognized and sought after subject matter expert in domestic and international military affairs, national security, and homeland defense. His extensive experience with interagency, joint, and combined operations gives him a full spectrum perspective, and his hands on approach at the tactical …
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Running for CSM Interview with Youngpuke2 - Oct 6th 2025
1:01:33
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1:01:33My name is Youngpuke2, and I am rerunning for CSM this year. My primary focus is on improving and iterating low-sec, npc-null, and null-sec as an advocate for small to medium alliances that are typically not represented on the CSM. Even though, I may not live in your space I try to bring voices and perspectives from alliances that may not be often …
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89. 3 Things To Do This October To Get Ahead In Your Customer Success Job Search
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16:20
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16:20Ever been told to just “wait until after the holidays” before you get serious about your job search? That advice drives me up the wall, and in this episode, I’m breaking down why October is actually the secret launchpad for your next Customer Success job. While everyone else is slowing down, I’ll show you how to get ahead with the same three-part s…
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How to Transform Your Customer Success Team into a Revenue Driver
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38:49By Anika Zubair
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Running for CSM Interview with Dujek Oneye - Oct 5th 2025
1:00:43
1:00:43
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Running for CSM Interview with Frippy - Oct 4th 2025
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Build & Deploy AI Support Agents In Minutes | Valerie Li
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49:39By Adrian Brady-Cesana
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