It doesn't matter if it's music, movies, video games or life we cover it all On My X's Couch.
…
continue reading
Brandon Spaulding Podcasts
Boardroom Buzz is the straight-talk playbook for owners who built their service businesses from the crawlspace up and want to master the next move—whether that’s doubling down on growth or preparing for a life-changing exit. Hosted by Jason & Jeremy Julio—“The Blue-Collar Twins” who turned a service-truck start-up into a multimillion-dollar success—and mentored by veteran deal-maker Paul Giannamore, the show turns boardroom finance into stories you’d swap over a tailgate. Expect 40-minute de ...
…
continue reading

1
Pest Pros, Peer Groups & People-First Growth: Maria Sorrentino’s Playbook
54:31
54:31
Play later
Play later
Lists
Like
Liked
54:31Maria Sorrentino started as a tech while studying social work and went on to build Pest Pros in Kalamazoo—plus Hive Nine and the “Lead People Manage Stuff” workshops. The Blue-Collar Twins dig into how she hires, pays, and develops people, why peer groups changed her trajectory, and the faith-driven mission that keeps her scaling without losing the…
…
continue reading

1
Letters, Letting Go & “What’s Next”: Alina Stevens on Selling All Pro Pest Without Losing the Team
1:13:16
1:13:16
Play later
Play later
Lists
Like
Liked
1:13:16For three decades, Alina Stevens’ family business got “we want to buy you” letters almost daily—then in 2024, she finally said yes. In this candid conversation, Alina walks the Blue-Collar Twins through scaling All Pro Pest from ~25 to ~50 employees, choosing a buyer who kept the team (only one person left), and the emotional gear-shift from making…
…
continue reading

1
Hustle → Habit: Sam Gembel’s Blueprint for Turning Atlas Outdoor into Michigan’s Culture-First Landscape Machine
1:27:04
1:27:04
Play later
Play later
Lists
Like
Liked
1:27:04Flint-born mower jockey Sam Gembel went from nights-and-weekends side hustle to founding Atlas Outdoor—a 110-person, two-branch landscape + snow powerhouse now adding a million in revenue each year. In his first Boardroom Buzz appearance, Sam sits down with the Blue-Collar Twins to unpack: Grass-Cutting Genesis – quitting high school, banging strip…
…
continue reading

1
From Pig-Farm Grit to Eagles’ Sidelines: Bill Hoffman’s 35-Year Journey Building Hoffman's Exterminating into a Top-100 Pest Firm
58:32
58:32
Play later
Play later
Lists
Like
Liked
58:32What began as a $4-an-hour summer gig at Western Pest has grown into Hoffman’s Exterminating, a six-branch powerhouse ranked among PCT’s Top 100—and CEO Bill Hoffman is still at the helm. Certified as an entomologist and PCQI, Bill joins the Blue-Collar Twins to unpack how pig-farm discipline, union-shop lessons, and a “coach-not-tech” mindset fuel…
…
continue reading

1
Systems Save the Day: David Mulcahy on Scaling O’Deer, Launching Ghost Scoopers & Leading Through Crisis
53:36
53:36
Play later
Play later
Lists
Like
Liked
53:36When a life-threatening brain injury sidelined his five-year-old son, David Mulcahy discovered whether the playbook he’d written for O’Deer South Shore & Cape Cod (natural deer, tick & mosquito control) could truly run without him. Spoiler: it did—and the EOS-driven machine now powers 26 spray rigs, year-round revenue and a fast-growing spinoff cal…
…
continue reading

1
The Rebuild Mindset: Brandon Kraupp on Turning Setbacks into a Multi-State Service Machine
40:38
40:38
Play later
Play later
Lists
Like
Liked
40:38After losing his first fortune to a Ponzi scheme in his late twenties, Brandon Kraupp didn’t lick his wounds—he grabbed a clipboard. Today, his Utah-based Romex Pest Control spans four states, fields nearly two hundred teammates, and runs on an EOS-powered culture that blends door-knock grit with relentless data-tracking. Brandon sits down with the…
…
continue reading

1
The Beehive Blueprint: Jason Carpenter’s 3,000-Page SOP, Million-Door Data Engine & Golf-Course Deal Flow
46:31
46:31
Play later
Play later
Lists
Like
Liked
46:31From mortgaging his house for a used “bug truck” to commanding Ohio’s slickest 10,000-sq-ft “Beehive” HQ, Jason Carpenter has turned Environmental Pest Management into the Midwest’s apartment-pest juggernaut—servicing 1 million+ units with a patented data platform (“Pest Genius”) and a 3,000-page digital playbook that lets the business run while he…
…
continue reading

1
Scaling Spidexx: Coleman Spaulding’s Door-Knock Grit, Nine Acquisitions & the Next Chapter After Proactive
1:08:04
1:08:04
Play later
Play later
Lists
Like
Liked
1:08:04Coleman Spaulding cut his teeth knocking doors for Safeguard in 2005, parlayed that experience into Proactive Pest Management in suburban Chicago, and—after a decade of steady growth—launched Spidexx Pest Control in 2016 with a bigger vision: blend door-to-door horsepower, bolt-on buys, and EOS culture to build a multistate platform. Fresh off sell…
…
continue reading

1
From High-School Dropout to $12 M Pest-Control Powerhouse: Jared LaJaunie’s 18-Year Climb on the Gulf Coast
1:00:10
1:00:10
Play later
Play later
Lists
Like
Liked
1:00:10Louisiana native Jared LaJaunie went from quitting school at 17 to leading 65-plus employees, 72 trucks, and four branches of LaJaunie’s Pest Control—now tracking $12 million in annual revenue. In this candid sit-down with the Blue-Collar Twins, Jared breaks down the sales grit he learned at Orkin, the mindset shift that doubled his vision, and the…
…
continue reading

1
In PS3 We Trust: Paul Sansone Jr. on Sub-Prime Innovation, TikTok Car Sales & the 100-Year Dealer Legacy
52:13
52:13
Play later
Play later
Lists
Like
Liked
52:13Third-generation dealer Paul “PS3” Sansone III joins the Blue-Collar Twins to share how Sansone Jr’s Auto Group balances 67 years of family tradition with social-media hustle, deep-subprime financing, and a brand-new Keyport Kia store. From rent-to-own experiments that became New Jersey Auto Lending to “Motivational Mondays” that fire up 25 salespe…
…
continue reading

1
Building Axel: Sean DeDeyn’s Path from D-1 Wrestling to a Staffing Powerhouse
33:05
33:05
Play later
Play later
Lists
Like
Liked
33:05Former Rutgers heavyweight Sean DeDeyn turned a hard-charging wrestling mindset into The Axel Group, a niche staffing firm that now supplies talent across every stage of major construction projects. Sean joins the Blue-Collar Twins to unpack the six-year sprint from a two-desk office to a 30-person team, a tech-driven recruiting engine, and side ve…
…
continue reading

1
From Candy Bars to Cleaning Empires: Dom Williams on Systems, Mindset & Multiple Revenue Streams
34:45
34:45
Play later
Play later
Lists
Like
Liked
34:45Serial entrepreneur Dom Williams sits down with the Blue-Collar Twins to reveal how a kid running county-wide candy routes now leads a 200-employee cleaning company, owns drive-thru “drink barns,” flips HUD rentals, and is launching a lounge—while coaching other service-business owners past the six- and seven-figure ceiling. You’ll hear: Early Hust…
…
continue reading

1
Oceanside Service: Scott Nelson’s 36-Year HVAC Journey from One-Man Shop to 10 Million in Revenue
1:01:39
1:01:39
Play later
Play later
Lists
Like
Liked
1:01:39The Blue-Collar Twins sit down with Scott Nelson, founder of Central-Jersey’s iconic Oceanside Service—the turquoise-truck HVAC firm he bootstrapped for 36 years before handing the keys to private equity earlier this spring. Scott unpacks the branding bets, “golden-handcuff” culture, and 20 %-margin playbook that turned a $600 van into a top-1 % co…
…
continue reading

1
From Wall Street to Water-Damage Warrior: How John Majeski Scaled Four SERVPRO Franchises—and Aims to Top the Northeast by 2034
43:13
43:13
Play later
Play later
Lists
Like
Liked
43:13Lifeguard buddies turned blue-collar founders Jason & Jeremy Julio reconnect with longtime friend John Majeski—once a Manhattan finance analyst, now the force behind four thriving SERVPRO franchises across New Jersey. John breaks down the gritty first three-year slog, the culture playbook that powers his team, and the BHAG that keeps everyone rowin…
…
continue reading

1
From Side-Hustle to Eight-Figure Exit: The Blue Collar Twins
55:17
55:17
Play later
Play later
Lists
Like
Liked
55:17Meet Jason & Jeremy Julio—the Blue-Collar Twins—as they trade gym whistles for board-room banter and join producer-turned-host Dylan Seals behind the mic. In their debut as co-hosts they unpack: Side-Hustle Genesis – the late-night kitchen-table brainstorm that birthed Last Bite Mosquito & Tick. Scaling While Clocked-In – juggling lesson plans, bea…
…
continue reading

1
Paul Giannamore Unfiltered: Hustling Out of Chicago, Cracking Wall Street, and Building POTOMAC M&A
1:14:13
1:14:13
Play later
Play later
Lists
Like
Liked
1:14:13Meet Jason & Jeremy Julio—the Blue-Collar Twins turned eight-figure sellers— as they step in as your new co-hosts of The Boardroom Buzz. In their maiden voyage they flip the script, putting mentor Paul Giannamore in the hot seat to uncover the back-alley hustle that took him from inner-city Chicago to building Potomac M&A into a middle-market power…
…
continue reading

1
Episode 199 — From $3K to $150M: Brian Gottlieb’s Leadership Beyond the Hammer
1:06:00
1:06:00
Play later
Play later
Lists
Like
Liked
1:06:00Brian Gottlieb, author of Beyond the Hammer, joins Patrick Baldwin in The Boardroom to share his inspiring story. From launching his home improvement business with just $3,000 and a folding table, Brian built a thriving organization with 600 employees. He attributes much of his success to a people-first leadership philosophy, emphasizing the import…
…
continue reading

1
Episode 198 — Discipline by Example with Fred Wingate
1:09:02
1:09:02
Play later
Play later
Lists
Like
Liked
1:09:02Fred Wingate, owner of Noosa Pest Management, joins Nick Bartolo and Patrick Baldwin to share his inspiring journey from professional water skier to thriving entrepreneur in the pest control industry. His story is rooted in discipline and resilience, values that have guided his approach to both sports and business. Fred emphasizes the importance of…
…
continue reading

1
Episode 197 — Leveraging Fire Protection Sell-Side M&A with Paul Giannamore and Nick Bartolo
37:05
37:05
Play later
Play later
Lists
Like
Liked
37:05An audio rebroadcast from POTOMAC.TV. Nick Bartolo turns the mic on Paul Giannamore to discuss his strategy for selling fire protection businesses. Paul reveals how a formal sell-side process, combined with competitive leverage, drives transaction multiples to new highs. Learn how you can maximize the value of your fire protection business in the g…
…
continue reading

1
Episode 196 — Family First, Focused Always: Robert Pittman’s Specialized Vision for Tuxedo Mosquito
1:02:00
1:02:00
Play later
Play later
Lists
Like
Liked
1:02:00Robert Pittman, owner of Tuxedo Mosquito Control, joins Nick Bartolo and Fat Pat aka Patrick Baldwin to discuss his journey in developing a specialized mosquito control business centered around family values and focus. Taking over from his father-in-law, who founded the company, Robert has upheld a culture that treats employees like family—a princi…
…
continue reading

1
Episode 195 — Don’t Just Change, Get to First-Order Thinking
1:14:18
1:14:18
Play later
Play later
Lists
Like
Liked
1:14:18Chase and Fat Pat explore the often-complex landscape of change management. Change within an organization requires more than just fresh ideas; it demands a well-executed plan and consistent momentum. Decision-makers must be resilient and somewhat shielded from daily challenges, allowing them to focus on long-term goals rather than immediate hurdles…
…
continue reading

1
Episode 194 — Tackling Today’s Economic Shift with Jamie Clement
1:02:53
1:02:53
Play later
Play later
Lists
Like
Liked
1:02:53Wall Street equity analyst, Jamie Clement, joins Paul and Patrick and takes a hard look at the current state of the economy, focusing on how it impacts both consumers and the pest control industry. With rising costs hitting American households—particularly those in the lower income brackets—the discussion centers on how this economic squeeze could …
…
continue reading

1
Episode 193 — Evolve's Blueprint: Rapid Growth to Strategic Exit
1:31:02
1:31:02
Play later
Play later
Lists
Like
Liked
1:31:02Nephi Julien and Shad Teerlink, co-owners of Evolve Pest Control, shared their remarkable journey from 323 clients in Nowhere, Nevada to a multi-million dollar exit. With no prior experience and limited resources, they leveraged door-to-door sales, persistence, and creativity to rapidly grow their customer base, overcoming significant financial cha…
…
continue reading

1
Episode 192 — The Wildlife Playbook with Kyle Waltz
1:22:47
1:22:47
Play later
Play later
Lists
Like
Liked
1:22:47Kyle Waltz, the owner of Conserv Wildlife Services, steps into The Boardroom with Patrick Baldwin and Nick Bartolo. It's clear that this isn't Kyle's first rodeo in the wildlife arena. Kyle shares about the challenges and opportunities he faces, and what he's learned along the way. With so many moving parts, how can businesses ensure they have the …
…
continue reading

1
Episode 191 — 100 Doors a Day: Grit, Rejection, and Success with Nick Gifford
1:15:41
1:15:41
Play later
Play later
Lists
Like
Liked
1:15:41This week, Nick Gifford, president of Radix and founder of Diamond Lawns, joins Nick Bartolo and Patrick Baldwin as he shares his entrepreneurial journey—a story of grit, resilience, and teamwork. Building a business is no solo effort. Gifford attributes much of his success to the strong, dependable teams he’s built over the years. He emphasizes th…
…
continue reading

1
Episode 190 — An Interview with Jonas Olson, the Pest Control Millionaire
1:28:18
1:28:18
Play later
Play later
Lists
Like
Liked
1:28:18Jonas Olson, CEO of Pest Badger, joins Paul and Patrick to share his entrepreneurial journey from lawn care to pest control. When the pandemic shut down his lawn care services, he saw an opportunity to pivot into pest control—a more recession-proof and scalable industry. It was such a pivot that he rebranded from Lawn Badger to Pest Badger. His exi…
…
continue reading

1
Episode 189 — Always Ready to Lead: How Charlie Church Took Over and Transformed a Family Business
1:08:16
1:08:16
Play later
Play later
Lists
Like
Liked
1:08:16Charlie Church, owner and president of Getem Services Termite and Pest Control, joins Patrick Baldwin and Nick Bartolo to share his journey of unexpectedly taking over his family's pest control business. Through this, he highlights his experience with perseverance, adaptability, and a self-starter mentality. Drawing from his background in wrestling…
…
continue reading

1
Episode 188 — Mastering Management: Finding the Balance Between Empathy and Expectations
1:18:02
1:18:02
Play later
Play later
Lists
Like
Liked
1:18:02Paul, Chase, and Fat Pat explore the intricate dynamics of company management, emphasizing the crucial role of understanding what employees value to build a high-performance culture. By recognizing individual needs and preferences, leaders can significantly boost employee satisfaction and engagement, ultimately benefiting the business. They highlig…
…
continue reading

1
Episode 187 — The Unofficial State Bug of Rhode Island with Brian Goldman
1:58:01
1:58:01
Play later
Play later
Lists
Like
Liked
1:58:01PCT Top 100 CEO Brian Goldman of Big Blue Bug Solutions joins hosts Fat Pat and Chase Hazelwood in the Boardroom this week. Brian shares the story behind their famous mascot, Nibbles Woodaway - a giant blue termite that has become an unofficial symbol of Rhode Island. The discussion explores how unique marketing can forge a deep bond between a busi…
…
continue reading

1
Episode 186 — Stop Selling with Mark Stewart
1:22:10
1:22:10
Play later
Play later
Lists
Like
Liked
1:22:10Patrick and Nick step into The Boardroom with Mark Stewart, consultant, sales coach, and author of Stop Selling, to uncover how businesses can get the most out of their sales teams. Mark has experience helping companies double and even triple in size and keep the same talented people. They dive into what makes the next generation of employees tick,…
…
continue reading

1
Episode 185 — Why Execution Matters More Than Ideas
1:35:28
1:35:28
Play later
Play later
Lists
Like
Liked
1:35:28Paul Giannamore, Mat Rogers, and Patrick Baldwin begin the episode by paying tribute to Andrew Beck, the CEO of Aruza Pest Control, who passed away last week. They share personal stories, remembering him as a devoted business leader, father, husband, and friend. If you knew Andrew or would like to help his family in this unimaginably difficult time…
…
continue reading

1
Episode 184 — Taking a Different Route with Court Parker
1:08:27
1:08:27
Play later
Play later
Lists
Like
Liked
1:08:27Patrick Baldwin and Nick Bartolo are joined by Court Parker, the CEO and owner of Bug Busters USA to share insights into the growth and management of his thriving pest control business. When exploring Court’s background and how Bug Busters has evolved over the years, Court lets us in on some growth strategies, particularly the importance of route d…
…
continue reading

1
Episode 183 — Summer Heat: Rentokil Speculation and Private Equity Deals
42:02
42:02
Play later
Play later
Lists
Like
Liked
42:02Paul Giannamore is back in The Boardroom this week joining Patrick Baldwin to cover the surprisingly bustling pest control M&A market. You’d expect transactions to slow down due to summer vacations, but it’s actually quite the opposite. Paul shared that Potomac has “closed more transactions than we have in a two-month period, except in Q4 of 2020."…
…
continue reading

1
Episode 182 — Leveraging Social Accountability
1:03:19
1:03:19
Play later
Play later
Lists
Like
Liked
1:03:19This week, Patrick Baldwin, Nick Bartolo, and Chase Hazelwood explore the game-changing impact of AI on sales centers. They dive into how automating data collection and reporting can uncover a significant number of missed calls—those often ignored but crucial for sales performance. Chase shares how his team at Go-Forth Home Services used AI to iden…
…
continue reading

1
Episode 181 — Discipline for Long-Term Value Creation in Commercial & Residential with Drew Fenn
59:58
59:58
Play later
Play later
Lists
Like
Liked
59:58In this week's episode of The Boardroom, hosts Patrick Baldwin and Nick Bartolo are joined by Drew Fenn, President of Fenn Termite & Pest Control in Southern California with a focus on commercial and residential customers. They delve into the critical role of discipline and focus in growing a business. Drew emphasizes the necessity of deeply unders…
…
continue reading

1
Episode 180 — Principles, Pest Control and Politics with Jason Walton
1:20:04
1:20:04
Play later
Play later
Lists
Like
Liked
1:20:04Jason Walton, U.S. Senate Candidate in Utah and co-founder and CEO of Moxie Pest Control, joins Patrick Baldwin and Nick Bartolo for an enlightening episode of The Boardroom Buzz. Jason begins by discussing how mentors influenced his success such as Brent Bingham, Jimmy Hale, and the Rollins family. He also stresses that principled living and keepi…
…
continue reading

1
Episode 179 — This Ain't His First Rodeo with Mike Houston
1:21:34
1:21:34
Play later
Play later
Lists
Like
Liked
1:21:34Mike Houston, the seasoned owner of Sureguard Termite and Pest Services, joins Nick Bartolo and Patrick Baldwin in the Boardroom to share his extensive experience in the pest control industry. Mike's humble beginnings in the industry accelerated into a successful business he exited. Mike took a break from pest control but has built again. He priori…
…
continue reading

1
Episode 178 — Paul’s Ultimate Guide to Pest Control Success in 2024 from POTOMAC TV
58:13
58:13
Play later
Play later
Lists
Like
Liked
58:13You can watch Paul’s presentation in its entirety on POTOMAC TV here: https://youtu.be/OiY68KAOIC8?si=UK-Tcq2GA7b1Ec4v In an insightful speech at the AZPPO Great Western Pest Control Conference in March 2024, Paul Giannamore, the industry’s foremost authority on business valuation, shared valuable strategies for growing, managing, and valuing pest …
…
continue reading

1
Episode 177 — Advising From Experience with Attorney Phil Rinehart
1:16:52
1:16:52
Play later
Play later
Lists
Like
Liked
1:16:52Today in the Boardroom, Nick Bartolo and Patrick Baldwin sat down with Phil Rinehart. Phil is a practicing attorney and principal at The Law Offices of Phillip Rinehart. Phil is uniquely suited to provide legal advice as he also has a 20+ career in pest control and is currently the owner and CEO of EcoGen. As an attorney, Phil specializes in litiga…
…
continue reading

1
Episode 176 — Commission Culture: The Power of Production Pay
1:12:45
1:12:45
Play later
Play later
Lists
Like
Liked
1:12:45This week in The Boardroom, Paul, Patrick, and Chase explore the benefits of switching from hourly pay to production commission for technicians. It's not just an incentive but a reward for effort and results, fostering a sense of ownership among employees. How could a commission-based pay system boost your company’s productivity and engagement? Cha…
…
continue reading

1
Episode 175 — Lessons in Culture & Authenticity with Caleb Fabry
1:24:49
1:24:49
Play later
Play later
Lists
Like
Liked
1:24:49In this episode, we spoke with Caleb Fabry, owner of Town & Country Pest Solutions in Rochester, New York. Caleb discusses the importance of a strong company culture and employee engagement. By using the Culture Index, he aligns team members with roles that fit their unique attributes while enhancing communication. How can utilizing culture tools h…
…
continue reading

1
Episode 174 — Focus on Joy: Brian Lunsford's Leadership Journey
1:08:49
1:08:49
Play later
Play later
Lists
Like
Liked
1:08:49Brian Lunsford, owner and CEO of Bring the Joy Ventures—the parent company of LunsPro Inspections, Kingfish Pest Control, JoyLights, Fix-it Flamingo, and Jacksonville Real Producers—rejoins The Boardroom Buzz to recount his journey as a business leader. After a successful pest control business sale in Atlanta, Brian and his wife Kristin are buildin…
…
continue reading

1
Episode 173 — Chasing Excellence and The Role Mistakes Play
1:20:55
1:20:55
Play later
Play later
Lists
Like
Liked
1:20:55This week in the Boardroom, Paul, Patrick, and Chase discuss building a high-performance business culture by expecting and monitoring mistakes. Transparency is key. When we expect each other to make mistakes and hold each other accountable, we're building a supportive environment. How can your organization see mistakes as growth opportunities? Trus…
…
continue reading

1
Episode 172 — The Dual Pillars of Trust and Accountability
1:05:40
1:05:40
Play later
Play later
Lists
Like
Liked
1:05:40Paul, Patrick, Nick Bartolo, and Chase Hazelwood discuss the pivotal role that trust plays within teams. While trust is a cornerstone of effective teamwork, we can't forget the importance of accountability. Building trust is a gradual process built by recognizing and acknowledging when your team excels. How can your team strike a balance between fo…
…
continue reading

1
Episode 171 — From Scarcity to Abundance: The Key to Business Growth with Jared LaJaunie
51:46
51:46
Play later
Play later
Lists
Like
Liked
51:46Explore the fascinating world of pest control with Jared LaJaunie, founder of LaJaunie's Pest Control. From humble beginnings as a one-man operation to scaling up with a team, Jared shared the secrets behind his success. How can we maintain that relentless dedication and hunger for self-improvement in our own endeavors? Jared observes the power of …
…
continue reading

1
Episode 170 — Earnouts Unraveled: Navigating Risks, Rewards, and Reputation in M&A
50:51
50:51
Play later
Play later
Lists
Like
Liked
50:51Paul and Patrick break down earnouts, those tricky tools that promise to bridge valuation gaps but often lead to unexpected headaches. Ever wondered why earnouts can be such a gamble? Picture this: a seller with a rock-solid EBITDA track record sees their earnout shrink because the buyer reinvests in the business, slashing the payout. So, are earno…
…
continue reading

1
Episode 169 — Why World-Class Dealmakers Avoid Negotiations
51:53
51:53
Play later
Play later
Lists
Like
Liked
51:53This keynote speech by leading M&A advisor, Paul Giannamore, was filmed at the AZPPO Great Western Conference in Mesa, Arizona, on March 27, 2024. The presentation revolves around the key decision-making processes in mergers and acquisitions (M&A), focusing particularly on the choice between negotiation and auction when selling assets. Paul Giannam…
…
continue reading

1
Episode 168 — Inside Modern Leadership with Skye LaJaunie
1:38:23
1:38:23
Play later
Play later
Lists
Like
Liked
1:38:23Skye LaJaunie, COO of LaJaunie's Pest Control, joins Paul and Patrick in The Boardroom to dive into the crucial role of company culture in driving business success. There is a huge need for a strong culture built on genuine relationships between leaders and team members. But what does it take to truly understand your team's motivations and aspirati…
…
continue reading

1
Episode 167 — Hitting the Brakes on Growth
40:20
40:20
Play later
Play later
Lists
Like
Liked
40:20We always think high growth is the golden ticket. Sure, rapid expansion can be sweet, but have you ever wondered if there's such a thing as too much growth? When should you hit the brakes and focus on other priorities, especially if selling your company is in the cards? Let's talk about keeping those customers happy. Implementing a killer retention…
…
continue reading

1
Episode 166 — Breaking the Bias: In Honor of Daniel Kahneman
50:47
50:47
Play later
Play later
Lists
Like
Liked
50:47Paul and Patrick dive into the intricate world of cognitive biases, drawing insights from Daniel Kahneman's book, Thinking, Fast and Slow. The duo dissected the concept of representativeness bias, which can lead us to make flawed assumptions based on surface-level similarities. Think about it: How often do we catch ourselves falling into this trap …
…
continue reading