Welcome to the Property Management Business Podcast, hosted by Marc Cunningham, a veteran property manager with over 40 years of experience. This podcast offers practical insights for both beginners and experienced property managers, including topics such as industry trends, growing your business, increasing your income, marketing strategies, financial management, owner & tenant relations, and regulatory compliance. Learn valuable tips from an industry expert as you build, grow, and protect ...
…
continue reading
Bestpractices Podcasts
Managing Your Practice is dedicated to providing financial professionals with best practices in key areas such as driving growth, business efficiency, and the client experience. Dimensional Fund Advisors delivers insights based on our history of industry-leading financial advisor benchmark studies and client surveys. We help advisors leverage those insights when making the critical business decisions successful firms face every day. The information is provided in good faith without any warra ...
…
continue reading
At People-First Builders, we shine a spotlight on the leaders who shape the construction industry by building more than projects—they build teams, culture, and legacy. This podcast is your gateway to the stories of exceptional CEOs and visionaries who prioritize their people, achieve remarkable success, and redefine what it means to lead in construction. Discover how family-owned businesses, niche projects, and innovative leadership styles are driving progress in steel erection, bridge rebar ...
…
continue reading
This podcast features conversations with fundraisers, researchers and thought leaders to help propel your fundraising results.
…
continue reading
What would a law firm built by the founders of Disney, Four Seasons, Amazon, and Zappos look like? Lawyers (and other professionals) aren't in the same "service" industry as those companies, but that doesn't mean we can't benefit from employing their rigorous service mindsets. We give you inspiration and tactics to smooth out your processes, bolster your reputation, and increase your revenue - every episode of Five Star Counsel has actionable tips for you to build the firm that clients rave ...
…
continue reading

1
Jill Schlesinger on the Power of the Pivot
1:06:24
1:06:24
Play later
Play later
Lists
Like
Liked
1:06:24What does it take to make a bold career move—or guide your clients through one? In this episode of Managing your Practice, Dimensional’s Catherine Williams sits down with CBS News business analyst and best-selling author Jill Schlesinger to explore the mindset and mechanics behind meaningful transitions. From her own pivot from advisor to national …
…
continue reading

1
56. Single Family Rental Survey Results with Jesse Lederman of Zelman
50:11
50:11
Play later
Play later
Lists
Like
Liked
50:11In the current volatile market, property managers face a number of complex issues, from rising maintenance costs to longer days on market and shifting rent dynamics. On this episode, Marc sits down with Jesse Lederman, a senior analyst from Zelman & Associates, to dissect the latest single-family rental survey from Zelman. They discuss the critical…
…
continue reading

1
From Labor Crisis to Talent Pipeline: How Bo Jones is Revolutionizing Workforce Development
39:23
39:23
Play later
Play later
Lists
Like
Liked
39:23In this episode of People-First Builders, host Fletcher Wimbush sits down with Bo Jones, President of True Built Construction and CEO of CareerPathway.com, to explore a groundbreaking approach to workforce development in the skilled trades. With over 25 years of experience, Bo shares how his deep frustration with traditional hiring methods—and the …
…
continue reading

1
Digging Deep: How Ryan Schmitt Reshaped Construction with People at the Center
31:52
31:52
Play later
Play later
Lists
Like
Liked
31:52In this insightful episode of the People-First Builders Podcast, host Fletcher Wimbush speaks with Ryan Schmidt, CEO and Visionary at Petticoat-Schmitt Civil Contractors, Inc. His 300-person firm is redefining success in heavy civil construction by building a culture centered on growth, ownership, and values-driven leadership. Ryan shares the full …
…
continue reading

1
55. How To Hire with Pete Neubig of VPM Solutions
58:05
58:05
Play later
Play later
Lists
Like
Liked
58:05Have you ever made a bad hire? Finding the right people is a frequent challenge for property management companies. Many struggle with hiring processes that lack structure, leading to less-than-ideal hires and high performers leaving. The key to building a strong team and allowing owners to step into more of a CEO role is to implement a consistent, …
…
continue reading

1
From Carpenter to CEO: Servant Leadership and Building the Next Generation of Tradespeople with Brian Keller
35:01
35:01
Play later
Play later
Lists
Like
Liked
35:01In this episode of People-First Builders, host Fletcher Wimbush welcomes Brian Keller, CEO of Quest Building Corporation, a Wisconsin-based commercial contracting firm that’s redefining what it means to grow a people-first construction business. Starting with four partners framing homes in 1998, Brian has spent the past 25 years scaling Quest into …
…
continue reading

1
Buy, Sell, Plan: The Business of Advisor Succession
53:18
53:18
Play later
Play later
Lists
Like
Liked
53:18What does it really take to transition a thriving advisory firm to the next generation? Catherine Williams sits down with Aaron Hasler of SkyView Partners and Matt Crow of Mercer Capital to unpack the realities of internal succession. Covering financing options, common roadblocks, and generational dynamics, this episode offers actionable insights f…
…
continue reading

1
How to Find, Grow, or Attract Top Estimating Talent to Scale Your Construction Firm with Chad Prinkey
31:28
31:28
Play later
Play later
Lists
Like
Liked
31:28Fletcher and Chad dive deep into one of the most critical and often overlooked challenges in scaling a commercial construction business: taking the estimating hat off the owner's head. They explore: Why owners must eventually delegate estimating to scale effectively. The two main paths: grow an estimator internally vs. recruit one from a competitor…
…
continue reading
Discover the ten toughest states for landlords, uncovering the strict laws, high taxes, and lengthy eviction processes that make property ownership challenging. Marc reveals how anti-landlord legislation and rent control impact your bottom line. Crucially, learn about the rise of "accidental landlords" and how this growing market segment presents a…
…
continue reading

1
53. What's Really Going On In The Housing Market
42:11
42:11
Play later
Play later
Lists
Like
Liked
42:11Marc shares his takeaways from attending the "Housingwire" event, where the speakers were the CEOs of top publicly traded real estate sales companies. Marc shares his reflections revealing surprising details about brokerage profitability, the constant challenge of retaining quality agents, the overemphasis on ‘culture’, and the real impact of techn…
…
continue reading

1
The Neuroscience of Workplace Culture: What Every Leader Should Know
1:00:38
1:00:38
Play later
Play later
Lists
Like
Liked
1:00:38Catherine Williams sits down with Mark Sparvell, author of Good Brain Bad Brain and head of social learning initiatives at Microsoft. Together, they explore the neuroscience behind leadership, emotional intelligence, and the human capacity to thrive amid stress and change. Catherine and Mark discuss how understanding the brain’s survival wiring—and…
…
continue reading

1
From Grizzly Screens to Generational Impact: Mike Frick’s Blueprint for Trades-Led Entrepreneurship
28:50
28:50
Play later
Play later
Lists
Like
Liked
28:50In this compelling episode of People-First Builders, host Fletcher Wimbush welcomes Mike Frick, president of Bear Ironworks, to share the incredible story of how a simple welding project turned into a thriving, multi-generational manufacturing business. From his early days in the oil fields and rural road building to managing over $200 million in i…
…
continue reading

1
52. Preventative Maintenance Mistakes with Blake Koch of Filtertime
42:09
42:09
Play later
Play later
Lists
Like
Liked
42:09What are the biggest mistakes property managers make when it comes to preventative maintenance? In this episode, Marc and former NASCAR driver Blake Koch, CEO of Filtertime, reveal the secrets to a proactive maintenance strategy (and what NOT to do!) that protects your properties and saves money. Blake, drawing on his unique background, shares insi…
…
continue reading

1
From Jobsite to Boardroom: Jeffery Forrest Jr. on Legacy, Leadership & Learning from Poker
29:39
29:39
Play later
Play later
Lists
Like
Liked
29:39In this episode of the People-First Builders Podcast, I’m joined by Jeffery Forrest Jr., successor and co-owner of WPC, a family-run construction powerhouse based in Central Florida. Jeffrey shares his journey from pushing a broom on job sites at 15 to leading one of the Southeast’s premier construction management firms. We dive into his unique car…
…
continue reading

1
Serving People First: How WPC Built Culture and Resilience Over 50 Years
44:07
44:07
Play later
Play later
Lists
Like
Liked
44:07In this episode of The People-First Builders Podcast, host Fletcher Wimbush sits down with Jeff Forrest Sr., President and CEO of WPC, a construction industry titan with over 45 years of hands-on leadership experience. From humble beginnings in 1979 to overseeing thousands of units across the Southeast, Jeff shares a candid look at the art of leade…
…
continue reading

1
51. Mistakes PMs Make When Talking To New Owner-Clients Leads With Jen Merritt Of Rentscale
55:30
55:30
Play later
Play later
Lists
Like
Liked
55:30Are you losing potential owner leads after the first call? Discover the crucial mistakes property managers make when speaking with potential owner-clients and learn how to transform those conversations into lasting partnerships. Jen Merritt of RentScale joins us to reveal the art and science including specific language cues that build connection, a…
…
continue reading

1
Paige Byrd — 20 Years to Break Ground: Building a Team Built to Last
22:42
22:42
Play later
Play later
Lists
Like
Liked
22:42In this episode of People First Builders, host Fletcher Wimbush sits down with Paige Byrd, Co-President of Thiel & Team, a seasoned leader in amenities-focused interior design and architecture. With over 30 years of experience, Paige shares the remarkable story behind the revival of the historic Baker Hotel and Spa in Mineral Wells, Texas — a proje…
…
continue reading

1
Transform the Experience, Transform Your Business
59:48
59:48
Play later
Play later
Lists
Like
Liked
59:48Dennis Moseley-Williams, founder of DMW Strategic Consulting, brings a fresh lens to the financial services industry through the concept of the “experience economy.” Dennis shares how financial advisors can grow their business by shifting from delivering services to staging experiences. Learn how the experience economy can help you deepen client re…
…
continue reading

1
50. What Small Property Management Companies Can Learn From Big Companies with Zac Maurais of Utility Profit
54:34
54:34
Play later
Play later
Lists
Like
Liked
54:34Struggling with the time-consuming utility setup for new tenants? Discover a game-changing solution with Zac Maurais of Utility Profit. In this episode, Marc Cunningham explores how Utility Profit streamlines and even monetizes the utility transfer process for property managers. Learn how their platform automates tenant communication, confirms util…
…
continue reading

1
Building with Heart: How Justin Bride Brings Integrity and Intention to Residential Construction
38:57
38:57
Play later
Play later
Lists
Like
Liked
38:57In this episode of the People First Builders podcast, host Fletcher Wimbush sits down with Justin Bride, CEO and founder of Ascent Contracting, to explore what it really means to lead with purpose in the construction industry. From his unconventional path—pivoting from a physics degree to a career in residential construction—to founding a company r…
…
continue reading

1
From Complaints to Culture: Leading with Purpose in the Trades with Traci Austin
34:05
34:05
Play later
Play later
Lists
Like
Liked
34:05In this episode of People-First Builders, host Fletcher Wimbush sits down with Traci Austin, Chief Talent Officer at Elevated Talent Consulting, to unpack one of the biggest leadership challenges in the trades: the blame game. Tracy, a lifelong advocate for transformational leadership in construction and the AEC space, shares how leaders can shift …
…
continue reading

1
Building Culture That Lasts: How Brandon Stanchock Keeps Turnover at 12% in the Trades
28:48
28:48
Play later
Play later
Lists
Like
Liked
28:48In this episode of the People First Builders Podcast, host Fletcher Wimbush sits down with Brandon Stanchock, CEO of SWF Industrial, to explore how authentic leadership and a true commitment to people-first values can transform a business. Brandon shares his journey from project management in power plant construction to leading a growing industrial…
…
continue reading

1
49. Strategic Thinking: How To Think 3 Steps Ahead For Company Growth, Pricing, Communication and Marketing
33:53
33:53
Play later
Play later
Lists
Like
Liked
33:53The most effective way to move your property management business forward is to practice periodic strategic thinking. Marc shares how his company practices strategic thinking and the specific tactics to achieve long-term success. Marc Cunningham guides you through the key business areas of growth, pricing, owner communication, and marketing. Learn h…
…
continue reading

1
From Boots to Blueprints: How Sal Hernandez Scaled, Systemized, and Served His Way to a Successful Exit
23:40
23:40
Play later
Play later
Lists
Like
Liked
23:40From Field to Founder: How Sal Hernandez Scaled, Exited, and Now Coaches the Next Generation of Builders In this episode of People-First Builders, host Fletcher Wimbush sits down with Sal Hernandez — a veteran, serial entrepreneur, and former owner of a successful design-build firm. From humble beginnings mowing lawns with his father to scaling a f…
…
continue reading

1
From Sales Rookie to $70M Revenue Leader: Sam Rockaway’s People-First Playbook
23:14
23:14
Play later
Play later
Lists
Like
Liked
23:14In this episode of People First Builders, Fletcher Wimbush sits down with Sam Rockaway, Head of Sales at REDCOM Design & Construction, to unpack his remarkable journey from construction outsider to B2B sales powerhouse in the design-build space. 🔍 What You’ll Learn: How Sam turned a relationship-first mindset into an $8M average deal size The unusu…
…
continue reading

1
Sales Success Starts with Relationships, Not Deals
38:48
38:48
Play later
Play later
Lists
Like
Liked
38:48Casey Jacox, sales leader and author of Win the Relationship, Not the Deal, turned his experience in sales and leadership into a career of coaching and mentoring professionals on building authentic relationships. He shares his expertise in building confidence, communication, and business development, offering strategies for advisors to strengthen c…
…
continue reading

1
Designing Culture, Building Legacy: How Lance Cayko Scales Success Through People
26:04
26:04
Play later
Play later
Lists
Like
Liked
26:04From Farm Life to Design-Build Leadership: Lance Cayko’s People-First Journey What happens when a poor farm kid from North Dakota trades irrigation lines for blueprints? You get Lance Cayko, co-founder of F9 Productions—a thriving design-build architecture firm in Colorado—and one of the most intentional leaders I’ve met. In this episode of People …
…
continue reading

1
48. What Every Property Manager Needs to Know about Property Loans and Lending with Josh Heinz of LendingOne
55:55
55:55
Play later
Play later
Lists
Like
Liked
55:55Do you want your owner clients to see you as more than just someone who handles repairs? To truly be an asset advisor, property managers need a solid understanding of property loans. In this episode, Marc chats with Josh Heinz of LendingOne, to demystify the world of property loans and lending. They discuss the critical differences between individu…
…
continue reading

1
47. How to Sell a Property Management Business with Deb Newell
1:05:55
1:05:55
Play later
Play later
Lists
Like
Liked
1:05:55Do you ever dream of selling your property management business one day? Or just curious about its current value? In this insightful episode, Marc chats with property management consultant Deb Newell about the ins and outs of selling a property management business. This conversation dives deep into key factors that influence a company's valuation, i…
…
continue reading

1
Mission-Driven Leadership: Creating a Transformational Client Experience
49:14
49:14
Play later
Play later
Lists
Like
Liked
49:14Scott Highmark, President of Mosaic Wealth, shares how his firm’s mission, vision, and values have become the foundation for driving growth, shaping culture, and delivering a transformational client experience. From fostering a team-first environment to aligning financial strategies with clients’ personal values, Scott breaks down how Mosaic integr…
…
continue reading

1
46. Bonus - Special Announcement From Second Nature with Thad Tarkington
28:24
28:24
Play later
Play later
Lists
Like
Liked
28:24Revolutionize Your Resident Experience with group rate internet for your single family home rentals! In this special bonus episode, Marc welcomes Thad Tarkington, co-founder and CEO of Second Nature, to unveil a groundbreaking product: group rate internet. Discover how this innovative offering provides FAST internet to residents at a discounted rat…
…
continue reading

1
The Best Strategies for Reducing Turnover in Blue-Collar Hiring with Core Matters' Ryan Englin
31:43
31:43
Play later
Play later
Lists
Like
Liked
31:43In this episode of the People-First Builders podcast, Fletcher Wimbush interviews the CEO of Core Matters, Ryan Englin. Ryan shares his journey from running a marketing company to specializing in recruiting for trades like HVAC, plumbing, and construction. He highlights the high turnover rates and the inefficiencies of traditional staffing agencies…
…
continue reading

1
Building a People-First Culture: Transforming the Construction Industry One Hire at a Time with Fletcher Wimbush
19:04
19:04
Play later
Play later
Lists
Like
Liked
19:04In the inaugural episode of the People-First Builders podcast, Josh Elledge of UpMyInfluence interviews the creator and host of the show, Fletcher Wimbush. Fletcher is the owner and CEO of Discovered.ai, Wimbush & Associates, Inc., and Integrity First. Fletcher addresses the significant talent shortages and shares strategies for effective hiring an…
…
continue reading

1
45. Disrespectful Tenants, Postcard Marketing, DIY Repair Videos, and Other Open Questions
37:25
37:25
Play later
Play later
Lists
Like
Liked
37:25Marc takes open questions from property managers on a variety of topics including effective strategies for handling disrespectful tenants, creating DIY repair videos, and qualifying potential owners. Learn how to respond to negative reviews, implement a welcome gift strategy, and navigate the complexities of credit repair recommendations. This epis…
…
continue reading

1
The Future of Your Firm: Building the Next Generation of Leaders
48:15
48:15
Play later
Play later
Lists
Like
Liked
48:15How can financial advisory firms successfully transition to the next generation of leadership? In this episode, host Catherine Williams talks with Jessi Howe of Silver Oak Advisory Group and Yusuf Abugideiri of Yeske Buie about their journeys to firm leadership. They share key lessons on succession planning, developing future leaders, and balancing…
…
continue reading

1
44. FTC Sues Greystar For Deceptive Fees: What Property Managers Need to Know
34:40
34:40
Play later
Play later
Lists
Like
Liked
34:40Feeling Anxious About the FTC Lawsuit Against Greystar? The recent FTC lawsuit against Greystar has sent shockwaves through the property management industry, leaving many property managers feeling uncertain and anxious about the future.In this episode, Marc Cunningham provides clarity and guidance on navigating the evolving landscape of fee transpa…
…
continue reading

1
Health Meets Wealth: The Power of Transformational Financial Advice
45:01
45:01
Play later
Play later
Lists
Like
Liked
45:01In this episode of the Managing your Practice podcast, Catherine Williams of Dimensional Fund Advisors is joined by Brady Fineske, president of TFO Wealth Partners, and Richard Stott, CEO and CIO of Connectum Capital Management. They explore the critical connection between health and wealth, sharing personal stories and strategies for helping clien…
…
continue reading

1
43. How To Grow By 100+ Doors Per Year With No BMD
1:04:30
1:04:30
Play later
Play later
Lists
Like
Liked
1:04:30Want to grow your property management business by 100+ doors per year without a dedicated BDM? In this crossover episode with Stephen Fox from Upkeep Media, Marc Cunningham shares Grace Property Management's unique approach to growth. Learn how Grace Property Management leverages executive property managers as independent contractors, focusing on r…
…
continue reading

1
42. Become a Professional PM Using Owner Risk-Assessment Meetings
38:14
38:14
Play later
Play later
Lists
Like
Liked
38:14Are you struggling to show your expertise to your owner-clients and show yourself as a true real estate investment advisor rather than just a property manager? If so, the solution may be to hold annual risk-assessment meetings with your owner-clients. Marc Cunningham explains what the conversations sound like and why they are crucial for building s…
…
continue reading

1
41. Budgeting Repairs, In-House Maintenance and More, with Ray Hespen of Property Meld
56:40
56:40
Play later
Play later
Lists
Like
Liked
56:40How much should you tell your property owners to expect to spend on property maintenance? In this episode, you will learn how to set realistic expectations with owners and optimize your maintenance processes for lease renewals. Joining us is Ray Hespen of Property Meld to discuss maintenance costs, common mistakes property managers make, and the im…
…
continue reading

1
2024 Wrapped: Practice Management Trends That Shaped the Year
1:19:43
1:19:43
Play later
Play later
Lists
Like
Liked
1:19:43Join Dimensional’s Practice Management team as they recap the top trends that shaped advisory firms in 2024 and share insights to help you succeed in the year ahead. From strategic planning and business scaling to managing talent and enhancing the client experience, this year-end podcast highlights key takeaways, actionable strategies, and emerging…
…
continue reading

1
40. How to Rent Properties Faster with Kori Covrigaru of PlanOmatic
46:41
46:41
Play later
Play later
Lists
Like
Liked
46:41Are your vacant rental properties taking longer to rent? If so, you are not alone - but there are things you can do to reduce your vacancies and speed up your rental process. In this episode, you will learn how to set realistic renting expectations with owners, price properties more effectively, what types of move-in specials to offer, and leverage…
…
continue reading

1
39. Should You Use AI in Your Company Marketing with Marie Tepman of Fourandhalf
52:35
52:35
Play later
Play later
Lists
Like
Liked
52:35Should you use AI in your property management company marketing? In this episode, learn when AI will help and when it will hurt your marketing for new owner-clients. We also discuss whether Google can detect AI-generated content and its impact on SEO. Joining us in this episode is Marie Tepman of Fourandhalf to discuss the pros and cons of AI for a…
…
continue reading

1
Leading with Purpose: How Your “Why” Drives Growth in a Financial Advisory Firm
43:21
43:21
Play later
Play later
Lists
Like
Liked
43:21In this episode, Gordon Bernhardt and Scott Oeth discuss how storytelling and incorporating their own personal “why” into various interactions can support deeper client relationships and drive growth in their advisory firms. Bernhardt, a wealth manager and principal with Modera Wealth Management, and Oeth, a wealth manager and principal for Cahill …
…
continue reading
Want to hear a few of our scathing one-star Google reviews? Marc Cunningham shares real one-star reviews Grace Property Management has received and reveals his strategies for responding effectively. Marc explains how to remain “unoffendable”, avoid online arguments, maintain professionalism, and why a delayed response is essential. Discover the fiv…
…
continue reading

1
Feedback as Fuel for Growth: Why Your Clients’ Point of View Matters Most
41:10
41:10
Play later
Play later
Lists
Like
Liked
41:10Helen Stephens, president and CEO of Aspen Wealth Management, has more than three decades of experience serving investors across various client profiles. Her firm has developed several personas for those clients that they serve best, and Stephens attributes success to advisory councils that match those personas. The councils provide a dedicated ven…
…
continue reading

1
37. How to determine a properties rental rate with Nathan Jackson of Rentfinder
53:53
53:53
Play later
Play later
Lists
Like
Liked
53:53How do you accurately determine a property's rental rates in a fluctuating market? Joining Marc and Nathan Jackson of RentFinder.ai to discuss the complexities of property pricing. Witness a hilarious role-playing scenario where Marc transforms into a demanding property owner, putting Nathan's expertise to the test. You will gain valuable insights …
…
continue reading

1
36. When to Stop Following the Process with Jordan Muela of LeadSimple
54:03
54:03
Play later
Play later
Lists
Like
Liked
54:03Ever wondered when it's okay to break the rules and step outside your established processes? In this episode, Marc sits down with Jordan Muela of LeadSimple to explore the delicate balance between processes and judgment in property management. Discover Jordan's entrepreneurial journey, the importance of cycles and fascination in business, and his e…
…
continue reading
Ready to streamline your property management training process? In this episode, Marc shares Grace Management's proven 11-step system for training new property managers. Learn how to instill a "We Don't Sell" philosophy, focusing on education and relationships rather than a transaction mindset - and why that is necessary for long term success. Disco…
…
continue reading

1
34. Avoiding Rental Scammers & Windshield Time with Maya Stern of Showdigs
1:00:24
1:00:24
Play later
Play later
Lists
Like
Liked
1:00:24Worried about rental scams targeting your vacant properties? Joining us in this episode to discuss the latest scammer tactics and prevention strategies is Maya Stern of Showdigs. Discover which popular online platforms are magnets for scammers and why you should reconsider listing your properties there. Explore the risks and benefits of self-showin…
…
continue reading