Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing and Ai auto QA startup OttoQa, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!

CX Roundtable is where customer experience leaders, product innovators, and BPO executives meet to reframe how we think about support, retention, and growth. Hosted by retention strategist and industry leader Sarah Caminiti, this podcast brings together decision-makers from SaaS, AI, and service operations to answer the questions every CX team faces: How do you transform customer support from a cost center into a growth engine? What does AI actually mean for CX jobs and systems? How can BPO ...

Explore our guide on setting up a BPO business in India. Learn essential steps, from market analysis to legal requirements, and uncover the benefits such as cost efficiency, access to skilled talent, and growth opportunities in India's thriving outsourcing industry. https://zcoordinate.com/a-guide-to-setting-up-a-bpo-company-in-india-and-unlocking-its-business-benefits/

Podcast guests appearances regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Topics discussed include: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larg ...

PGBS is a reputed offshore outsourcing service provider that has been helping global businesses, professionals, and individuals with BPO support. Our service delivery infrastructure is appropriately designed and deployed to ensure the delivery of high-quality solutions to our customers within the predetermined deadlines and in cost-effective ways. Our services include multilingual call center support, data cleansing, real estate photo editing, video editing, eBook conversion, 3d design servi ...

Arcgate is a 2000+ people strong BPO & IT outsourcing leader helping world's most innovative startups with AI data preparation, data enrichment, search relevance, content moderation, application development and quality engineering. Arcgate Labs is our technology innovation hub where we build breakthrough products.

South St. Paul’s BPO Announcements Submit your answers to BHM trivia here: https://bit.ly/2Uv6XK9

SourceBytes is a podcast channel of ADDMORE OUTSOURCING, a BPO division of ADDMORE Services that provides different types of BPO services from the Philippines. With so many BPO companies available today, not only in the Philippines but globally, it is difficult to find the right partner for your business. ADDMORE Outsourcing supports your business from planning to building and managing your offshore employees. You can start small, manage the risk, and then easily scale up when necessary. We ...

On the Digitally Irresistible podcast, we cover the optimization of digital technologies and irresistible people that influence both employee and customer experiences. We feature professionals who are passionate about delivering a great customer experience. Brought to you by iQor and hosted by Bernie Borges, Vice President of Global Content Marketing.

Welcome to "CX On Demand" - Inspiro's official podcast, where we discuss and provide executive insights on anything and everything about customer experience (CX) management.

Welcome to WNS Business Insights Podcast Series. This podcast series brings you the latest trends and concepts in your industry and in the field of outsourcing so you can make your outsourcing program even more successful.

Welcome to The Global Xperience. We'll be immersing you in the dynamic world of Customer Service and Collections. You will gain access to the secrets of success in the world of customer and employee experience through conversations with keynote speakers, industry mavericks, and CX and debt collections experts and influencers. Every episode will feature thought leaders, celebrities, advocates and ambassadors in all things experience. Stay tuned, and hit that subscribe button to stay up to dat ...

Welcome to Higher Learning - By Outposter , the podcast where we delve into the world of BPO services and explore how businesses can thrive with the right offshore partners. This podcast aims to inform and educate businesses to equip them with the understanding and knowledge to hire offshore.

A Media Executive, Digital Producer, BPO Agent/Events Host, Startup Founder, and an OFW gather to deconstruct the most challenging aspect of our world — life, itself. We’ll talk about the things we wished we knew sooner and the mistakes we made, so you can learn from them (hopefully). Join these sleep deprived, burned-out, and constantly stressed group of friends as they humorously discuss a spectrum of conversations about life, career, and adulting.

SunTec Data is a leading data services provider and KPO & BPO/BPM company. With 25+ years of experience and 1500+ data professionals, we have established successful partnerships with a diverse range of businesses worldwide, like Honda, PEPSICO, Nielsen, Deloitte, and Expedia.

Welcome to The Workforce Advantage, the podcast uncovering bold strategies that are reshaping the future of work. Join us as we dive into the exciting world of Business Process Outsourcing (BPO), where innovative workforce solutions are driving growth and reducing turnover across industries. We’ll introduce you to powerful, outcome-based solutions that challenge traditional views on outsourcing. Hosted by Tim Dupree, each episode features expert conversations with thought leaders and innovat ...

Welcome to The Amplitude of Tech podcast, produced by Amplix, a leading technology advisory firm, where we bring the voices of technology thought leaders, subject matter experts, and enterprise IT decision makers to you to talk about today’s transformative technology and how it can create opportunities for increased success.

Dive into the dynamic world of Nepalese entrepreneurship with Nepal Economy Evolution Podcast from Alpha Business Media, your ultimate audio gateway to insightful business discussions, success stories, and market trends. Whether you’re a budding entrepreneur navigating Kathmandu’s bustling markets or a seasoned investor eyeing South Asian growth, Nepal Economy Evolution Podcast equips you with actionable insights and high-fidelity audio. Listen NEE Podcast today and turn every commute into a ...

CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.

The Winning Tactics podcast is built on the foundations of providing the tools and tips you need to make your small to medium business successful. We talk to industry experts on how to build your business the right way. Your host Adam Sinkus brings his passion for helping people realize their full potential to the screen to help your business achieve greater success. Over the last 10 years, he has built successful teams in the BPO industry founded on culture driven leadership and a desire fo ...

What does it take to build a successful BPO company? How successful are you with your agents? In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them. In this episode, Richard Blank and I, talk about his experiences in developing and building call center reps in Costa Rica and creating one of the largest call centers in Central America. Learn more about leadership, strong corporate culture, outsourcing, and becoming successful i ...

Hosted by comedian and author Stanley Chi, Underpaid dives into Filipino office life — from annoying coworkers to toxic bosses. Based on his bestselling book Office Petiks, it blends humor with real-world advice on how to survive and thrive at work. Great for young professionals, freelancers, and anyone stuck in a 9-to-5 grind. For partnership opportunities and collaborations, please contact: [email protected]

Offshoring and Outsourcing Philippines is produced by Vertical Internet Media Limited to provide insights and information about BPO industry in the Philippines as it may apply to customers in Australia, New Zealand, US, UK, Canada, and in fact, anywhere in the world. The podcast is produced as entertainment and should not be relied on for any business decision making without the listener independently ascertaining the situation and facts for themselves. The opinions expressed on this podcast ...

Unscripted stories about career and adulting + the fun and pain of them all ♡

This Podcast deals with technology,mechanical,life style and motivation.

Formerly 'The Sweet Potato Podcast' — this podcast has a lot of different kinds of topic—unarranged and in no specific category, kaya nga unorganized, eh. Join us as we chitchat, exchange an ideas with everyone—pwedeng pwede pagusapan ang 'kahit ano', lovelife, studies, adulting, name it. • like us on facebook https://www.facebook.com/theunorganizedpodcast | follow us on twitter and IG, @unorganizedpod | email us at [email protected]

Tune into this podcast hosted by Proservartner CEO Rakesh Sangani, in discussion with Outsourcing Practice Lead and Managing Director Paul Morrison for actionable insights and real-life examples of successful implementations across automation, GBS and outsourcing. As transformation advisers working globally with dozens of clients, Proservartner are in a privileged position to trace the trajectory of core business strategy and look ahead at where things are pointing for the years ahead.

Behind the biggest business stories of the week - taking you inside key events, the movements at the top and their effects at the bottom. An Arena Holdings production Keywords: BDSpotlight, industry, markets, South Africa, news and views, money, success, entrepreneur, corporation, podcast

Yogesh Sonar, a Pune-based digital marketing trainer and consultant, has trained many physically disabled people across India and enabled them to become independent. During this lockdown period, he wants to reach out to more people and is looking for support. Yogesh Sonar, a Pune-based digital marketing trainer and consultant, has trained many physically disabled people across India and enabled them to become independent. During this lockdown period, he wants to reach out to more people and ...