Best AttractionPros Podcasts (2025)

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Episode 412: Mark Shaw talks about CX vs customer service, the ACE framework and recognition isn't rocket science 52:14

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2d ago52:14

52:14

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. Tired of outdated systems holding your attraction back? Gatemaster believes technology is part of the experience, transforming every touchpoint into an opportunity. Imagine seamless online booking, effortless mobile ordering, and data-driven…

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Episode 411: Jeremy Hauwelaert talks about the Jungle Island experience, everything is marketing, and taking chances on employees 41:31

10d ago41:31

41:31

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. Tired of outdated systems holding your attraction back? Gatemaster believes technology is part of the experience, transforming every touchpoint into an opportunity. Imagine seamless online booking, effortless mobile ordering, and data-driven…

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Episode 410: Michael Floyd talks about starting with respect, connecting employees to the mission and lessons from being a touring musician 49:23

17d ago49:23

49:23

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. Tired of outdated systems holding your attraction back? Gatemaster believes technology is part of the experience, transforming every touchpoint into an opportunity. Imagine seamless online booking, effortless mobile ordering, and data-driven…

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Episode 409: Resources and best practices for job seekers 41:38

23d ago41:38

41:38

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. Tired of outdated systems holding your attraction back? Gatemaster believes technology is part of the experience, transforming every touchpoint into an opportunity. Imagine seamless online booking, effortless mobile ordering, and data-driven…

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Episode 408: Harry Tomasides talks about dynamic pricing, shifting attendance and the every day is a separate event 46:02

1M ago46:02

46:02

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. Tired of outdated systems holding your attraction back? Gatemaster believes technology is part of the experience, transforming every touchpoint into an opportunity. Imagine seamless online booking, effortless mobile ordering, and data-driven…

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Episode 407: Sondra and Jake Shannon talk about performance coaching, revenue strategy, and technology integration 31:45

1M ago31:45

31:45

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. Tired of outdated systems holding your attraction back? Gatemaster believes technology is part of the experience, transforming every touchpoint into an opportunity. Imagine seamless online booking, effortless mobile ordering, and data-driven…

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Episode 406: Josh and Matt discuss their impressions of Epic Universe 1:05:54

1M ago1:05:54

1:05:54

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. Tired of outdated systems holding your attraction back? Gatemaster believes technology is part of the experience, transforming every touchpoint into an opportunity. Imagine seamless online booking, effortless mobile ordering, and data-driven…

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Episode 405: Tyler Adams talks about bourbon as an attraction, creating connections with consumers and recovering before the crisis starts 50:32

2M ago50:32

50:32

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. Tired of outdated systems holding your attraction back? Gatemaster believes technology is part of the experience, transforming every touchpoint into an opportunity. Imagine seamless online booking, effortless mobile ordering, and data-driven…

1
Episode 404: Automated surveys minisode 10:50

2M ago10:50

10:50

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. Tired of outdated systems holding your attraction back? Gatemaster believes technology is part of the experience, transforming every touchpoint into an opportunity. Imagine seamless online booking, effortless mobile ordering, and data-driven…

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Episode 403: Increasing dwell time minisode 20:36

2M ago20:36

20:36

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. Tired of outdated systems holding your attraction back? Gatemaster believes technology is part of the experience, transforming every touchpoint into an opportunity. Imagine seamless online booking, effortless mobile ordering, and data-driven…

1
Episode 402: Service culture beyond training minisode 20:36

2M ago20:36

20:36

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. Tired of outdated systems holding your attraction back? Gatemaster believes technology is part of the experience, transforming every touchpoint into an opportunity. Imagine seamless online booking, effortless mobile ordering, and data-driven…

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Episode 401: The nuances of name tags minisode 12:42

3M ago12:42

12:42

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. Tired of outdated systems holding your attraction back? Gatemaster believes technology is part of the experience, transforming every touchpoint into an opportunity. Imagine seamless online booking, effortless mobile ordering, and data-driven…

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Episode 400: Josh and Matt explore some amazing quotes from the first 399 episodes 1:02:36

3M ago1:02:36

1:02:36

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. Tired of outdated systems holding your attraction back? Gatemaster believes technology is part of the experience, transforming every touchpoint into an opportunity. Imagine seamless online booking, effortless mobile ordering, and data-driven…

1
Episode 399: Dameon Nelson talks about mindset, motivation, and mastery, embracing change and putting value in your team 52:06

3M ago52:06

52:06

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. This episode of AttractionPros is brought to you by our friend Eric Fluet at Get it Done Marketing. With 30 years of experience in the attractions industry, Get it Done Marketing offers freelance marketing insight, strategy, and execution—at…

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Episode 398: Brian Stovall talks about operational design consulting, visualizing what doesn’t exist, and lessons from 30 years in the industry 49:07

3M ago49:07

49:07

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. This episode of AttractionPros is brought to you by our friend Eric Fluet at Get it Done Marketing. With 30 years of experience in the attractions industry, Get it Done Marketing offers freelance marketing insight, strategy, and execution—at…

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Episode 397: Burton Heiss talks about brand-led businesses, disconnect to reconnect, and the future of escape rooms 48:19

4M ago48:19

48:19

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. This episode of AttractionPros is brought to you by our friend Eric Fluet at Get it Done Marketing. With 30 years of experience in the attractions industry, Get it Done Marketing offers freelance marketing insight, strategy, and execution—at…

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Episode 396: Anne Shimerdla talks about balancing recreation with education, animal welfare standards, and who she believes is the least important person at the zoo 50:33

4M ago50:33

50:33

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. This episode of AttractionPros is brought to you by our friend Eric Fluet at Get it Done Marketing. With 30 years of experience in the attractions industry, Get it Done Marketing offers freelance marketing insight, strategy, and execution—at…

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Episode 395: Matt and Josh talk about creating effective recognition programs 46:08

4M ago46:08

46:08

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. This episode of AttractionPros is brought to you by our friend Eric Fluet at Get it Done Marketing. With 30 years of experience in the attractions industry, Get it Done Marketing offers freelance marketing insight, strategy, and execution—at…

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Episode 394: Matt and Josh talk about the importance of ongoing training 47:09

4M ago47:09

47:09

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. Where will the attractions industry go next? Find out at IAAPA North America Summit, March 30 – April 1, 2025, at Disney’s Grand Californian Hotel. Join executives, innovators, and thought leaders to build connections, explore trends through…

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Episode 393: Allen Greene talks about building the ark, designing through the lens of the guest, and faith-based attractions 46:49

5M ago46:49

46:49

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. Where will the attractions industry go next? Find out at IAAPA North America Summit, March 30 – April 1, 2025, at Disney’s Grand Californian Hotel. Join executives, innovators, and thought leaders to build connections, explore trends through…

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Episode 392: Tony Sanders talks about Wild West entertainment, immersion without technology, and the 4 P’s of leadership 50:34

5M ago50:34

50:34

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. Where will the attractions industry go next? Find out at IAAPA North America Summit, March 30 – April 1, 2025, at Disney’s Grand Californian Hotel. Join executives, innovators, and thought leaders to build connections, explore trends through…

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Episode 391: Mark Moore talks about cabanas as daytime hotels, balancing demand with dynamic pricing, and free soft drinks 48:55

5M ago48:55

48:55

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. Where will the attractions industry go next? Find out at IAAPA North America Summit, March 30 – April 1, 2025, at Disney’s Grand Californian Hotel. Join executives, innovators, and thought leaders to build connections, explore trends through…

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Episode 390: Shawn Whitman talks about saying yes to everything, exercising guest experience muscles, and looking through the lens of the guest 50:08

5M ago50:08

50:08

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. Where will the attractions industry go next? Find out at IAAPA North America Summit, March 30 – April 1, 2025, at Disney’s Grand Californian Hotel. Join executives, innovators, and thought leaders to build connections, explore trends through…

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Episode 389: Francisco Nunez talks about themed design software, identifying issues before construction, and jillyfraz 46:54

5M ago46:54

46:54

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. Where will the attractions industry go next? Find out at IAAPA North America Summit, March 30 – April 1, 2025, at Disney’s Grand Californian Hotel. Join executives, innovators, and thought leaders to build connections, explore trends through…

1
Episode 388: Brian Kilpatrick talks about building a green space intentionally, being a good listener and getting to know the community 49:59

6M ago49:59

49:59

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. Where will the attractions industry go next? Find out at IAAPA North America Summit, March 30 – April 1, 2025, at Disney’s Grand Californian Hotel. Join executives, innovators, and thought leaders to build connections, explore trends through…

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Episode 387: Clara Rice talks about your workplace vs. your worth place, the importance of transparency, and building marketing from scratch 49:46

6M ago49:46

49:46

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. This episode is brought to you by New Vue. New Vue is a team of attractions experts providing an ‘all-in-one’ reporting suite for attractions businesses. Their reporting solution empowers attraction leaders to make well-informed decisions, b…

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Episode 386: Jim Futrell talks about amusement park history, putting context on history and sharing experiences across generations 50:54

6M ago50:54

50:54

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. This episode is brought to you by New Vue. New Vue is a team of attractions experts providing an ‘all-in-one’ reporting suite for attractions businesses. Their reporting solution empowers attraction leaders to make well-informed decisions, b…

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Episode 385: Kyle Allison talks about haircuts and hospitality, overcoming staffing challenges, and serving the community 47:43

6M ago47:43

47:43

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. This is episode is brought to you by New Vue. New Vue is a team of attractions experts providing an ‘all-in-one’ reporting suite for attractions businesses. Their reporting solution empowers attraction leaders to make well-informed decisions…

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Episode 384: Richard Pretlow talks about solving complex problems beautifully, ultra accessibility, and shifting mindsets 50:29

7M ago50:29

50:29

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. The future of fun begins at IAAPA FEC Summit, January 19–21, 2025, in New Orleans, Louisiana. Join FEC and LBE professionals for an immersive experience packed with strategic insights, networking, and behind-the-scenes EDUTours of unique loc…

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Episode 383: Matt and Josh talk about Service Recovery Hero 45:08

7M ago45:08

45:08

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. The future of fun begins at IAAPA FEC Summit, January 19–21, 2025, in New Orleans, Louisiana. Join FEC and LBE professionals for an immersive experience packed with strategic insights, networking, and behind-the-scenes EDUTours of unique loc…

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Episode 382: 2025 Resolutionary Episode 52:59

7M ago52:59

52:59

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. The future of fun begins at IAAPA FEC Summit, January 19–21, 2025, in New Orleans, Louisiana. Join FEC and LBE professionals for an immersive experience packed with strategic insights, networking, and behind-the-scenes EDUTours of unique loc…

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Episode 381: Jim Howell talks about how pizza rules the world, not following the trends, and the importance of meeting everybody. 54:21

7M ago54:21

54:21

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. The future of fun begins at IAAPA FEC Summit, January 19–21, 2025, in New Orleans, Louisiana. Join FEC and LBE professionals for an immersive experience packed with strategic insights, networking, and behind-the-scenes EDUTours of unique loc…

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Episode 380: Takeaways from IAAPA Expo 2024 49:07

8M ago49:07

49:07

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. The future of fun begins at IAAPA FEC Summit, January 19–21, 2025, in New Orleans, Louisiana. Join FEC and LBE professionals for an immersive experience packed with strategic insights, networking, and behind-the-scenes EDUTours of unique loc…

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Episode 379: David Rosenberg talks about next-level hospitality, trends in sustainability, and a frictionless visitor experience 45:59

8M ago45:59

45:59

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. The future of fun begins at IAAPA FEC Summit, January 19–21, 2025, in New Orleans, Louisiana. Join FEC and LBE professionals for an immersive experience packed with strategic insights, networking, and behind-the-scenes EDUTours of unique loc…

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Episode 378: Mark Berlin talks about unexpected fun, embracing the introverts, and how life is a field trip. 52:05

8M ago52:05

52:05

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. Mark Berlin is the Director of Operations at the USS Midway Museum in San Diego, CA. Mark's career journey began in tourism with Historic Tours of America as a tour guide for Old Town Trolley Tours in Boston. He climbed the ranks, eventually…

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Episode 377: TJ Christensen talks about wrestling with data, connecting the dots, and the four key metrics 42:06

8M ago42:06

42:06

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. TJ Christensen is the Founding Partner and CEO of BlueGator, a company dedicated to helping theme parks, zoos, aquariums, museums, and other attractions enhance their operations by leveraging Salesforce as a CRM and data integration platform…

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Episode 376: Katy Enrique talks about describing the indescribable, seeking uniqueness, and how marketing impacts everything 47:12

8M ago47:12

47:12

Katy Enrique is the Director of Marketing and Sales at the City Museum in St. Louis, MO. With a career rooted in the attractions industry, Katy's background includes significant experience at Six Flags, where she worked her way up through guest relations, special events, and public relations before transitioning to her current role at City Museum. …

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Episode 375: IAAPA Expo Thrival Guide Preview 28:12

9M ago28:12

28:12

Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. IAAPA Expo 2024 will be held at the Orange County Convention Center in Orlando, FL from November 18th to the 22nd. The expo’s trade show floor alone includes nine miles of aisles of exhibitors from every corner of the attractions industry - …

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Episode 374: Ricky Spicuzza talks about treating every interaction like an interview, keeping history in every decision, and the Potato Patch Fries secret menu 45:51

9M ago45:51

45:51

Tap into innovation at IAAPA Expo, the biggest industry event of the year. Join us and other AttractionsPros in Orlando, FL, Nov. 18-22 to engage with the global community. Learn from the experts, leave with new ideas, and turn your passion for the industry into new possibilities. Register now to save up to 30%. Looking for daily inspiration? Get a…

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Episode 373: Megan Hartman talks about seeing through the lens of a lifeguard, letting your team have the vision, and being comfortable with the uncomfortable 49:47

9M ago49:47

49:47

Tap into innovation at IAAPA Expo, the biggest industry event of the year. Join us and other AttractionsPros in Orlando, FL, Nov. 18-22 to engage with the global community. Learn from the experts, leave with new ideas, and turn your passion for the industry into new possibilities. Register now to save up to 30%. Megan Hartman is the General Manager…

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Episode 372: Bron Launsby talks about innovation excellence, building a franchise, and how culture is everything 39:42

9M ago39:42

39:42

Tap into innovation at IAAPA Expo, the biggest industry event of the year. Join us and other AttractionsPros in Orlando, FL, Nov. 18-22 to engage with the global community. Learn from the experts, leave with new ideas, and turn your passion for the industry into new possibilities. Register now to save up to 30%. Looking for daily inspiration? Get a…

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Episode 371 - AttractionPros LIVE at IATP 2024 40:04

10M ago40:04

40:04

Tap into innovation at IAAPA Expo, the biggest industry event of the year. Join us and other AttractionsPros in Orlando, FL, Nov. 18-22 to engage with the global community. Learn from the experts, leave with new ideas, and turn your passion for the industry into new possibilities. Register now to save up to 30%. Looking for daily inspiration? Get a…

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Episode 370 - Leadership Lessons from an Unexpected Source 30:10

10M ago30:10

30:10

Tap into innovation at IAAPA Expo, the biggest industry event of the year. Join us and other AttractionsPros in Orlando, FL, Nov. 18-22 to engage with the global community. Learn from the experts, leave with new ideas, and turn your passion for the industry into new possibilities. Register now to save up to 30%. Looking for daily inspiration? Get a…

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Episode 369 - Val Syganevich talks about mixed-reality storytelling, competing with the digital world, and the power of “what-if" 48:10

10M ago48:10

48:10

Tap into innovation at IAAPA Expo, the biggest industry event of the year. Join us and other AttractionsPros in Orlando, FL, Nov. 18-22 to engage with the global community. Learn from the experts, leave with new ideas, and turn your passion for the industry into new possibilities. Register now to save up to 30%. Looking for daily inspiration? Get a…

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Episode 368 - Impressions of Immersion from Italy 49:03

10M ago49:03

49:03

Tap into innovation at IAAPA Expo, the biggest industry event of the year. Join us and other AttractionsPros in Orlando, FL, Nov. 18-22 to engage with the global community. Learn from the experts, leave with new ideas, and turn your passion for the industry into new possibilities. Register now to save up to 30%. Looking for daily inspiration? Get a…

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Episode 367 - Kile Ozier talks about moving people emotionally, creating global community, and the joy of connecting 1:04:39

11M ago1:04:39

1:04:39

Tap into innovation at IAAPA Expo, the biggest industry event of the year. Join us and other AttractionsPros in Orlando, FL, Nov. 18-22 to engage with the global community. Learn from the experts, leave with new ideas, and turn your passion for the industry into new possibilities. Register now to save up to 30%. Looking for daily inspiration? Get a…

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Episode 366 - Kristy Tozer talks about a seat at the table, rebranding, and marketing & ops supporting each other 51:28

11M ago51:28

51:28

Tap into innovation at IAAPA Expo, the biggest industry event of the year. Join us and other AttractionsPros in Orlando, FL, Nov. 18-22 to engage with the global community. Learn from the experts, leave with new ideas, and turn your passion for the industry into new possibilities. Register now to save up to 30%. Looking for daily inspiration? Get a…

1
Episode 365 - Michael Browning talks about consolidating fragmentation, customers and users, and adventure slides. 48:02

11M ago48:02

48:02

Tap into innovation at IAAPA Expo, the biggest industry event of the year. Join us and other AttractionsPros in Orlando, FL, Nov. 18-22 to engage with the global community. Learn from the experts, leave with new ideas, and turn your passion for the industry into new possibilities. Register now to save up to 30%. Looking for daily inspiration? Get a…

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Episode 364 - Samantha Palmer talks about historic tours, St. Augustine's tourism industry and taking chances on people 55:12

11M ago55:12

55:12

Tap into innovation at IAAPA Expo, the biggest industry event of the year. Join us and other AttractionsPros in Orlando, FL, Nov. 18-22 to engage with the global community. Learn from the experts, leave with new ideas, and turn your passion for the industry into new possibilities. Register now to save up to 30%. Samantha Palmer is the Director of B…

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Episode 363: Chris Kearsing talks about a storied career, saying yes, and celebrating 70 years 51:36

12M ago51:36

51:36

Tap into innovation at IAAPA Expo, the biggest industry event of the year. Join us and other AttractionsPros in Orlando, FL, Nov. 18-22 to engage with the global community. Learn from the experts, leave with new ideas, and turn your passion for the industry into new possibilities. Register now to save up to 30%. Chris Kearsing is the General Manage…