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This is a show for Chamber professionals (Chamber Champions) to learn about ideas so they can better serve their members and community by understanding the role of their influence. Think of it as a weekly show to deliver the kind of ideas that you would get from you your regional, state, or national association conferences.
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Association Chat Podcast

KiKi L'Italien | Editor-In-Chief, Association Chat

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Association Chat is a podcast dedicated to exploring the world of professional associations and member-based organizations. Host KiKi L'Italien engages with industry leaders, association executives, and innovative thinkers to discuss emerging trends, best practices, and challenges facing the association community. From membership engagement strategies to digital transformation, this podcast offers valuable insights for anyone working in or interested in the association sector. Join the conve ...
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Associations AMPED Up!

AMPED Association Management

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Associations AMPED Up! is a show where you’ll better understand the AMC model through conversations with association professionals. We’ll dive into the principles and best practices to which they adhere and the tools and initiatives they use to help their client associations grow. Whether you are an emerging or seasoned association professional, we hope you will enjoy the insights our guests will bring to this podcast.
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Associations today face intense pressures that threaten their continued relevance. Operating as you've traditionally done for the last 10, 20, or more years is not a viable option. Gone are the days when members would automatically renew. Today individuals expect value in return for membership. Why shouldn't they? They have a higher demand on their time and more choices on how and from whom they can obtain information due to rapid advances in technology, competition, and social networking. M ...
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As we learn from our guest today on the Association Chat Podcast, Cam Sanders—Founder and Principal of LeadHERShip Strategies—personalization and authenticity are the future of association marketing, and there’s really no other way forward. In an age where marketing is already beginning to be dominated by AI-generated content, it’s the organization…
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Elaine Spalding shares the details about the two programs that were submitted on the 2025 Chamber of the Year application for the Rowan County Chamber. Full show notes are at: chamberchatpodcast.com/episode336 Please support this podcast by supporting our sponsors. Bringing Local Back bringinglocalback.com Community Matters, Inc. chamberchatpodcast…
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When it comes to nonprofits and associations, the underlying message from this podcast is crystal clear: let’s embrace the end of pointless busy work and move toward measuring how the work we do directly impacts mission. 🎯 **And spoiler alert – it’s not easy to do** This week on the Association Chat Podcast, host KiKi L’Italien interviews Juan Sanc…
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Zeb Welborn shares the details about the two programs submitted by the Chino Valley Chamber on their 2025 Chamber of the Year application. Full show notes are at: chamberchatpodcast.com/episode335 Please support this podcast by supporting our sponsors. Bringing Local Back bringinglocalback.com Community Matters, Inc. chamberchatpodcast.com/podcast …
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These days, the role of a CEO extends far beyond managing operations—it involves creating an environment where every team member feels a genuine sense of belonging. This week, the Association Podcast welcomes Wendy-Jo Toyama, CEO of the American Epilepsy Society, for a discussion with host KiKi L’Italien focused on the rich organizational benefits …
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Cally D'Angelo, founder of Collective Edge LLC, discusses the psychology and science behind events. Cally emphasizes the importance of emotional memory in creating memorable events, which enhances engagement, retention, and revenue generation. She highlights the role of storytelling in evoking emotions and fostering deeper connections. Cally also s…
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Clint Nessmith shares examples of why it is so important to be proactive as a Chamber or EDO in 2025. Full show notes are at: chamberchatpodcast.com/episode333 Please support this podcast by supporting our sponsors. Bringing Local Back bringinglocalback.com Community Matters, Inc. chamberchatpodcast.com/podcast App My Community appmycommunity.com/c…
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This week on Association Chat, host KiKi L’Italien sits down with Dana Freker Doody, owner of Inktide Solutions, and Shameka Jennings, principal and chief events officer of EventsNoire, to discuss outsourcing as a means of saving resources and preserving a strong culture and morale at associations and nonprofits. This interview explores what smart,…
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Jamie Beasley talks about Chamber Burnout and some potential solutions to overcome this problem that effects so many chamber professionals. Full show notes are at: chamberchatpodcast.com/episode332 Please support this podcast by supporting our sponsors. Bringing Local Back bringinglocalback.com Community Matters, Inc. chamberchatpodcast.com/podcast…
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How do we create a sense of belonging in a world that feels more disconnected than ever? For thousands of years, spiritual traditions have employed time-tested principles to bring people together, strengthen identities, and cultivate loyalty. But how can today’s associations and nonprofits apply these lessons to deepen connections and inspire lasti…
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Candace Carnahan shares her philosophy about staying curious as she learns about others, including other buisness owners and community leaders. Full show notes are at: chamberchatpodcast.com/episode331 Please support this podcast by supporting our sponsors. Bringing Local Back bringinglocalback.com Community Matters, Inc. chamberchatpodcast.com/pod…
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Sales, growth strategies, and taking calculated risks — it’s not just for those seeking a traditional quarterly profit in the business world. In this episode of the Association Chat Podcast, host KiKi L’Italien sits down with a serial entrepreneur in the association space, Lucas McCann, to talk all about it. Currently, Lucas is at the helm of Core …
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Jason Mock, President and CEO of the Greater Dalton Chamber discusses the "Believe Greater Dalton" community strategy, initiated in 2018, which focuses on education, housing, downtown revitalization, entrepreneurship, community pride, and economic development. The strategy raised over $1 million in its first year and has led to significant improvem…
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Join Association Chat's KiKi L'Italien for a candid conversation exploring how associations can overcome the current challenges of keeping members engaged in our digital-first world. Mats Persson from Umbraco and Jake Toohey from Adage will discuss practical approaches to personalization that go far beyond the basics. Learn more about Umbraco: http…
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Johnna Reeder Kleymeyer, President and CEO of the Colorado Springs Chamber and EDC, discussed her leadership journey and the chamber's initiatives. She emphasized the importance of measurable outcomes, non-dues revenue, and community engagement. The chamber also addresses workforce development through initiatives like Innovate Pikes Peak and progra…
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As we learn in this interview, it’s time to stop letting artificial intelligence overwhelm your association staff. Host KiKi L’Italien visits with Dan Chuparkoff, CEO of Reinvention Labs, to talk about AI and The Future of Work in this Association Chat Podcast episode. Analysis paralysis is real, and as Dan reminds us: sometimes it is best to keep …
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Shariffa Jones, Executive Director of the Spencer Chamber of Commerce, discussed the chamber's role in disaster relief following a devastating flood in June 2024. The chamber served 370 businesses and had a budget of $350,000. The flood, compared to Hurricane Katrina, affected 75-80% of buildings, including critical infrastructure like the fire sta…
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Association Chat Podcast host KiKi L'Italien goes one-on-one with Devon Montgomery Pasha, an expert on events and programming who wants to revolutionize how associations capture audience hearts and minds. As Chief Experience Officer at DMP Creative, her SPARK method has rescued countless events from the curse of mediocrity. In an era where member a…
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Brandon Burton hosts the Chamber Chat Podcast, featuring Elaine Spalding, President of the Rowan Chamber of Commerce in North Carolina. Elaine shares her 40-year career in chamber leadership and the Rowan Chamber's 100th anniversary celebration. They discuss the World Cafe model for board retreats, which facilitates board member input through small…
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As associations and nonprofits face explosive rates of cyberattacks, one thing is clear: human error is almost always the root cause. 😟 This week, the human element in nonprofit cyberattacks is explored in depth as Association Chat host KiKi L’Italien sits down with Brian Scott, a top cybersecurity strategist with 37 years of experience, to uncover…
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Sharon Mason, President and CEO of the Cobb Chamber of Commerce, discussed her 22 years of chamber leadership and the chamber's significant growth, from a $3 million budget to over $7 million. She highlighted the chamber's role in attracting major companies like the Atlanta Braves, which led to over 46,000 new jobs and $6.3 billion in private inves…
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In a time when leadership feels more stressful than ever, what if the secret to thriving was as simple as joy? In this episode of Association Chat, host KiKi L’Italien sits down with The Party Scientist himself, Jacques W. Martique, to explore how science-backed joy can transform the way we lead and build community. Jacques has rocked festival stag…
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Heather Lebischak, President and CEO of the North Jefferson Chamber of Commerce, discusses the chamber's rapid growth and success. Launched in January 2024 with three founding cities—Fultondale, Morris, and Kimberly—the chamber quickly gained 130 members and is on track for its first full-time hire. Heather emphasizes the importance of collaboratio…
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With political tensions high, associations and nonprofits face tough choices about where and how they host events. Enter SocialOffset, a groundbreaking initiative co-founded by Dr. Elena Gerstmann that empowers conference attendees to offset the economic impact of destination boycotts—without sacrificing meaningful participation. In this episode of…
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