A podcast that interviews leaders from insuretech and insurance to get up-to-date ideas and perspectives on how technology is disrupting and transforming the industry. We bring stories, trends, and useful insights to our audience from carriers, insuretechs, service providers, and various industry groups. New episodes feature people who are on the forefront of inventing, using, developing, or transforming the insurance world through applied technology. FNO: InsureTech is created and produced ...
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Bringing together the best technology and innovation for insurance and risk management together from around the world. Podcast hosted by Matthew Grant.
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Rob Beller & Lee Boyd, Alacrity Solutions and Co-hosts: FNO: InsureTech Podcast: Building insurance networks one podcast at a time (351)
29:47
29:47
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29:47The ultimate insurtech podcast crossover. In this episode, Matthew Grant is joined by Rob Beller and Lee Boyd, co-hosts of the FNO: InsureTech Podcast, for a cross-continental conversation on what they’ve learned after more than 300 episodes spotlighting insurance innovation. Rob and Lee share insights from their day jobs at Alacrity Solutions and …
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Will Bonner, COO: McKenzie Intelligence Services: Seeing through smoke: geospatial intelligence at work (354)
31:46
31:46
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31:46How can insurers make accurate loss estimates before adjusters are on the ground, and why does it matter? In this episode, Matthew Grant speaks with Will Bonner, Chief Operating Officer at McKenzie Intelligence Services (MIS), about how the company uses satellite data, open-source intelligence and human expertise to deliver early insights on catast…
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Matt McGrillis, Chief Product Officer & Co-founder: Send: The underwriting evolution through quiet AI transformation (353)
29:30
29:30
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29:30What if underwriters could instantly triage submissions and reduce time spent on repetitive admin, without changing how they work? Matthew Grant speaks with Matt McGrillis, Co-founder and Chief Product Officer at Send, to explore how the company’s underwriting workbench is embedding AI into core workflows to help underwriters write more business, m…
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Ep 281: Amy Cooper, CEO & Founder of RISE®
48:07
48:07
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48:07In this episode, we meet Amy Cooper, the dynamic CEO and Founder of RISE®, a professional organization championing the next generation of insurance leaders. As RISE celebrates its eighth anniversary, Amy shares the journey from inception to becoming a global community with nearly 7,000 members across 12 countries. Join us as we discuss the vital ro…
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On retaining talent in the London Market: a conversation with PwC (352)
30:45
30:45
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30:45Attracting and retaining talent in the London Market is an evolving concern, with the PwC CEO Survey revealing that 93% of respondents either recognise the need to change or are already adapting their strategies to address it. Let’s discuss how! In this special podcast episode done in partnership with PwC, we invited Anna Craston, Senior Manager, t…
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Tristan Fletcher, Co-founder & CEO: ChAI: Eigenzeit, democratisation and protecting the raw materials market (350)
21:36
21:36
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21:36Where tariffs bring chaos, ChAI brings cover. In this episode, Robin Merttens speaks with Tristan Fletcher, co-founder and CEO of ChAI, about how his team is using financial market techniques and AI to build insurance products that protect manufacturers from volatile input costs. What began in the world of hedge funds and speculative trading is now…
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Ep 280: Paul Vacquier, Founder & CEO of Beagle Services
59:11
59:11
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59:11In this episode of the FNO InsureTech Podcast, hosts Rob Beller and Lee Boyd interview Paul Vacquier, the founder and CEO of Beagle Services. Beagle Services is on a mission to tackle the pervasive problem of non-weather water damage claims by leveraging technology and installation services. Paul shares the innovative approach Beagle takes in worki…
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Sarah Russell, General Manager: Bellwether: The first prediction engine for the Earth and everything on it (349)
39:44
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39:44What does it take to build a wildfire prediction model that not only outperforms physics-based approaches but also fits seamlessly into underwriting? In this episode, Matthew Grant is joined by Sarah Russell, General Manager at Bellwether – a climate-focused moonshot from Google X – to explore why wildfires are the ideal proving ground for next-gen…
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Jeff Radke, Co-founder & CEO: Accelerant: Industry growth spurts: the influence of risk exchange platforms in specialty insurance (348)
26:24
26:24
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26:24What does it take to fundamentally rethink how specialty insurance is traded, structured and scaled? In this episode, Robin Merttens is joined by Jeff Radke, co-founder and CEO of Accelerant, for a deep dive into the mechanics of a rapidly growing risk exchange that’s quietly reshaping the MGA and MGU landscape. It has been three years since Jeff j…
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Neena Saith, CEO: Neena’s Healing: Managing risk and resilience - let’s get personal (347)
32:59
32:59
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32:59From our Exponential Risk breakout session, to joining us on InsTech podcast - this week we are spotlighting Neena Saith’s valuable discussion on the science of resilience. Resilience is a familiar term in insurance, often associated with mitigating risk and protecting against natural disasters. But what about resilience at a personal level? How ca…
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Ep 279: FireDome, feat. Gadi Benjamini (Cofounder and CEO) and Gabriel Gross (Member of the Board of Advisors)
55:26
55:26
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55:26In this episode, we traverse three continents to bring you insights from Gadi Benjamini, co-founder and CEO of FireDome, and Gabriel Gross, a member of FireDome's advisory board. As FireDome emerges from stealth mode, Gadi and Gabriel discuss groundbreaking technology aimed at combating wildfires—a pivotal issue exacerbated by climate concerns. Thr…
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Nigel Walsh, Global Head of Insurance: ServiceNow: Making insurance lovable and curing the messy middle (346)
34:11
34:11
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34:11The insurance industry is at an inflection point—legacy processes are still widespread, yet AI and automation are enabling smarter, more efficient workflows. But how do insurers cut through the noise and apply technology in a way that truly transforms their operations? In this episode, Matthew Grant sits down with Nigel Walsh, newly appointed at Se…
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Ep 278: Chaz Perera, CEO and Co-founder of Roots Automation
53:00
53:00
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53:00In this engaging episode, we sit down with Chaz Perera, CEO and Co-founder of Roots Automation, to uncover the transformative role of AI in the insurance industry. Chaz shares his journey from leading major initiatives at AIG to founding his own company aimed at solving one of the industry's longstanding challenges—unstructured data. Through his in…
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Nimeshh Patel, CEO: Wrisk: Quiet egos and automotive insurance (345)
22:50
22:50
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22:50The automotive industry is undergoing a transformation—electrification, changing ownership models and evolving customer expectations are reshaping the market. But how does insurance fit into this shift? In this episode, Robin Merttens speaks with Nimeshh Patel, CEO of Wrisk, about how the company is helping major automotive brands embed insurance s…
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Robin Roberson, President and Co-Founder: Agentech: 30 minutes to 30 seconds — Serial entrepreneur, survivor and Agentic AI expert (344)
34:50
34:50
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34:50Agentic AI - the buzzword of 2025. But what is it and how can it help claims? The insurance industry has long struggled with manual, time-consuming claims processes that create bottlenecks and put pressure on adjusters. Now, Agentic AI is emerging as a solution: automating administrative tasks and enabling claims teams to work faster and more effic…
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Will Ross, CEO & Co-founder: Federato: Driving underwriting with RiskOps (343)
30:12
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30:12Traditional underwriting is evolving, and AI-powered platforms are leading the charge. In this episode, Robin Merttens speaks with Will Ross, CEO and Co-founder of Federato, about how their RiskOps platform is helping insurers make smarter, faster underwriting decisions. Federato enables underwriters to triage submissions, prioritise in-appetite ri…
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Graeme Asquith, UK Managing Director: mea platform: Designing an intelligent processing platform for insurance (342)
27:13
27:13
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27:13AI-driven automation is transforming how insurers process data, streamline workflows and improve decision-making. In this episode, Robin Merttens speaks with Graeme Asquith, UK Managing Director at mea Platform, about how AI-powered document ingestion is changing the game for underwriting and claims. With advanced machine learning models trained on…
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In this episode, we have a great conversation with Orna Carni, Managing Partner at FinTLV Ventures, a prominent global VC firm focusing on InsureTech. We discuss FinTLV’s role in supporting the Israeli InsureTech ecosystem and dive into the innovative map they’ve created to showcase local ventures. Orna shares her journey from corporate roles in AI…
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Alex Cardona, CEO and Co-founder: Recorder: Connecting brokers, connected insurance (341)
25:49
25:49
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25:49From manual data entry to slow underwriting decisions, inefficiencies in broker management have long been a challenge for the commercial insurance industry. But what if brokers could streamline data collection, enhance risk assessment and seamlessly connect with underwriters in real time? In this episode, Robin Merttens speaks with Alex Cardona, CE…
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Berend de Jong, Global Insurance & Finance Lead: Planet Labs: Planet watch — how satellites are changing risk (340)
25:11
25:11
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25:11Satellite imagery is revolutionising the way insurers assess risk, track disasters and provide coverage. In this episode, Matthew Grant speaks with Berend de Jong, Global Insurance & Finance Lead at Planet Labs, about how high-resolution satellite imagery and geospatial data are reshaping the insurance industry. With a fleet of over 200 satellites …
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Bob Pick, Group Deputy CITO (CIO), Tokio Marine Group: How well do you know generative AI? (339)
40:19
40:19
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40:19How is generative AI changing the way insurers work—and think? In this episode, Matthew Grant sits down with Bob Pick, EVP Chief Information Officer at Tokio Marine North American Services and Group Deputy Chief Information Technology Officer for Tokio Marine Group, to explore the real-world impact of generative AI in the insurance industry. From s…
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Ep 276: Matheus Riolfi, CEO & Co-founder of Tint
55:00
55:00
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55:00In this kick-off episode of 2025, hosts Rob Beller and Lee Boyd welcome Matheus Riolfi, CEO and Co-founder of Tint. Matheus takes us into the world of embedded insurance, sharing insights about how Tint facilitates the integration of insurance products into consumer and enterprise platforms. Listeners will gain an understanding of this growing fiel…
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Alex Haar, Co-founder & Chief Product Officer: Parsyl: Keeping it cool with a fresh $20m (338)
23:22
23:22
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23:22How is technology redefining supply chain insurance and resilience in a changing world? Parsyl is combining innovation, data and ambition to transform the way essential supply chains are insured. Robin Merttens speaks with Alex Haar, Co-founder and Chief Product Officer at Parsyl, about the company’s impressive growth, their $20M Series C funding a…
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Adrian Coupland, Head of Sales: Earnix: An Industry at Crossroads (337)
23:35
23:35
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23:35In this episode, Matthew Grant sits down with Adrian Coupland from Earnix to explore the findings of its latest industry report, An Industry at a Crossroads. They discuss how insurers are adapting to modern challenges, from navigating compliance to leveraging real-time analytics. With a focus on modernisation and competition, Adrian shares insights…
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In this special first episode of 2025, Zoja takes the hosting seat to ease us back into work and life post-New Year with a reflective and forward-looking conversation. Here’s what you can expect: 2024 Highlights: A look back at InsTech's key themes, including the growing buzz around catastrophe modeling and exposure management. Zoja shares insights…
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Partners in paradise - Wine, birds and fabulous new friends (335)
37:39
37:39
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37:39Matthew and Robin meet again for our final Partners’ Chat of the year to touch on the highlights of 2024 and dive into key themes shaping the insurance and technology industries. From augmented underwriting to agentic AI, they explore the trends, challenges and opportunities that defined the year—and offer insights on what’s coming in 2025. While M…
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Hasani Jess, CTO: Aventum Group: Dare to discover innovation (344)
25:20
25:20
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25:20How can technology and culture drive successful insurance transformation? Aventum is blending innovation and ambition to transform its insurance operations into a tech-enabled powerhouse. Robin Merttens speaks with Hasani Jess, CTO at Aventum Group, about the company's growth, their approach to technology, and the cultural foundation enabling chang…
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Ep 275: Jenn Knight, Co-founder & CTO, AgentSync
52:30
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52:30In this conversation, Rob Beller and Lee interview Jenn Knight, the CTO and co-founder of Agentsync, a technology company focused on streamlining the insurance compliance process. They discuss the company's origins, the role of technology in improving agent onboarding, and the evolving landscape of insurance technology. Jenn shares insights into th…
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Emmalina Glinskis, Floodbase & Alex Kaplan, Amwins: Insuring uncovered flood risk (333)
27:54
27:54
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27:54You may have heard that Floodbase and Amwins partnered earlier this year, and are combining satellite data and parametric insurance to tackle flood risk, a peril often underinsured or uninsured altogether. Matthew Grant speaks with Emmalina, who leads Public Sector Partnerships at Floodbase, and Alex, Executive Vice President for Alternative Risk a…
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Jamie Rodney & Ian Bolliger: Reask: Expanding the power of extreme weather events and risk forecasting (332)
28:52
28:52
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28:52How can insurers, brokers, and risk managers better understand and adapt to the growing impacts of climate change on catastrophe risks? Reask is tackling this challenge by leveraging climate science and technology to enhance traditional catastrophe modeling and provide actionable insights for the insurance industry. Matthew Grant speaks with Jamie,…
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Ep 274: Garret Gray on A.I., INTRConnect 2025, and CoreLogic's Path to Innovation
58:48
58:48
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58:48Garret Gray, President of CoreLogic Global Insurance Solutions, joins Rob and Lee on the FNO: InsureTech Podcast to share insights into his industry experience, INTRConnect 2025, and the growing role of A.I. in insurance. He highlights CoreLogic's approach to innovation, collaboration, and addressing industry challenges. Key Highlights: INTRConnect…
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Martin Olley, AdvantageGo & Laurence Trigwell, Insurants: Get on with it (331)
22:44
22:44
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22:44This week on the InsTech Podcast, Robin Merttens speaks with Martin Olley, Head of North America and APAC for AdvantageGo, and Laurence Trigwell, Head of Strategy and Chief Revenue Officer at Insurants, about how technology is transforming the commercial insurance and reinsurance landscape. Martin and Laurence explore how their respective platforms…
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From our highly successful webinar last month sponsored by Fathom, we bring to you everything you need to know about models in a bitesize podcast. Flood models play a critical role in helping insurers, brokers and risk managers assess flood risk, but their inherent uncertainties make effective use challenging. Matthew Grant leads a discussion with …
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Ep 273: Data-Driven Service for Real Estate Buyers, PropertyLens, Bob Frady
53:15
53:15
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53:15In this episode of the FNO: InsureTech Podcast, we welcome back a favorite guest, Bob Frady, to discuss his latest venture in the real estate sector with PropertyLens. Bob shares his journey from the sale of Hazard Hub to Guidewire, his brief attempt at retirement, and the innovative new service he is developing for homebuyers. Tune in to discover …
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Jonathan Gonzalez, Raincoat & Carolyn Kousky, Insurance for Good & EDF: Insurance for Good (329)
27:28
27:28
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27:28Jonathan Gonzalez, CEO & Co-founder of Raincoat, takes the reins as guest host to explore one of the most pressing challenges in insurance: the disaster insurance gap. Jonathan speaks with Carolyn Kousky from the Environmental Defense Fund (EDF), about the rising economic losses from climate disasters and the need for more inclusive and innovative …
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René Mück & Marcel-Steffen Reif: Munich Re: The rise of Parametric - from resilience to revenue smoothing (328)
22:23
22:23
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22:23How can parametric insurance transform risk management in an unpredictable world? Munich Re, a leader in reinsurance, is paving the way for innovative parametric solutions addressing weather-related and natural catastrophe risks. Robin Merttens is joined by René Mück, Global Head of Parametric NatCat, and Marcel-Steffen Reif, Global Head of Weather…
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Ep 272: Driving Growth with Innovation: Great American's Sara Phillips on Federated Models, A.I., and Partnerships
1:05:32
1:05:32
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1:05:32On this episode, host Rob Beller welcomes Sara Phillips from Great American Insurance Group to discuss her pivotal role in new revenue, strategic acquisitions, and partnerships. Sara delves into how the organization maintains a federated model with 36 divisions, each operating with significant autonomy, while integrating innovative insuretech solut…
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Kiran Aulakh, VP, Fixed Advisory Asset Services: Kroll: Property rebuild valuation - understanding underinsurance (327)
32:09
32:09
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32:09How can impartial valuations drive transparency and trust in insurance? Kroll’s platform provides property valuations through data-driven insights that benefit insurers, brokers and property owners alike. Matthew Grant sits down with Kiran Aulakh, Kroll's VP of Fixed Asset Advisory, to explore how Kroll’s platform combines technology and real-time …
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George Devereese, Product Management Director: S&P Global Market Intelligence: Shining light on dark shipping activity (326)
24:24
24:24
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24:24How do you shed light on ‘dark shipping activity’? S&P Global Market Intelligence aims to support insurers throughout the entire insurance value chain by providing critical data and insights. Matthew Grant is joined by George Devereese, who monitors and tracks shipping around the world to screen them against various forms of liabilities. This data …
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Ep 271: Unleashing Workforce Superpowers with KnowHow's Leighton Healey
43:46
43:46
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43:46Join us on this episode as we speak with Leighton Healey, CEO and founder of KnowHow. Leighton introduces Knowhow's transformative app that revolutionizes employee onboarding and training through innovative A.I. technologies. He explores the role of A.I. in property restoration and the significant impact of online reviews on businesses. Join Leight…
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Benjamin Turner & Thomas Swire: Salesforce: More than just a CRM (325)
23:10
23:10
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23:10Ben Turner joked that he’d “be a rich man for every pound [he] had somebody asking” what Salesforce has to offer the insurance world. Robin Merttens is joined this week by Ben Turner and Tom Swire at Salesforce, who touch on their journey to joining the company, the trouble with legacy systems and the exciting prospects for the future including an …
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Ben Laidlaw, Managing Director: Carbon Underwriting: The Delegated Underwriting Specialists (324)
22:35
22:35
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22:35Determined to write delegated business better, Ben Laidlaw joined Nick Tye and Jacqui Ferrier to found Carbon Underwriting. Carbon Underwriting is a Lloyd’s Syndicate MGU that provides shareable underwriting conclusions on its Graphene administration system. The company has matured since its conception in 2018, and Ben discusses navigating ‘Decile …
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Ep 270: Wildfire Insurance Challenges & InsureTech Innovations: Insights with Caribou Honig
1:11:09
1:11:09
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1:11:09In this episode of the FNO: InsureTech Podcast, Rob Beller and Lee Boyd sit down with Caribou Honig, Chairman and Co-Founder of InsureTech Connect. Ever charming and insightful, Caribou shares insights from his experience building a home in Santa Fe, covering the challenges of obtaining homeowners insurance in wildfire-prone areas. The discussion e…
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Liselotte Munk, CEO: Fadata: Expanding to new horizons (323)
19:41
19:41
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19:41Fadata’s CEO, Liselotte Munk, returns to the InsTech podcast with Robin Merttens to discuss the company’s recent developments, including its expansion to APAC and South America. Discover in this episode the intricacies of running a policy admin system provider, where Liselotte thinks the market is heading to next and the challenges with entering ne…
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Mike Hobday, CEO: Insurants: Falling in love with document processing (322)
26:27
26:27
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26:27According to Mike Hobday, CEO of Insurants, the company is “a bit like being the Google Translator of the commercial insurance market”. Insurants is developed by Antworks in collaboration with Marsh McLennan to help commercial insurance companies manage and process their documents. This week, Matthew caught up with Mike, who previously having spent…
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Ep 269: Inside ITC Vegas: Innovation, Networking, and the Future of InsureTech with Bill Harris
43:32
43:32
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43:32FNO Insuretech listeners: Use promo code ITCVFNO200 for $200 off your ITC Vegas registration. Join us for a fun chat with Bill Harris, the Chief Customer Officer and co-founder of InsureTech Connect, as we dive into the exciting world of the upcoming InsureTech Connect Vegas (ITC Vegas) conference! Bill gives us the scoop on what attendees can look…
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Gilbert Harrap & Michael Watson: InsurX: Smart Syndication and Wise Owls (321)
22:29
22:29
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22:29This week we are combining youthful enthusiasm with sage wisdom on the podcast, as Robin Merttens speaks to InsurX’s CEO, Gilbert Harrap and Chairman, Michael Watson. InsurX is a platform that enables insurers and brokers to undertake portfolio underwriting, automated contract binding, algorithmic underwriting and instant risk matching. Touching on…
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Yann Barbarroux, Co-founder & CEO: Otonomi: Parametric payout for a disrupted world (320)
38:04
38:04
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38:04According to Yann Barbarroux, Co-founder and CEO of Otonomi, “every year is like starting a new company”. It has been a year since we last caught up with Otonomi, and Matthew reconnects with Yann to discuss how parametric insurance helps mitigate supply chain risks, particularly in situations where traditional insurance falls short. Key topics incl…
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Ep 268: Transforming Insurance: Carpe Data's Max Drucker on Data and AI Innovation
54:00
54:00
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54:00In this episode, Rob and Lee chat with Max Drucker, CEO and founder of Carpe Data, about the evolution of data usage in the insurance industry. Max shares insights into how Carpe Data harnesses innovative data products to automate decisions and predict insurance outcomes. From exploring the value of alternative data sources to discussing how AI and…
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Nicola Turner, Co-founder & COO, Scrub AI: Cleaning up your dirty data (319)
34:24
34:24
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34:24At InsTech, we love featuring founders who took matters into their own hands to solve the problems they encountered. This episode shines a spotlight on one such entrepreneur who did just that. In the insurance industry, manually cleaning data remains a costly and time-consuming challenge. To explore this issue, Matthew Grant sits down with Nicola T…
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