Best ASOA Podcasts (2025)

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Dry Eye Rescue Program Implementation with Patti Barkey & Ryan Grant 29:56

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5M ago29:56

29:56

Discover how leading practices across the country are simplifying dry eye care, increasing compliance, and unlocking new revenue streams – all without disrupting workflow. This podcast is presented by ASOA Gold Strategic Business Partner

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How to Give Your Staff Superpowers with Patient Self-Service 18:12

1y ago18:12

18:12

A recent survey found staffing challenges, including hiring and turnover, to be the top challenge for specialty healthcare practices. If alleviating staffing challenges at your practice is a priority, tune in to see how you can break the cycle. Cory Kirspel, Chief Technology Officer at Clearwave, joins us to share what Ophthalmology practices are d…

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The Changing Reimbursement Landscape for Retina Practices and How to Keep Up 41:26

1+ y ago41:26

41:26

Take a listen to the latest episode of ASOA EyeTalks Radio, presented by ASOA Gold Strategic Business Partner, SamaCare. ASOA chats with 30+ year revenue cycle management expert Erin Bishop, RCM COE Manager at EyeCare Partners, and 25+ year medical technology veteran Kip Theno, VP of Provider Partnerships at SamaCare about challenges retina practic…

1
Administrator Horror Stories Episode 10: The Migration Nightmare, Part I 4:15

1+ y ago4:15

4:15

A senior ophthalmology leader was very excited about the opportunity to transition to a "world-class" system, until the conversion went from dream to nightmare very quickly.

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How to Know If You Are a P.O.W.E.R.F.U.L. Leader 8:43

1+ y ago8:43

8:43

Commit to building empowered relationships that achieve mutually rewarding goals. Nurture healthy interdependence with your staff, your family/friends and community to live/work with a shared sense of wholeness, safety, and purpose.

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Mentoring And Today's Marketplace 7:52

2y ago7:52

7:52

Mentoring helps build relationships. When you have a new employee joining your team and they have a mentor at work, they have started a working relationship with their mentor that will help them through the transition into your practice culture. This episode is sponsored by ASOA Platinum Strategic Business Partner:…

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Perspective—Ain't Raining? We Ain't Training 7:30

2y ago7:30

7:30

What had started as a slow painful drought became a torrential downpour of applicants. This shift taught us to be both careful about what we wished for and grateful for answered prayers.

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Quiet Quitting—Is It Happening? What Should You Do About It? 7:48

2y ago7:48

7:48

Quiet quitting is not as straightforward as one might think. It's worth considering the real cost: one's physical and mental health. If you go against your natural inclinations to perform your job in a manner that feels positive, you'd be better off working where you are celebrated, not just tolerated. As a leader, though, you must keep your team e…

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Administrator-Physician Relationship, Episode 9: Leadership 28:25

2+ y ago28:25

28:25

What makes a leader in ophthalmic administration? Do managers make good leaders? And do good leaders make good mentors? Angela, Patti, and Carrie lead the discussion on leadership in this episode. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:

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Administrator-Physician Relationship, Episode 8: Boundaries 23:49

2+ y ago23:49

23:49

Setting good boundaries at work can help preserve job satisfaction, increase productivity, reduce burnout, and can set an example for others. Poor boundaries can create confusion, disappointment, and conflict. Angela, Carrie, and Patti talk about boundaries in this episode. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Busin…

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Administrator-Physician Relationship, Episode 7: Reality 31:39

2+ y ago31:39

31:39

Reality versus perception. Contrasting leader and staff experiences. Common perception gaps and how to close them. In this episode, Angela, Patti, and Carrie keep it real about reality. This episode is sponsored by ASOA Platinum Strategic Business Partner:

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Administrator-Physician Relationship, Episode 6: Humor 24:46

2+ y ago24:46

24:46

Angela, Patti, and Carrie talk about the benefits and potential drawbacks of humor in the workplace, and how good humor can make good leaders. This episode is sponsored by ASOA Gold Strategic Business Partner:

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Administrator-Physician Relationship, Episode 5: Complimentary Work Ethic 24:48

2+ y ago24:48

24:48

Work hours. Accountability. Completion of tasks. Loyalty to the vision. Pulling a fair share of responsibility. In this episode, we are talking about work ethic.

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Administrator-Physician Relationship, Episode 4: Common Vision 22:07

2+ y ago22:07

22:07

Your vision for your organization should be its guiding purpose; the ideal that your mission and values are built towards. In this episode, Angela, Patti, and Carrie discuss how they created a common vision for their organizations with their physicians.

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Administrator-Physician Relationship, Episode 3: Respect 23:01

3y ago23:01

23:01

R-E-S-P-E-C-T—It's not just a song, it's a two-way street. In this episode, Angela, Patti, and Carrie discuss the elements of respect, how to earn it, how it's earned, and how it's maintained.

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Administrator Horror Stories Episode 9: Idle Threat? 3:03

3y ago3:03

3:03

A patient disputes his bill over the phone and decides to take the disagreement to another level.

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Administrator-Physician Relationship, Episode 2: Communication 26:13

3y ago26:13

26:13

In today's episode, Angela talks with Patti and Carrie about COMMUNICATION. It is so important to identify and develop clear and positive communication between you and your providers, and we'll hear how this team has accomplished it.

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Administrator-Physician Relationship, Episode 1: Introduction 14:52

3y ago14:52

14:52

ASOA's EyeTalks Radio podcast presents its new limited subseries, The Administrator-Physician Relationship. Join host Angela Casazza, MHA, PMP, COE, Executive Director of Lexington Eye Associates Inc. (and ASOA's Board of Directors ABC Liaison), Patti Barkey, COE, CEO of Bowden Eye & Associates (and ASOA's Board of Directors President Elect), and C…

1
Hybrid Telemedicine Visits Here to Stay 7:21

3y ago7:21

7:21

During the public health emergency, hybrid visits have proven so successful that some practices plan to use them long-term. Using the hybrid visit model may help you endure some of the challenges while delivering safe, high-quality care.

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Preventing Broken Business Relationships 9:04

3y ago9:04

9:04

We must commit as much time to building these key relationships as we commit to improving our business processes. Proactively investing in building good relationships is a much better use of your time and energy than experiencing the dissolution of a once amicable partnership. This episode of EyeTalks Radio is sponsored by ASOA Platinum Strategic B…

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Administrator Horror Stories Episode 8: Catfishing Doesn't Just Happen on Dating Apps 3:56

3+ y ago3:56

3:56

Are you sure the employee that you hired to performed remote work is actually the person that you hired? Is the person showing up to perform work the same person who is receiving the payment? This company discovered that a technology employee was not the person they hired.

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How to Maximize Your Optical Revenue 7:45

3+ y ago7:45

7:45

Follow these steps and the oft overlooked or siloed optical department might be a nascent goldmine for clinic revenue and customer happiness. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:

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Litigation: A (Mostly) Avoidable Nightmare 8:25

3+ y ago8:25

8:25

Despite best efforts, your physician may still face litigation at some future point. No one wants to be facing a lawsuit, but you can help your physician—and practice—survive. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:

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Dry Eye in Practice…..Gotta Squeeze a Few Lemons to Make Lemonade 36:03

3+ y ago36:03

36:03

An interview with Jim Sluck, Vice President at TearCare Marketing and Matt Jensen, CEO of Vance Thompson Vision, Sioux Falls, SD and beyond on the topic of activating dry eye in practice. This episode of EyeTalks Radio is presented by ASOA Diamond Strategic Business Partner:

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Administrator Horror Stories Episode 7: No Such Thing as a Free Limo Ride, and Environmentally Unfriendly 6:51

3+ y ago6:51

6:51

A provider's office advertised that new patients could ride free to their appointment in a limousine, and going green improperly can create major risks.

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Tips to Increase Engagement and Connections with Your Patients 18:03

3+ y ago18:03

18:03

Terez Spencer, System Administrator at Woolfson Eye Institute, and Dr. Michael Rivers, Sr. Medical Director of Ophthalmology at ModMed, share some tips on how to increase engagement and connections with your patients and discuss how automation can help your practice achieve better work-life balance and reduce burnout. This episode of EyeTalks Radio…

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A Checklist for Work-From-Home Employees 10:59

3+ y ago10:59

10:59

Work-from-home employees need to feel connected to your company. Before you convert your staff to work-from-home, there are some important things to consider such as ideal work hours, work environment, flexibility, secure communications, and motivation. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:…

ASOA Podcasts

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ASOA EyeTalks Radio

American Society of Ophthalmic Administrators (ASOA), A Strategic Partner o

1
Administrator Horror Stories

ASOA Administrator Beginners Circle

1
Dry Eye Rescue Program Implementation with Patti Barkey & Ryan Grant 29:56

1
How to Give Your Staff Superpowers with Patient Self-Service 18:12

1
The Changing Reimbursement Landscape for Retina Practices and How to Keep Up 41:26

1
Administrator Horror Stories Episode 10: The Migration Nightmare, Part I 4:15

1
How to Know If You Are a P.O.W.E.R.F.U.L. Leader 8:43

1
Mentoring And Today's Marketplace 7:52

1
Perspective—Ain't Raining? We Ain't Training 7:30

1
Quiet Quitting—Is It Happening? What Should You Do About It? 7:48

1
Administrator-Physician Relationship, Episode 9: Leadership 28:25

1
Administrator-Physician Relationship, Episode 8: Boundaries 23:49

1
Administrator-Physician Relationship, Episode 7: Reality 31:39

1
Administrator-Physician Relationship, Episode 6: Humor 24:46

1
Administrator-Physician Relationship, Episode 5: Complimentary Work Ethic 24:48

1
Administrator-Physician Relationship, Episode 4: Common Vision 22:07

1
Administrator-Physician Relationship, Episode 3: Respect 23:01

1
Administrator Horror Stories Episode 9: Idle Threat? 3:03

1
Administrator-Physician Relationship, Episode 2: Communication 26:13

1
Administrator-Physician Relationship, Episode 1: Introduction 14:52

1
Hybrid Telemedicine Visits Here to Stay 7:21

1
Preventing Broken Business Relationships 9:04

1
Administrator Horror Stories Episode 8: Catfishing Doesn't Just Happen on Dating Apps 3:56

1
How to Maximize Your Optical Revenue 7:45

1
Litigation: A (Mostly) Avoidable Nightmare 8:25

1
Dry Eye in Practice…..Gotta Squeeze a Few Lemons to Make Lemonade 36:03

1
Administrator Horror Stories Episode 7: No Such Thing as a Free Limo Ride, and Environmentally Unfriendly 6:51

1
Tips to Increase Engagement and Connections with Your Patients 18:03

1
A Checklist for Work-From-Home Employees 10:59